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Douglas Pharmaceuticals Tech Stack and Enterprise Applications

Douglas Pharmaceuticals ERP
Vendor
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Category
Market
VAR/SI
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Insight
SAP SAP ERP ECC 6.0 SAP S/4 HANA ERP Financial ERP n/a 2022 2025
In 2022, Douglas Pharmaceuticals implemented SAP S/4 HANA, replacing SAP ERP ECC 6.0 as its core enterprise system. The program was positioned within the ERP Financial category and prioritized consolidation of finance ledgers alongside order to cash process stabilization. The implementation centered on Order to Cash capabilities, with configuration work in SAP SD and OTC functional areas, extensive IDOC based interface management, data configuration activities, and development of SAP UI5 applications for employee purchases and sales ordering. SAP S/4 HANA served as the transactional backbone while custom UI5 components provided role specific sales ordering and brand manager workflows. Integrations emphasized both B2B and B2C connectivity, using IDOCs and interface management to link commercial channels across Domestic, Exports, Marketing direct to consumers and Automation business units. Operational coverage included sales operations, order management, finance and second and third level support functions, reflecting end to end Order to Cash and financial record flows within SAP S/4 HANA. Governance included conducting impact and risk analysis and strict adherence to pharmaceutical standard operating procedures for change management, with documented approval processes, user acceptance testing and end user training. Project activities also included research and readiness checks for the SAP S/4 HANA transformation journey and participation in ECC EHP8 upgrade and patching workstreams prior to cutover.
Douglas Pharmaceuticals HCM
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SnapHire Legacy SnapHire ATS Applicant Tracking System HCM n/a 2018 2018
In 2018, Douglas Pharmaceuticals deployed SnapHire ATS, an Applicant Tracking System, and began using SnapHire ATS on their website. The deployment supports recruiting for Douglas Pharmaceuticals, a New Zealand life sciences company with approximately 770 employees. Implementation centered on direct career site integration to capture candidate applications from public job listings into the ATS. Configuration emphasized Applicant Tracking System modules including job requisition posting, application intake and parsing, candidate profile management, configurable recruitment workflows and interview stage tracking. Automation for workflow routing and role based access controls was applied to align recruiting processes with HR and hiring manager responsibilities. The implementation also accommodated compliance oriented record keeping consistent with life sciences hiring practices. The SnapHire ATS instance was used by Talent Acquisition and HR teams to manage requisitions, screen candidates and coordinate interview scheduling, operating across the company's New Zealand sites. Governance was implemented through configured approval workflows and access controls to enforce hiring process standards and data stewardship. The deployment is visible through integration on Douglas Pharmaceuticals corporate website career pages.
Douglas Pharmaceuticals ERP Services and Operations
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STARLIMS Legacy STARLIMS Laboratory Management ERP Services and Operations n/a 2021 2021
In 2021, Douglas Pharmaceuticals implemented STARLIMS, deploying Laboratory Management capabilities across its New Zealand Quality Control Department as part of a Smart Labs program. The implementation followed capacity and utilization studies and was explicitly tied to Lean Transformation goals that targeted over 20% efficiency gains to support growth while minimizing headcount expansion. STARLIMS was configured to centralize and standardize QC workflows, providing sample lifecycle management, stability study management, microbiology sample management and QC result capture. The deployment included a custom reporting engine and role based access with audit trail and electronic signature functionality to support GMP compliance and quality assurance. The project delivered instrument connectivity and wider enterprise systems integration to automate data ingestion and reduce manual handoffs between lab instruments and business systems. Operational coverage began in the regulated Quality Control Department and was extended into a shared services model, with plans to roll STARLIMS out to additional laboratory sites to consolidate testing and increase utilization. Governance changes accompanied the technical rollout, combining organizational structure review, centralization of services and elimination of noncore activities to realize lean benefits. Douglas retained support and training to manage and configure STARLIMS in house, and reported outcomes that include improved compliance and competitiveness, reduced printing and storage costs, an increase in DIFOT from 50% to 95% and a 50% reduction in Laboratory Investigation Reports.
Douglas Pharmaceuticals Collaboration
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Application
Category
Market
VAR/SI
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Insight
Collaboration Collaboration 2015 2015
Collaboration Collaboration 2018 2018
Douglas Pharmaceuticals Content Management
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VAR/SI
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Insight
Digital Signing Content Management 2021 2021
Enterprise Content Management Content Management 2021 2021
Douglas Pharmaceuticals SCM
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VAR/SI
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Insight
Real-Time Transportation Visibility SCM 2017 2017
Douglas Pharmaceuticals CRM
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Application
Category
Market
VAR/SI
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Live
Insight
Customer Experience CRM 2019 2019
Customer Support CRM 2022 2022
Douglas Pharmaceuticals ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2022 2022
Douglas Pharmaceuticals PPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Project Portfolio Management PPM 2022 2022
Douglas Pharmaceuticals IaaS
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Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Douglas Pharmaceuticals

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Douglas Pharmaceuticals Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Douglas Pharmaceuticals IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Douglas Pharmaceuticals digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Douglas Pharmaceuticals Technographics
Douglas Pharmaceuticals is a Life Sciences organization based in New Zealand, with around 770 employees and annual revenues of $86.0 million.
Douglas Pharmaceuticals operates a diverse technology stack with applications such as SAP S/4 HANA, SnapHire ATS and STARLIMS, covering areas like ERP Financial, Applicant Tracking System and Laboratory Management.
Douglas Pharmaceuticals has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SAP, SnapHire and STARLIMS.
Douglas Pharmaceuticals recently adopted applications including SAP S/4 HANA in 2022, FreshDesk Customer Support in 2022 and Freshservice in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Douglas Pharmaceuticals’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Douglas Pharmaceuticals’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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