List of Isentia Platform Customers
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Since 2010, our global team of researchers has been studying Isentia Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Isentia Platform for PR and Media Communication from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Isentia Platform for PR and Media Communication include: SM Supermalls, a Philippines based Construction and Real Estate organisation with 7700 employees and revenues of $1.02 billion, Royal Automobile Association of South Australia, a Australia based Professional Services organisation with 1300 employees and revenues of $445.0 million, Maybelline, a Hong Kong based Consumer Packaged Goods organisation with 130 employees and revenues of $33.0 million and many others.
Contact us if you need a completed and verified list of companies using Isentia Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Isentia Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Maybelline | Consumer Packaged Goods | 130 | $33M | Hong Kong | Pulsar Group | Isentia Platform | PR and Media Communication | 2014 | n/a |
In 2014, Maybelline implemented the Isentia Platform to support the Hyper Sharp Liner relaunch in Hong Kong, applying integrated measurement across social and offline media channels. The Isentia Platform was used within PR and Media Communication activity to quantify share of voice and influence of third party voices on campaign outcomes.
Implementation leveraged Isentia Platform Insights and Social Media Intelligence modules to deliver measurement and analytics that informed PR and marketing decisions. The configuration consolidated social listening streams with offline media measurement into campaign-level reporting, enabling consistent share of voice, influencer impact, and campaign effectiveness analyses.
Governance emphasized measurement-led PR workflows, with analytics outputs routed into campaign optimization and earned media evaluation across Maybelline Hong Kong. The integrated measurement approach implemented on the Isentia Platform was recognized with an AMEC award for measurement excellence.
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Royal Automobile Association of South Australia | Professional Services | 1300 | $445M | Australia | Pulsar Group | Isentia Platform | PR and Media Communication | 2025 | n/a |
In 2025 the Royal Automobile Association of South Australia implemented the Isentia Platform for PR and Media Communication to centralize media monitoring and measurement across its communications function. The deployment targets RAA's PR and communications teams in Australia, with the Isentia Platform used to manage brand evolution and measure media influence across multiple sectors and stakeholder audiences in real time.
Isentia Platform's Monitoring and Analytics modules were configured to deliver real-time media monitoring, coverage aggregation, and analytics dashboards that surface media influence and thematic trends. Configurations emphasized automated alerting and consolidated reporting to guide message testing and editorial response, reflecting category-aligned workflows for media intelligence and sentiment-informed messaging.
Operational coverage focused on corporate communications, PR, and stakeholder engagement teams within RAA, with the Isentia Platform integrated into routine monitoring and briefing processes for topical and campaign-level oversight. Governance centered on centralized access to dashboards and role-based report distribution to ensure consistent media insight consumption across communications leads.
Isentia delivered outcomes around improved media tracking and strategic insight for RAA's communications team, enabling more targeted messaging and faster response to media developments. The Isentia Platform provided a unified source of media intelligence for PR and Media Communication use at RAA, supporting ongoing editorial decisions and brand stewardship.
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SM Supermalls | Construction and Real Estate | 7700 | $1.0B | Philippines | Pulsar Group | Isentia Platform | PR and Media Communication | 2017 | n/a |
In 2017 SM Supermalls implemented the Isentia Platform to support the PR and Media Communication needs of its PR and communications organization. The deployment focused on delivering digital media monitoring and measurement across online, print, broadcast and social channels to help the PR team in the Philippines track, manage and refine brand leadership.
The implementation used the Isentia Platform Monitoring and Analytics modules to ingest multi-channel coverage and convert that coverage into campaign-level insights. Functional capabilities delivered included continuous media monitoring, measurement and analytics, standardized Insights reporting for campaigns, and consolidated visibility of coverage across the specified channels.
Operational scope centered on the PR and communications function within SM Supermalls in the Philippines, with Insights reports used to evaluate campaign performance and inform messaging and media engagement. The Isentia Platform provided a single source of monitored media data to support campaign-level analysis and PR decision making.
Governance was aligned to measurement-driven PR workflows, enabling teams to track and manage brand leadership through structured reporting and analytic outputs. The Insights report produced with the Isentia Platform contributed to a 2017 AMEC award, demonstrating the platform was used for award-level measurement and reporting.
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