San Diego, 92108, CA,
United States
DiscounTechnology Technographics
DiscounTechnology Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by DiscounTechnology and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 DiscounTechnology employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that DiscounTechnology has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2017, Olark Live Chat for Chatbots and Conversational AI in 2018, Oracle NetSuite Commerce for eCommerce in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems DiscounTechnology is running and its propensity to invest more and deepen its relationship with Oracle , Olark , Shopper Approved or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing DiscounTechnology revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for DiscounTechnology intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
DiscounTechnology Tech Stack and Enterprise Applications
DiscounTechnology ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017, DiscounTechnology implemented Oracle NetSuite ERP. The cloud hosted Oracle NetSuite ERP serves as the companys primary ERP Financial system and is instrumented on their public website to capture orders and drive invoicing workflows, supporting the companys small professional services operations in the United States.
The deployment configured core financial modules including general ledger, accounts payable, accounts receivable, billing, and project accounting to support service billing cycles and recurring invoicing. Order to cash automation routes transactions from the website into Oracle NetSuite ERP to generate customer invoices and manage cash application, while governance established a centralized chart of accounts, role based access controls, and approval workflows for invoices and expenses, aligning finance and service delivery processes. Oracle NetSuite ERP is used by DiscounTechnology to manage finance, accounting, and professional services operations within its ERP Financial environment.
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DiscounTechnology AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018 DiscounTechnology implemented Olark Live Chat as an embedded website widget to handle real-time visitor interactions. Olark Live Chat is deployed in the Chatbots and Conversational AI category to enable customer support and sales workflows on the company website, and the deployment was targeted at the public web channel for a 30-employee professional services firm.
Configuration and operational use emphasize typical Chatbots and Conversational AI capabilities, including real-time chat handling, canned responses, visitor monitoring, chat transcripts, and offline messaging for lead capture and first-line troubleshooting. Governance focused on defined chat handling procedures, escalation paths to human agents, and periodic transcript review to maintain service consistency, with the application surfaced as Olark Live Chat on DiscounTechnology's website and staffed by client-facing personnel.
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DiscounTechnology eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite Commerce | eCommerce | eCommerce | n/a | 2014 | 2014 |
In 2014, DiscounTechnology implemented Oracle NetSuite Commerce to establish a managed online storefront and customer self-service channel for its Professional Services offerings. DiscounTechnology deployed Oracle NetSuite Commerce as its eCommerce platform to centralize online ordering, customer accounts, and product and service merchandising for its US-based operations.
The implementation focused on core eCommerce functional modules common to the category, including catalog and content management, shopping cart and checkout workflows, order management and fulfillment orchestration, customer account and profile management, and promotion and pricing configuration. Oracle NetSuite Commerce was configured to support template-driven storefront presentation and merchandising workflows, with administrative controls for content updates, price lists, and catalog segmentation.
Operational coverage included sales, marketing, customer service, and operations teams within the company, with the platform serving as the primary channel for purchasing and client engagement. Configuration and content management responsibilities were concentrated within a small internal team, reflecting the company size, and the platform was used to standardize order capture and customer record handling across touchpoints.
Governance centered on role-based administrative access and workflow handoffs between merchandising, order processing, and service delivery, creating repeatable processes for catalog updates, pricing changes, and customer support escalation. The deployment positioned Oracle NetSuite Commerce as DiscounTechnology eCommerce infrastructure for ongoing online sales operations and catalog-driven customer interactions.
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eCommerce | eCommerce |
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2020 | 2020 |
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Product Review Management | eCommerce |
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2015 | 2015 |
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DiscounTechnology CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2017 | 2017 |
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DiscounTechnology IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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DiscounTechnology CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at DiscounTechnology
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Administrative Assistant - IT | Manager | IT | ||||
| CIO | CXO | Finance | ||||
| Director of Operations | Director | Finance |
Apps Being Evaluated by DiscounTechnology Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||