DoorDash
South Tower 8th Floor 303 2nd Street,
San Francisco, 94107, CA,
United States
San Francisco, 94107, CA,
United States
1 650-487-3970
Professional Services
DoorDash Technographics
DoorDash Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by DoorDash and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 23700 DoorDash employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that DoorDash has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2019, Greenhouse ATS for Applicant Tracking System in 2016, Finxact for Core Banking in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems DoorDash is running and its propensity to invest more and deepen its relationship with Oracle , Brex , Stripe or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing DoorDash revenues, which have grown to $10.72 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for DoorDash intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
DoorDash Tech Stack and Enterprise Applications
DoorDash ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2019 | 2020 |
In 2019, DoorDash implemented Oracle NetSuite ERP to consolidate core accounting and back-office systems. Oracle NetSuite ERP is the platform DoorDash uses for ERP Financial functions, providing a unified foundation for financial reporting and transactional bookkeeping across its corporate finance organization.
The deployment emphasized configurable financial reporting, accounts payable automation, and inventory management workflows, with customized templates and workflows to automate routine back-office tasks. Implementation details cited by DoorDash leadership highlight role-based reporting, automated AP processes and inventory records that support high-velocity merchant and fulfillment activity.
Operational ownership is centralized, with DoorDash reporting a small dedicated team of six administrators managing the NetSuite system, up from two several years earlier. DoorDash credited vendor-led customization help and NetSuite’s Advanced Customer Support with resolving mission-critical operational, financial and inventory management challenges inherent to a time-sensitive delivery business.
Governance centered on centralized finance ownership, vendor support for customization, and configuration-driven workflow controls to maintain transactional consistency and reporting accuracy. In 2024 NetSuite introduced generative AI features such as NetSuite Text Enhance that extend Oracle NetSuite ERP capabilities for ERP Financial users, offering contextual content assistance for finance, supply chain, billing and shipping workflows which DoorDash and other customers can leverage as they are adopted.
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Expense Management | ERP |
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2023 | 2023 |
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Payment Processing | ERP |
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2017 | 2017 |
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2020 | 2020 |
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DoorDash HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Greenhouse | Legacy | Greenhouse ATS | Applicant Tracking System | HCM | n/a | 2016 | 2016 |
In 2016, DoorDash implemented Greenhouse ATS. The Greenhouse ATS Applicant Tracking System is embedded in DoorDash's public careers site to publish job postings and centralize applicant intake.
The implementation leveraged standard Applicant Tracking System capabilities including requisition management, job posting to the career site, candidate pipeline tracking, interview scheduling and structured interview workflows. Greenhouse ATS was configured to manage candidate stages, collect interviewer feedback, and support offer workflow coordination within DoorDash's recruiting processes.
Deployment followed a cloud SaaS orientation and is operated by DoorDash talent acquisition and recruiting teams, consolidating sourcing activity and candidate records on the careers domain. Governance emphasized standardized hiring workflows and interviewer coordination to maintain consistent evaluation and handoffs across requisitions.
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BackGround Screening | HCM |
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2015 | 2015 |
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Compensation Management | HCM |
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2024 | 2024 |
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Core HR | HCM |
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2017 | 2017 |
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Employee Experience | HCM |
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2021 | 2021 |
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Employee Experience | HCM |
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2022 | 2022 |
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Employee Recognition and Rewards Management | HCM |
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2024 | 2024 |
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Onboarding | HCM |
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2018 | 2018 |
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Recruiting | HCM |
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2020 | 2020 |
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Talent Assessment | HCM |
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2020 | 2020 |
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Workforce Analytics | HCM |
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2019 | 2019 |
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DoorDash ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Finxact | Core Banking | ERP Services and Operations | n/a | 2024 | 2024 |
In 2024 DoorDash implemented Finxact to embed Core Banking capabilities into its Dasher experience through the DoorDash Crimson Program. The implementation is positioned to provide a modern system of record and ledger functionality within the Dasher App, enabling primary account and transaction orchestration for Dasher financial services.
The deployment centers on Finxact as an open architecture ledger, paired with Fiserv account processing and card issuing capabilities to deliver deposit accounts, card issuance and payment flows to Dashers. Functional modules emphasized in communications include core ledger services, account processing, card issuer processing and merchant acquiring related capabilities, all surfaced through the Dasher App to simplify account access and payment settlement.
Integration scope explicitly includes connection points between the Dasher App and Fiserv platforms, with Starion Bank serving as the Sponsor Bank for Crimson accounts. The rollout timeline was publicized as launching in October 2024 with a phased rollout planned in the coming weeks, indicating an operational scope focused on Dasher facing digital banking and payments workflows rather than back office only functions.
Governance is structured to operate through the sponsor bank model, using Finxact as the regulatory aware system of record to enable compliant account processing and card issuance under the sponsor relationship. DoorDash states the program aims to create a simpler and more convenient experience for Dashers and to build closer connections through a more personalized user banking experience.
