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● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

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● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

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Downer Maintenance and ITS (Formerly DM Roads)
Location
39 Delhi Road, North Ryde,
Sydney, 2113, NSW,
Australia
Website
https://www.dmroads.com.au/
Phone
61 2 9813 8915
Artw industry
Construction and Real Estate
Employee
Revenue

Downer Maintenance and ITS (Formerly DM Roads) Technographics

Downer Maintenance and ITS (Formerly DM Roads) Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Downer Maintenance and ITS (Formerly DM Roads) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6500 Downer Maintenance and ITS (Formerly DM Roads) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Downer Maintenance and ITS (Formerly DM Roads) has purchased the following applications: Oracle JD Edwards EnterpriseOne for ERP Financial in 2016, IBM Maximo for Enterprise Asset Management in 2019, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Downer Maintenance and ITS (Formerly DM Roads) is running and its propensity to invest more and deepen its relationship with Oracle , IBM , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Downer Maintenance and ITS (Formerly DM Roads) revenues, which have grown to $1.80 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Downer Maintenance and ITS (Formerly DM Roads) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Downer Maintenance and ITS (Formerly DM Roads) Tech Stack and Enterprise Applications

Downer Maintenance and ITS (Formerly DM Roads) ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle JD Edwards EnterpriseOne ERP Financial ERP n/a 2016 2016
In 2016 Downer Maintenance and ITS, formerly DM Roads, implemented Oracle JD Edwards EnterpriseOne as an ERP Financial application to support centralized contracting finance and accounting operations across its DM Roads business in Victoria. The implementation is described in the context of recruiting an Operational Finance Business Partner to lead a team of finance administrators, indicating the ERP Financial deployment was positioned to enforce standardized accounting services and transparent contract reporting across multiple sites. Oracle JD Edwards EnterpriseOne was configured to support core ERP Financial capabilities typical for contracting and heavy industrial operations, including general ledger, accounts payable, accounts receivable, project and job costing, budgeting and forecasting, and month-end close and P and L reporting. The application was expected to underpin end to end planning, analysis and financial advice for contract and job closeout, reflecting requirements for hands-on business accounting, forecasting and P and L management cited in the role description. Source materials do not specify third party integrations or a systems integrator, the implementation narrative focuses on operational coverage across Victoria with finance administrators and site visits required by the business. Oracle JD Edwards EnterpriseOne served as the primary financial system to capture contracting financial impacts and to provide the transactional and cost accounting data needed by finance teams and operational stakeholders. Governance and process restructuring centered on establishing streamlined, standardised and transparent accounting services with defined roles for an Operational Finance Business Partner and finance administrators, and formalized month-end and reporting workflows. JD Edwards skills, including JDEGS experience, were explicitly valued for operational support and ongoing administration, aligning the ERP Financial deployment with the company requirement for detailed data interpretation and stakeholder communication.
Downer Maintenance and ITS (Formerly DM Roads) ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IBM Legacy IBM Maximo Enterprise Asset Management ERP Services and Operations n/a 2019 2019
In 2019, Downer Maintenance and ITS (Formerly DM Roads) implemented IBM Maximo as its Enterprise Asset Management platform to support asset information and maintenance workflows across its transport and fixed plant operations. The initial delivery included a Maximo proof of concept for fixed plant and a broader Multi Fleet Asset Information System program that targeted the fleets of passenger trains operating in Sydney and Melbourne. The IBM Maximo implementation encompassed core Enterprise Asset Management capabilities including centralized asset registry and configuration, work order and maintenance planning, test planning and management, and vendor and spare parts governance. Configuration work focused on aligning asset hierarchies and maintenance schedules with Downer standard operating procedures, while product and project management roles coordinated enhancements across a suite of eight supporting applications within the multi fleet platform. Integrations were a key element of the rollout, with explicit customer B2B gateway integration, train system integration, and depot specialist equipment integration described in project delivery notes. The platform was extended across multiple regions and depot locations, and operational coverage integrated depot maintenance teams, fleet maintenance managers, and specialist equipment technicians to centralize maintenance records and test management. Program governance was driven through Project Alchemy, a business transformation initiative that performed AIS business process review and alignment with Downer Standard, and through dedicated project leadership roles including Product Manager and Project Manager for the Asset Management System. Governance activities emphasized process redesign, vendor management, and staged deployment of Maximo capabilities alongside existing applications, with development teams and direct reports managing delivery of business improvement projects and system development.
Downer Maintenance and ITS (Formerly DM Roads) Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2020 2020
In 2020, Downer Maintenance and ITS (Formerly DM Roads) deployed Microsoft 365 as its Collaboration platform. The company’s public website references use of Microsoft 365, which indicates an organizational tenant provisioning that surfaces cloud productivity and communication services to employees and partners. The Microsoft 365 implementation leverages core Collaboration modules including Exchange Online for enterprise email, Microsoft Teams for meetings and persistent chat, SharePoint Online for intranet and document management, OneDrive for Business for personal file synchronization, and Office desktop and web applications for content creation. Governance is organized through a centralized Microsoft 365 tenant model with role-based administration, Microsoft 365 Groups and SharePoint site collections for team structures, and platform controls such as conditional access and retention policies to align with records and compliance workflows. The deployment supports business functions including corporate communications, project delivery collaboration, and document-centric operational processes across Downer Maintenance and ITS operations in Australia.
Downer Maintenance and ITS (Formerly DM Roads) Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Content Management Content Management 2019 2019
Downer Maintenance and ITS (Formerly DM Roads) CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Automation CRM 2021 2021
Downer Maintenance and ITS (Formerly DM Roads) IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2019 2019
Content Delivery Network IaaS 2020 2020
Downer Maintenance and ITS (Formerly DM Roads) CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Web Gateways (SWG) CyberSecurity 2017 2017

IT Decision Makers and Key Stakeholders at Downer Maintenance and ITS (Formerly DM Roads)

First Name Last Name Title Function Department Email Phone
Finance Manager Manager Finance
Finance Manager Manager Finance
Operations Manager Manager Finance
General Manager Manager Finance
Manager - Asset Management Services Manager Operations
Chief Operating Officer CXO Operations
Operations & Maintenance Manager Manager Operations
Head of Facilites & Asset Management Solutions Director Operations
Asset and Operations Manager Manager Operations
Show All Contacts

Apps Being Evaluated by Downer Maintenance and ITS (Formerly DM Roads) Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Downer Maintenance and ITS (Formerly DM Roads) IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Downer Maintenance and ITS (Formerly DM Roads) digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Downer Maintenance and ITS (Formerly DM Roads) Technographics
Downer Maintenance and ITS (Formerly DM Roads) is a Construction and Real Estate organization based in Australia, with around 6500 employees and annual revenues of $1.80 billion.
Downer Maintenance and ITS (Formerly DM Roads) operates a diverse technology stack with applications such as Oracle JD Edwards EnterpriseOne, IBM Maximo and Microsoft 365, covering areas like ERP Financial, Enterprise Asset Management and Collaboration.
Downer Maintenance and ITS (Formerly DM Roads) has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, IBM and Microsoft.
Downer Maintenance and ITS (Formerly DM Roads) recently adopted applications including Vision6 in 2021, Microsoft 365 in 2020 and Cloudflare CDN in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Downer Maintenance and ITS (Formerly DM Roads)’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Downer Maintenance and ITS (Formerly DM Roads)’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Downer Maintenance and ITS (Formerly DM Roads) technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.