Glendale, 85301-4600, AZ,
United States
Don Ford Sanderson Technographics
Don Ford Sanderson Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Don Ford Sanderson and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 416 Don Ford Sanderson employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Don Ford Sanderson has purchased the following applications: Stripe Payments for Payment Processing in 2021, AutoFi Platform for Dealership Management in 2019, LogMeIn BoldChat for Chatbots and Conversational AI in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Don Ford Sanderson is running and its propensity to invest more and deepen its relationship with Stripe , AutoFi , GoTo (formerly LogMeIn) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Don Ford Sanderson revenues, which have grown to $801.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Don Ford Sanderson intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Don Ford Sanderson Tech Stack and Enterprise Applications
Don Ford Sanderson ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stripe | Legacy | Stripe Payments | Payment Processing | ERP | n/a | 2021 | 2021 |
In 2021 Don Ford Sanderson implemented Stripe Payments to handle online checkout on their website. Don Ford Sanderson uses Stripe Payments for Payment Processing to capture card and digital wallet payments through its public web storefront.
The implementation is embedded in the corporate website and leverages Stripe Payments capabilities such as client side tokenization and gateway processing, reducing merchant PCI scope and centralizing authorization and settlement workflows for online transactions. Operational coverage is focused on the company website checkout, impacting online sales and customer payment operations, with payment event streams used in downstream reconciliation and order processing workflows.
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Don Ford Sanderson ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| AutoFi | Legacy | AutoFi Platform | Dealership Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, Don Ford Sanderson implemented the AutoFi Platform as its Dealership Management solution on the dealership website. The AutoFi Platform was embedded in the public-facing site to enable an online vehicle purchasing experience and to surface inventory for digital retail workflows.
Configuration focused on digital retailing modules common to Dealership Management, including online price and payment estimation, credit application capture, and trade appraisal flows. AutoFi Platform handled customer-facing checkout orchestration and capture of finance related inputs, with configuration aligned to the dealership sales and F&I process flows.
Operationally the deployment services the dealership website and aligns online traffic with showroom sales and finance workflows, supporting sales, finance and insurance business functions. Integration points were realized at the website level, with back office connection to dealer management or CRM systems expected to be configured by the dealer, while governance emphasized aligning web led workflows to in-dealership processes and staff procedures.
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Don Ford Sanderson AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoTo (formerly LogMeIn) | Legacy | LogMeIn BoldChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2011 | 2011 |
In 2011, Don Ford Sanderson implemented LogMeIn BoldChat on its public website to introduce real-time conversational capability. LogMeIn BoldChat was deployed as a customer-facing Chatbots and Conversational AI solution embedded in the dealership site, providing a cloud-hosted conversational layer for visitor engagement and agent-assisted messaging.
The implementation focused on standard Chatbots and Conversational AI functional modules, likely including a web chat widget, agent console for live conversations, canned responses, chat transcript capture, and proactive messaging to drive sales and service inquiries. Operational scope centered on customer-facing sales and service workflows on the website, with governance expected to emphasize chat handling policies, agent escalation paths, and transcript retention for operational review.
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Don Ford Sanderson CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2011 | 2011 |
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Data Management Platform | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2004 | 2004 |
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Don Ford Sanderson TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Don Ford Sanderson IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Don Ford Sanderson CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Don Ford Sanderson
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Apps Being Evaluated by Don Ford Sanderson Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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