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Legal Practice Management | ERP Services and Operations |
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2019 | 2020 |
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DoorDash AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Generative AI Platforms | AI Development |
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2024 | 2024 |
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ML and Data Science Platforms | AI Development |
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2024 | 2024 |
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DoorDash AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2024 | 2024 |
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Intelligent Process Automation | AI-Powered Application |
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2021 | 2021 |
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Intelligent Process Automation | AI-Powered Application |
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2022 | 2022 |
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Natural Language Processing | AI-Powered Application |
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2019 | 2019 |
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DoorDash Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2021 | 2021 |
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Analytics and BI | Analytics and BI |
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2021 | 2021 |
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Data Warehouse | Analytics and BI |
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2020 | 2020 |
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Data Warehouse | Analytics and BI |
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2019 | 2019 |
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DoorDash Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2013 | 2013 |
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Collaboration | Collaboration |
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2024 | 2024 |
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DoorDash Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Contract Lifecycle Management | Content Management |
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2021 | 2021 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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DoorDash eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Shipping Management | eCommerce |
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2024 | 2024 |
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DoorDash SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Demand Forecasting and Planning | SCM |
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2023 | 2024 |
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DoorDash CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2019 | 2019 |
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CRM | CRM |
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2020 | 2020 |
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Customer Data Platform | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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PR and Media Communication | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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DoorDash ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2013 | 2013 |
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IT Service Management | ITSM |
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2018 | 2018 |
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DoorDash PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Geographic Information System | PLM and Engineering |
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2022 | 2022 |
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DoorDash SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incentive Compensation Management | SPM |
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2024 | 2024 |
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DoorDash PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2020 | 2020 |
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Apps Development | PaaS |
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2023 | 2023 |
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iPaaS (Integration Platform as a Service) | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2013 | 2013 |
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DoorDash IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Cloud Storage | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Database Management | IaaS |
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2019 | 2019 |
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Database Management | IaaS |
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2020 | 2023 |
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DoorDash CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Endpoint Detection and Response (EDR), EMM / MDM / MAM | CyberSecurity |
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2020 | 2020 |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at DoorDash
| First Name | Last Name | Title | Function | Department | Phone | |
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HR Director | Director | HR | |
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Head of Recruiting | Director | HR | |
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Head of HR Operations | Director | HR | |
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Head of Governance, Risk and Compliance | Director | Risk | |
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Lead Compliance Manager | Manager | Finance | |
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AGC, Head of Corporate Legal | Director | Legal | |
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Director of Corporate Legal | Director | Legal | |
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Chief Information Security Officer | CXO | IT | |
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Head of IT | Director | IT | |
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Director, Infrastructure | Director | Finance | |
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Senior Director of Engineering, Infrastructure | Director | R&D | |
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Director IT GRC | Director | IT | |
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Chief of Staff, Legal | CXO | Legal | |
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Legal Operations Manager | Manager | Legal | |
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Senior Manager, HR Compliance and Immigration | Manager | HR | |
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Director of People Operations | Director | HR | |
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VP, Talent Management and Total Rewards | VP | HR | |
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Salesforce Administrator | Manager | Marketing | |
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Salesforce Administrator | Manager | Marketing | |
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Sr Salesforce Administrator | Manager | Marketing | |
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Business Systems Analyst | Salesforce Administrator | Manager | Marketing | |
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Salesforce Administrator | Manager | Marketing | |
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Senior Salesforce Administrator | Manager | Marketing | |
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Salesforce Administrator | Manager | Marketing | |
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Salesforce Administrator | Manager | Marketing | |
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Senior Salesforce Administrator | Manager | Marketing | |
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Salesforce Administrator | Manager | Marketing | |
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Apps Being Evaluated by DoorDash Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from DoorDash IT executives and key decision makers. This section highlights DoorDash's latest recorded technology evaluations, including ShipBob for Shipping Management on 2025-08-19, Chroma for AI Database on 2025-03-27, and Microsoft 365 Copilot for Generative AI Platforms on 2025-01-16. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the DoorDash digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-08-19 | DoorDash | Evaluated | ShipBob | ShipBob | Shipping Management | eCommerce |
| 2025-03-27 | DoorDash | Evaluated | Chroma | Chroma | AI Database | AI Development |
| 2025-01-16 | DoorDash | Evaluated | Microsoft | Microsoft 365 Copilot | Generative AI Platforms | AI Development |
| 2024-11-12 | DoorDash | Evaluated |
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Expense Management | ERP |
| 2024-11-07 | DoorDash | Evaluated |
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Point Of Sale | ERP Services and Operations |
FAQ - APPS RUN THE WORLD DoorDash Technographics
DoorDash is a Professional Services organization based in United States,
with around 23700 employees and annual revenues of $10.72 billion.
DoorDash operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Greenhouse ATS and Finxact,
covering areas like ERP Financial, Applicant Tracking System and Core Banking.
DoorDash has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Greenhouse and Fiserv.
DoorDash recently adopted applications including
Anaplan Compensation Planning in 2024, InComm Incentives Rewards and Recognition in 2024 and Finxact in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of DoorDash’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates DoorDash’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete DoorDash technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.