Dishoom
Suite 5, 7th Floor 50 Broadway,
London, SW1H 0DB,
United Kingdom
London, SW1H 0DB,
United Kingdom
44 20 7420-9320
Retail
Dishoom Technographics
Dishoom Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Dishoom and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1857 Dishoom employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Dishoom has purchased the following applications: Apple Pay for Payment Processing in 2020, Talent Funnel ATS for Applicant Tracking System in 2024, Zoom for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Dishoom is running and its propensity to invest more and deepen its relationship with Apple , Stripe , Talent Funnel or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Dishoom revenues, which have grown to $148.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dishoom intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Dishoom Tech Stack and Enterprise Applications
Dishoom ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Apple | Legacy | Apple Pay | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020, Dishoom implemented Apple Pay on its website as a native web payment option. The deployment integrated Apple Pay into the online checkout experience for Dishoom's UK retail storefront, positioning Apple Pay within the Payment Processing layer to handle device based authentication and card tokenization workflows.
The implementation concentrated on checkout payment orchestration and payment method presentation within the site, leveraging Payment Processing capabilities such as tokenized payment acceptance, customer authentication flows, and authorization handoffs to downstream payment rails. Operational coverage focused on the customer facing ecommerce checkout, impacting payments processing and order capture business functions, and required coordination between web development, ecommerce operations, and payments governance to manage acceptance rules and consent flows.
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Payment Processing | ERP |
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2019 | 2019 |
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Dishoom HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Talent Funnel | Legacy | Talent Funnel ATS | Applicant Tracking System | HCM | n/a | 2024 | 2024 |
In 2024 Dishoom deployed Talent Funnel ATS as its Applicant Tracking System to centralize and standardize hiring across the restaurant group. The deployment aligned with Dishoom’s centralized recruitment model and aimed to increase offer to day one starter conversion while preserving a consistent employer brand at every candidate touchpoint.
The implementation configured Talent Funnel ATS to deliver a branded Careers Site, automated candidate communications, flexible interview scheduling, and simplified onboarding content delivery. Talent Funnel ATS was customized to streamline account setup, automate stage transitions, and provide intuitive workflows for recruiters and hiring managers, enabling the team to focus on higher value talent activities rather than administrative tasks.
The solution was integrated with Dishoom’s other HR technology to support end to end hiring and onboarding workflows, while operational coverage spanned company wide recruitment and direct partnership with Dishoom operations teams in its cafes. The Applicant Tracking System supports hiring, candidate engagement, offer conversion, and onboarding functions, and enforces a consistent employer value proposition across channels.
Rollout emphasized rapid vendor collaboration and phased configuration, with Talent Funnel’s team supporting a short timeframe account setup and launch. Outcomes reported by Dishoom include a greater than 90 percent offer to day one starter rate, reduced administrative overhead, clearer candidate onboarding access, and a consistent brand experience throughout attract, engage, convert, and onboard stages.
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Dishoom Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021 Dishoom implemented Zoom as part of its Audio Video and Web Conferencing footprint. The implementation is visible on Dishoom's public website where Zoom is used to surface embedded and scheduled video sessions for external users and visitors.
Configuration emphasis centers on embedding Zoom-hosted sessions into web pages and linking site booking or contact flows to web-based meetings. Functional capabilities employed align with Audio Video and Web Conferencing norms, including video meetings, audio, screen sharing, and meeting scheduling to support customer-facing interactions.
Operational scope focuses on website-driven customer touchpoints and appointment or event pages, with governance expected to align meeting links, access controls, and scheduling workflows to site content and user flows. The narrative centers on Zoom as the deployed application for web-based conferencing on Dishoom's site.
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2013 | 2013 |
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Dishoom Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2021 | 2021 |
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Dishoom CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2023 | 2023 |
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Customer Support | CRM |
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2022 | 2022 |
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Customer Support | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2011 | 2011 |
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Dishoom PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Dishoom IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Dishoom
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Dishoom Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Dishoom IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Dishoom digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Dishoom Technographics
Dishoom is a Retail organization based in United Kingdom,
with around 1857 employees and annual revenues of $148.0 million.
Dishoom operates a diverse technology stack with applications such as
Apple Pay, Talent Funnel ATS and Zoom,
covering areas like Payment Processing, Applicant Tracking System and Audio Video and Web Conferencing.
Dishoom has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Apple, Talent Funnel and Zoom Video Communications.
Dishoom recently adopted applications including
Talent Funnel ATS in 2024, HGEM Experience Management in 2023 and Slack Connect in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Dishoom’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Dishoom’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Dishoom technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.