Dr. Pierre Ricaud
12-14 rond point des champs-élysées,
Paris, 75008,
France
Paris, 75008,
France
33 3 20 06 94 95
Professional Services
Dr. Pierre Ricaud Technographics
Dr. Pierre Ricaud Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Dr. Pierre Ricaud and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120 Dr. Pierre Ricaud employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Dr. Pierre Ricaud has purchased the following applications: Khoros Community for Community Management in 2020, iAdvize Conversational Platform for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Dr. Pierre Ricaud is running and its propensity to invest more and deepen its relationship with Khoros , Acoustic , AB Tasty or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Dr. Pierre Ricaud revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dr. Pierre Ricaud intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Dr. Pierre Ricaud Tech Stack and Enterprise Applications
Dr. Pierre Ricaud CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Khoros | Legacy | Khoros Community | Community Management | CRM | n/a | 2020 | 2020 |
In 2020, Dr. Pierre Ricaud implemented Khoros Community on its website to establish an owned engagement channel. The Khoros Community deployment served as the company’s Community Management platform, and the project was built from scratch because the organization had not previously operated a customer community. The implementation was explicitly designed to drive traffic from multiple sources, including the corporate website, the customer service center, email communications, and social media, requiring careful front-end integration with the brand experience.
The deployment emphasized core Community Management capabilities such as moderated discussion forums, content publishing and curation, user profiles and reputation controls, and channel-aware engagement workflows. Integrations were implemented to route referrals and interactions between the Khoros Community and the website, customer service workflows, email touchpoints, and social channels, and the program expanded the scope of customer service and marketing operations to include community moderation and content governance. Rollout and governance work focused on aligning brand design, establishing moderation and escalation processes, and coordinating cross-functional ownership for content and channel orchestration to ensure a consistent customer experience.
|
|
|
|
|
Customer Analytics | CRM |
|
2011 | 2011 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2016 | 2016 |
|
Dr. Pierre Ricaud AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iAdvize | Legacy | iAdvize Conversational Platform | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Dr. Pierre Ricaud deployed iAdvize Conversational Platform on their website. The iAdvize Conversational Platform functions as a Chatbots and Conversational AI solution to support online customer engagement and messaging on ricaud.com. Implementation focused on embedding the web chat widget and enabling real-time agent and automated conversational interactions across the corporate website. The deployment supports customer service and e-commerce assistance functions within the company digital experience.
Configuration included standard Chatbots and Conversational AI modules such as a web chat widget, automated routing messages, an agent workspace for live conversations, and visitor activity tracking to inform routing. No named integrations are specified in source information. Operational coverage centered on online customer support and sales assistance, engaging customer service and digital marketing teams. Governance and rollout emphasized front-end embedding, conversational script management, and staged activation on public site pages.
|
Dr. Pierre Ricaud Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Dr. Pierre Ricaud deployed Microsoft 365 as the company Collaboration platform for its France-based professional services operations. The implementation targets a 120-employee organization and positions Microsoft 365 for corporate communications, document management, and team collaboration across core business functions.
The Microsoft 365 deployment leverages cloud-hosted Microsoft 365 services including Exchange Online for email, SharePoint Online for intranet and document repositories, Microsoft Teams for synchronous collaboration, OneDrive for Business for personal file storage, and the Office productivity suite for authoring and review workflows. Configuration emphasis is consistent with Collaboration workflows, including centralized document libraries, team channels for cross-functional project work, and shared calendaring to coordinate marketing, customer service, and back-office activities.
Operational architecture aligns with a tenant-based Microsoft 365 cloud model, with identity and access provisioned through Microsoft cloud identity services to manage user accounts and permissions. Governance and operational controls focus on tenant administration, user provisioning, access control policies, and content governance to support company-wide collaboration. Public indicators on the corporate website confirm Microsoft 365 is in active use, and the relationship is best summarized as Dr. Pierre Ricaud Microsoft 365 Collaboration supporting communications and document management.
|
Dr. Pierre Ricaud eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Personalization and Product Recommendations | eCommerce |
|
2017 | 2017 |
|
Dr. Pierre Ricaud PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2016 | 2016 |
|
Dr. Pierre Ricaud IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
Dr. Pierre Ricaud CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2016 | 2016 |
|
|
|
|
|
Web Application Firewalls (WAF) | CyberSecurity |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Dr. Pierre Ricaud
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Dr. Pierre Ricaud Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Dr. Pierre Ricaud IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Dr. Pierre Ricaud digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Dr. Pierre Ricaud Technographics
Dr. Pierre Ricaud is a Professional Services organization based in France,
with around 120 employees and annual revenues of $15.0 million.
Dr. Pierre Ricaud operates a diverse technology stack with applications such as
Khoros Community, iAdvize Conversational Platform and Microsoft 365,
covering areas like Community Management, Chatbots and Conversational AI and Collaboration.
Dr. Pierre Ricaud has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Khoros, iAdvize and Microsoft.
Dr. Pierre Ricaud recently adopted applications including
Imperva Sonar in 2021, Khoros Community in 2020 and Amazon EC2 in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Dr. Pierre Ricaud’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Dr. Pierre Ricaud’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Dr. Pierre Ricaud technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.