Dokumeds
Dokumeds Technographics
Dokumeds Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Dokumeds and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Dokumeds employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Dokumeds has purchased the following applications: BSI CTMS for Clinical Trial Management in 2016, Microsoft 365 for Collaboration in 2020, Pipedrive Mailigen for Marketing Automation in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Dokumeds is running and its propensity to invest more and deepen its relationship with BSI Business Systems Integration , Microsoft , Pipedrive or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Dokumeds revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dokumeds intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Dokumeds Tech Stack and Enterprise Applications
Dokumeds ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BSI Business Systems Integration | Legacy | BSI CTMS | Clinical Trial Management | ERP Services and Operations | n/a | 2016 | 2017 |
In 2016, Dokumeds implemented BSI CTMS, a Clinical Trial Management application. The deployment centralized clinical trial operations for the 100-employee Latvia-based life sciences company, aligning study administration with clinical operations, regulatory and quality functions. The implementation emphasized electronic document management and trial master file workflows to move the organization toward a paperless clinical trial management process.
BSI CTMS was configured to deliver core Clinical Trial Management capabilities including study setup, site and subject tracking, monitoring workflow orchestration, and regulatory document control, reflecting typical CTMS functional modules. Governance changes focused on electronic approvals, audit-ready recordkeeping, and redefined project management and quality assurance procedures to support paperless workflows. The configuration and process adjustments positioned clinical operations to rely on structured CTMS processes and centralized clinical data and documentation governance.
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Dokumeds Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Dokumeds implemented Microsoft 365 as its primary Collaboration platform. The company of 100 employees, headquartered in Latvia, lists Microsoft 365 assets on its public website and uses Microsoft 365 to consolidate communications, document handling, and productivity workflows across the organization.
The deployment follows a cloud-first tenant model with Microsoft 365 services deployed to support email, real-time collaboration, intranet content and file synchronization, using Exchange Online, Microsoft Teams, SharePoint Online, OneDrive for Business and the Office productivity suite as core capabilities. Configuration emphasized document management and collaboration controls, including centralized tenant administration, identity-driven access and retention policy alignment to support life sciences documentation workflows. Microsoft 365 provides the Collaboration backbone for Dokumeds business functions including corporate communication, secure document storage, and cross-functional coordination across product and operational workflows.
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Dokumeds CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pipedrive | Legacy | Pipedrive Mailigen | Marketing Automation | CRM | n/a | 2021 | 2021 |
In 2021, Dokumeds implemented Pipedrive Mailigen as its Marketing Automation solution. The implementation is visible as Pipedrive Mailigen components embedded on the Dokumeds website, supporting online lead capture and email engagement workflows for a Latvia based life sciences company with about 100 employees.
The deployment emphasizes core Marketing Automation capabilities, including email campaign orchestration, contact list segmentation, subscription form publishing on web pages, template management, and scheduled campaign delivery. Pipedrive Mailigen is configured to manage marketing contact lifecycles and to automate recurring email workflows, aligning campaign artifacts and content templates with ongoing promotional calendars.
Operational coverage centers on marketing and sales enablement functions, with website lead capture routing into Pipedrive Mailigen lists for campaign targeting and follow up. The implementation is SaaS oriented and web embedded, which suggests centralized cloud hosting for campaign assets and a single administrative control plane for marketing users in Dokumeds headquarters in Latvia.
Governance is organized around marketing ownership of content and list segmentation, with process controls for campaign scheduling and subscriber management. Administrative configuration focuses on subscription form governance, compliance with mailing practices, and role based access for marketing staff to operate Pipedrive Mailigen within Dokumeds, while maintaining integration touch points with the corporate website for continuity of lead capture workflows.
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Dokumeds IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Dokumeds
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Dokumeds Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Dokumeds IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Dokumeds digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Dokumeds Technographics
Dokumeds is a Life Sciences organization based in Latvia,
with around 100 employees and annual revenues of $20.0 million.
Dokumeds operates a diverse technology stack with applications such as
BSI CTMS, Microsoft 365 and Pipedrive Mailigen,
covering areas like Clinical Trial Management, Collaboration and Marketing Automation.
Dokumeds has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as BSI Business Systems Integration, Microsoft and Pipedrive.
Dokumeds recently adopted applications including
Amazon EC2 in 2022, Google Cloud Platform (GCP) in 2022 and Pipedrive Mailigen in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Dokumeds’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Dokumeds’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Dokumeds technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.