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Direktorat Jenderal Pajak
Location
Jalan Gatot Subroto, Kav. 40-42,
Jakarta, 12190,
Indonesia
Website
https://www.pajak.go.id/
Phone
62 21 - 525 0208
Artw industry
Government
Employee
Revenue

Direktorat Jenderal Pajak Technographics

Direktorat Jenderal Pajak Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Direktorat Jenderal Pajak and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 44239 Direktorat Jenderal Pajak employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Direktorat Jenderal Pajak has purchased the following applications: Telkom Indonesia Hosting for Application Hosting and Computing Services in 2024, Akamai mPulse for Application Performance Management in 2019, Google Workspace (Formerly Google G-Suite) for Collaboration in 2017 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Direktorat Jenderal Pajak is running and its propensity to invest more and deepen its relationship with Telkom Indonesia , Akamai , Dynatrace or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Direktorat Jenderal Pajak revenues, which have grown to $10.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Direktorat Jenderal Pajak intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Direktorat Jenderal Pajak Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Telkom Indonesia Legacy Telkom Indonesia Hosting Application Hosting and Computing Services IaaS n/a 2024 2024 In 2024, Direktorat Jenderal Pajak implemented Telkom Indonesia Hosting as its Application Hosting and Computing Services platform to host online NPWP registration workflows for foreign taxpayers. The deployment supported tax registration processes that depend on automated passport validation and immigration data lookups, and the service experienced disruption when PDNS-hosted integrations were impacted by the June 2024 PDNS ransomware incident. Telkom Indonesia Hosting was configured to provide managed compute and hosting, API routing for registration and validation endpoints, secure connectivity to external data sources, and middleware for transaction orchestration. Functional capabilities inferred from the implementation include tax registration intake, identity and document validation integration, session and API authentication flows, and logging for audit and incident triage. Operational integrations explicitly included passport validation against immigration systems through PDNS-hosted integration points, which created a single point of failure when the PDNS incident occurred. The scope of impact was national public tax services specifically the NPWP registration path for foreign taxpayers, and recovery priorities were coordinated with Kominfo, Telkom and BSSN who prioritized restoration and contingency measures for affected public services. Governance and operational response centered on multi-agency coordination for incident recovery and contingency planning, with emphasis on reinstating secure data exchange and stabilizing externally dependent validation flows. The incident highlighted dependency risk in DNS hosted integrations and prompted a governance review of availability and contingency controls for the Telkom Indonesia Hosting environment.
Content Delivery Network IaaS 2018 2018
Content Delivery Network IaaS 2023 2023
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Akamai Legacy Akamai mPulse Application Performance Management ITSM n/a 2019 2019
Application Performance Management ITSM 2019 2019
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2017 2017
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Content Management Content Management 2005 2005
Web Content Management Content Management 2008 2008
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Digital Advertising Platform CRM 2016 2016
Marketing Automation CRM 2024 2024
Tag Management CRM 2015 2015
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Identity and Access Management (IAM) CyberSecurity 2023 2023
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Transactional Email PaaS 2025 2025
IT Decision Makers and Key Stakeholders at Direktorat Jenderal Pajak
First Name Last Name Title Function Department Email Phone
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Show All Contacts
Apps Being Evaluated by Direktorat Jenderal Pajak Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Direktorat Jenderal Pajak Technographics

Direktorat Jenderal Pajak is a Government organization based in Indonesia, with around 44239 employees and annual revenues of $10.00 billion.

Direktorat Jenderal Pajak operates a diverse technology stack with applications such as Telkom Indonesia Hosting, Akamai mPulse and Google Workspace (Formerly Google G-Suite), covering areas like Application Hosting and Computing Services, Application Performance Management and Collaboration.

Direktorat Jenderal Pajak has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Telkom Indonesia, Akamai and Google.

Direktorat Jenderal Pajak recently adopted applications including Mailtarget Email API in 2025, Telkom Indonesia Hosting in 2024 and MailerLite in 2024, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Direktorat Jenderal Pajak’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Direktorat Jenderal Pajak’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Direktorat Jenderal Pajak technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.