Plymouth, 19462, PA,
United States
DoubleTree Suites Philadelphia West Technographics
DoubleTree Suites Philadelphia West Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by DoubleTree Suites Philadelphia West and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 DoubleTree Suites Philadelphia West employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that DoubleTree Suites Philadelphia West has purchased the following applications: M3 Labor Management for Time and Attendance in 2015, Adobe Connect for Audio Video and Web Conferencing in 2017, OpenText TeamSite for Web Content Management in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems DoubleTree Suites Philadelphia West is running and its propensity to invest more and deepen its relationship with M3 , Adobe Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing DoubleTree Suites Philadelphia West revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for DoubleTree Suites Philadelphia West intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
DoubleTree Suites Philadelphia West Tech Stack and Enterprise Applications
DoubleTree Suites Philadelphia West HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| M3 | Legacy | M3 Labor Management | Time and Attendance | HCM | n/a | 2015 | 2015 |
In 2015 DoubleTree Suites Philadelphia West deployed M3 Labor Management to address Time and Attendance for hotel human resources and payroll operations. The implementation occurred while a Dual Property Human Resources Manager oversaw both the DoubleTree Philadelphia West in Plymouth Meeting PA and the Embassy Suites Tysons Corner in Vienna VA, processing bi-weekly payroll and benefits for staffs averaging 100 and 80 employees respectively.
Configuration centered on core Time and Attendance capabilities including time capture, timecard management, shift scheduling, labor rule enforcement, and payroll export functionality, aligned with standard timekeeping workflows. The property used M3 Labor Management alongside M3 Timesaver programs to standardize timekeeping and to manage day to day clocking, edits, and approvals across operational departments such as front desk, housekeeping, food and beverage, and maintenance.
Operationally the time and attendance deployment operated alongside ADP Vantage for payroll administration, with M3 systems used to produce validated payroll-ready time records for bi-weekly processing. The scope included cross-property coordination under a single HR lead, supporting hotel renovation activity and multiple acquisition and disposition events during the same period.
Governance and rollout were led by the Dual Property Human Resources Manager who implemented training to comply with HEI standards and Hilton brand standards, administered performance management workflows, and enforced legal compliance across departments. During this period the HR manager reported a 9% improvement in Associate Opinion Survey scores at the DoubleTree within the first year.
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DoubleTree Suites Philadelphia West Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, DoubleTree Suites Philadelphia West implemented Adobe Connect. Adobe Connect, an Audio Video and Web Conferencing solution, is embedded on their website to provide browser-accessible meeting rooms for guest-facing communications and internal collaboration.
The implementation applies core conferencing capabilities typical of the Audio Video and Web Conferencing category, including persistent virtual meeting rooms, webinar hosting, screen sharing, session recording, and attendee management to support front-desk coordination, staff training, and small event services. Deployment is delivered via web-embedded Adobe Connect instances accessible from the hotel website, with hotel operations staff administering room provisioning, user permissions, and recording retention to align conferencing workflows with reservations, events, and operational communications.
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Collaboration | Collaboration |
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2018 | 2018 |
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DoubleTree Suites Philadelphia West Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OpenText | Legacy | OpenText TeamSite | Web Content Management | Content Management | n/a | 2012 | 2012 |
In 2012 DoubleTree Suites Philadelphia West implemented OpenText TeamSite as its Web Content Management solution to manage the hotel public website and marketing content. The deployment targeted a single-site website presence for the United States property, reflecting the needs of a 20 person hospitality operation to centralize web authoring and publishing.
OpenText TeamSite was configured to support standard Web Content Management capabilities including template-driven page composition, content authoring and edit approval workflows, staging and publishing controls, and digital asset management for images and media. Configuration emphasis was on role-based editorial permissions and reusable content fragments to maintain brand consistency across promotional pages and property information.
The implementation connected OpenText TeamSite to the hotel public site publishing pipeline and operational web workflows, supporting marketing and web operations functions. Operational coverage was focused on the property level, with content contributors and approvers inside the hotel organization coordinating updates through the TeamSite authoring and staging environment.
Governance relied on structured editorial workflows and approval gates within OpenText TeamSite to enforce content review and publishing schedules, with content ownership assigned to the hotel marketing function. The narrative reflects DoubleTree Suites Philadelphia West OpenText TeamSite Web Content Management supporting web content lifecycle and marketing communications for the property.
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DoubleTree Suites Philadelphia West eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2021 | 2021 |
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DoubleTree Suites Philadelphia West CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Analytics | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2013 | 2013 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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DoubleTree Suites Philadelphia West ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2017 | 2017 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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DoubleTree Suites Philadelphia West IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Cloud Storage | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at DoubleTree Suites Philadelphia West
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by DoubleTree Suites Philadelphia West Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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