Indian Trail, 28079, NC,
United States
DoubleRadius, Inc. Technographics
DoubleRadius, Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by DoubleRadius, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 DoubleRadius, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that DoubleRadius, Inc. has purchased the following applications: Hubspot Live Chat for Chatbots and Conversational AI in 2018, Google Workspace (Formerly Google G-Suite) for Collaboration in 2012, Oracle NetSuite Commerce for eCommerce in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems DoubleRadius, Inc. is running and its propensity to invest more and deepen its relationship with HubSpot , Google , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing DoubleRadius, Inc. revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for DoubleRadius, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
DoubleRadius, Inc. Tech Stack and Enterprise Applications
DoubleRadius, Inc. AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, DoubleRadius, Inc. implemented Hubspot Live Chat as part of its Chatbots and Conversational AI footprint on its public website. Hubspot Live Chat is deployed as a site-embedded widget to enable real-time messaging, visitor identification, and web-based lead capture, supporting the company’s sales and customer support functions. The implementation is operated on the corporate site and administered by internal marketing and sales personnel.
Configuration emphasizes conversation workflows, canned responses, and routing rules to ensure rapid first response and consistent capture of contact details into chat transcripts. The implementation uses Hubspot Live Chat capabilities for session history, offline messaging, and built-in reporting to support handoffs between marketing and sales. Governance and operations are lightweight and centralized, reflecting the company’s 30 person structure, with iterative updates and rule changes managed in-house.
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DoubleRadius, Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2012 | 2012 |
In 2012, DoubleRadius, Inc. deployed Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform, a configuration the company publicly references on its website. The implementation included core collaboration services such as Gmail for corporate email, Google Calendar, Google Drive for shared file storage, and Docs, Sheets, and Slides for real-time document collaboration and version control, with the Google Workspace admin console used for account provisioning and domain management.
The deployment covered the full organization of roughly 30 employees within the Professional Services firm and supported business functions including operations, consulting engagements, and client communications. The architecture followed a cloud-first SaaS model with centralized identity and group management in the Google Workspace console, and governance structured around admin-managed accounts, domain configuration, and group-based access controls to align collaboration workflows with company operations.
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DoubleRadius, Inc. eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite Commerce | eCommerce | eCommerce | n/a | 2016 | 2016 |
In 2016, DoubleRadius, Inc. implemented Oracle NetSuite Commerce as its eCommerce platform to centralize online sales, customer account management, and order capture for the professional services firm. The Oracle NetSuite Commerce deployment focused on standard commerce capabilities including storefront catalog management, configurable checkout flows, and customer self-service to support quoting and repeat purchases.
The implementation used Oracle NetSuite Commerce in a cloud hosted SaaS architecture, with configuration of product catalog, pricing rules, shopping cart orchestration, and order management workflows sized for a 30 employee organization. Integrations were configured to synchronize commerce orders and customer records with back-office financial and operational processes, and operational ownership was assigned to sales and service teams for catalog governance and order approval workflows. Governance changes formalized role based access for commerce administration and a content update process to maintain product and pricing consistency.
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DoubleRadius, Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2016 | 2016 |
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CRM | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2021 | 2021 |
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DoubleRadius, Inc. ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2017 | 2017 |
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DoubleRadius, Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at DoubleRadius, Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Director of Sales & Business Development | Director | Sales | ||||
| Marketing Manager | Manager | Marketing | ||||
| Chief Financial Officer | CXO | Finance |
Apps Being Evaluated by DoubleRadius, Inc. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||