Ho Chi Minh City, x,
Vietnam
DragonLend Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by DragonLend and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 DragonLend employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that DragonLend has purchased the following applications: ActiveChat Platform for Chatbots and Conversational AI in 2020, Google Workspace (Formerly Google G-Suite) for Collaboration in 2019, Twilio Segment for Customer Data Platform in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems DragonLend is running and its propensity to invest more and deepen its relationship with Activechat , Google , Twilio or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing DragonLend revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for DragonLend intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Activechat | Legacy | ActiveChat Platform | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, DragonLend implemented ActiveChat Platform on its public website, Apps Category . The ActiveChat Platform deployment focused on embedding a cloud-hosted web chat widget to handle conversational messaging, automated response flows, lead capture interactions, and routine FAQ automation for customer-facing channels.
Implementation scope was limited to the company website and customer support touchpoints given DragonLend's small operational scale. Configuration emphasized conversational flow design, web widget placement, session routing for live agent handoff, and form-based data capture tied to CRM intake processes. Governance centered on iterative content updates and conversation tuning by operations and customer support teams, with rollout executed as a single-site web integration using the ActiveChat Platform.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Twilio | Legacy | Twilio Segment | Customer Data Platform | CRM | n/a | 2020 | 2020 |
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Sales Automation | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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