Docutech, LLC
1795 International Way,
Idaho Falls, 83402, ID,
United States
Idaho Falls, 83402, ID,
United States
1 208-535-9724
Banking and Financial Services
Docutech, LLC Technographics
Docutech, LLC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Docutech, LLC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Docutech, LLC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Docutech, LLC has purchased the following applications: Quadient Neopost IS-6000 for Mailing System in 2016, Drift AI Chatbot for Chatbots and Conversational AI in 2018, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Docutech, LLC is running and its propensity to invest more and deepen its relationship with Quadient , Drift , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Docutech, LLC revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Docutech, LLC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Docutech, LLC Tech Stack and Enterprise Applications
Docutech, LLC ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Quadient | Legacy | Quadient Neopost IS-6000 | Mailing System | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Docutech, LLC deployed Quadient Neopost IS-6000 as its Mailing System to centralize outgoing mail processing in its corporate mailroom. The Quadient Neopost IS-6000 implementation was oriented around physical mail sortation, postage metering, and print production workflows supporting banking and financial services document distribution.
The implementation leverages multiple hardware and print components, including two Hastler IM6000 meter machines used to process 9"x12" packages for weight capture and postage printing, and two inserter machines, Neopost DS600i and Hastler PS220, used to process 6"x9" packages for weight capture and postage application. Print production is delivered through seven industrial Konica Minolta printers, five model 6136, one C1070, and one 1250, enabling high volume document printing coordinated with postage and inserter workflows.
Operational workflows included use of ADSI and Informx for job management and print data handling alongside the Quadient Neopost IS-6000 Mailing System. Day to day mailroom activities documented in the deployment include receiving outgoing mail, applying correct postage, sorting and tray, tub or stack operations for dispatch to the Postal Service, placing mail into proper buckets for internal distribution, and arranging for pickup of outgoing mail or delivery to the Post Office.
Governance and process structure centered on mailroom operator procedures for weight verification, postage application, and staging for dispatch, with explicit handling steps for bucketed distribution and postal handoff. The configuration emphasized deterministic workflows for meter and inserter coordination, and print job orchestration to ensure consistent processing of mixed envelope and package sizes.
|
Docutech, LLC AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018 Docutech, LLC deployed Drift AI Chatbot on its website. The Drift AI Chatbot functions as the Chatbots and Conversational AI layer for web-based customer engagement, handling initial inquiries and lead qualification on product and service pages. The implementation centralizes front-line conversational interactions and routes qualified prospects to sales while escalating technical or onboarding questions to support. Configuration emphasized conversational playbooks and scripted handoffs to ensure consistent messaging across digital touchpoints.
Deployment reflected typical chatbot architecture with an embedded web widget, real-time messaging, intent detection, and knowledge base driven response flows, consistent with Chatbots and Conversational AI capabilities. Operational scope includes marketing, sales, and customer support workflows that interact with website visitors, and governance centers on playbook management and conversational script maintenance owned by digital and revenue operations. Drift AI Chatbot remains the visible customer-facing automation layer on Docutech website.
|
Docutech, LLC Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Docutech, LLC deployed Cisco Webex Meetings. Docutech, LLC uses Cisco Webex Meetings within an Audio Video and Web Conferencing posture, embedding the application on their website to provide external meeting access alongside internal collaboration across its banking and financial services operations.
The Cisco Webex Meetings implementation focuses on standard conferencing capabilities, including scheduled and ad hoc meeting hosting, browser based join and attendee access from the website, screen sharing, recording and meeting link distribution. Cisco Webex Meetings is applied as a cloud delivered conferencing layer that surfaces meeting controls and moderation tools to meeting hosts and administrators, consistent with Audio Video and Web Conferencing functional workflows.
Operationally the rollout covers customer facing teams and internal groups such as sales, support and product, with the web embedded meeting interface used for client demos and remote engagements. Governance is centered on centralized administration of meeting access and host privileges, and process changes emphasize web based meeting intake and scheduling workflows rather than changes to core banking applications.
|
|
|
|
|
Collaboration | Collaboration |
|
2016 | 2016 |
|
Docutech, LLC CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
CRM | CRM |
|
2018 | 2018 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
Docutech, LLC IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
Docutech, LLC CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2023 | 2023 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at Docutech, LLC
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Chief Financial Officer | CXO | Finance | |
|
Apps Being Evaluated by Docutech, LLC Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Docutech, LLC IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Docutech, LLC digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Docutech, LLC Technographics
Docutech, LLC is a Banking and Financial Services organization based in United States,
with around 200 employees and annual revenues of $50.0 million.
Docutech, LLC operates a diverse technology stack with applications such as
Quadient Neopost IS-6000, Drift AI Chatbot and Cisco Webex Meetings,
covering areas like Mailing System, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Docutech, LLC has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Quadient, Drift and Cisco Systems.
Docutech, LLC recently adopted applications including
Okta Identity Cloud in 2023, Hubspot Marketing Automation in 2021 and Cisco Webex Meetings in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Docutech, LLC’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Docutech, LLC’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Docutech, LLC technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.