San Diego, 92121-2425, CA,
United States
DrJays.com Technographics
DrJays.com Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by DrJays.com and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 DrJays.com employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that DrJays.com has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2009, LiveChat for Chatbots and Conversational AI in 2014, Riskified Chargeback Guarantee for eCommerce Fraud Protection in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems DrJays.com is running and its propensity to invest more and deepen its relationship with Oracle , PayPal , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing DrJays.com revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for DrJays.com intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
DrJays.com Tech Stack and Enterprise Applications
DrJays.com ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2009 | 2009 |
In 2009, DrJays.com implemented Oracle NetSuite ERP in the ERP Financial category to centralize its finance and accounting operations. The deployment targeted foundational ERP Financial capabilities including general ledger, accounts payable, accounts receivable, financial reporting and order to cash accounting workflows to support retail transaction processing.
Oracle NetSuite ERP was configured to standardize the chart of accounts, automate recurring journal entries, and streamline month end close and invoicing processes for a 50 employee retail organization. Operational scope emphasized the finance and accounting functions, with governance oriented around process standardization and role based access controls to enforce financial controls and improve transactional reconciliation between sales activity and inventory valuation workflows.
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2020 | 2020 |
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DrJays.com AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2014 | 2014 |
In 2014, DrJays.com implemented LiveChat, deploying the LiveChat application in the Chatbots and Conversational AI category on its customer-facing ecommerce website. Deployment used an embedded web chat widget and a cloud-hosted agent console, aligning with lightweight JavaScript provisioning and browser-based agent workflows for a small retail operation. The implementation targeted online customer service and sales support, centralizing real-time visitor messaging on product pages and checkout touchpoints.
Functionally, LiveChat provided real-time chat, canned responses, visitor monitoring, conversation transcripts, and routing capabilities to support agent efficiency and consistent customer engagement. Operational governance emphasized agent provisioning, scripted messaging templates, and session handling policies to align chat operations with DrJays.com ecommerce service workflows. The LiveChat application remained deployed sitewide, servicing customer service and ecommerce touchpoints for DrJays.com.
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DrJays.com eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Riskified | Legacy | Riskified Chargeback Guarantee | eCommerce Fraud Protection | eCommerce | n/a | 2016 | 2016 |
In 2016, DrJays.com deployed Riskified Chargeback Guarantee on its website as a focused eCommerce Fraud Protection implementation to protect online order flows. The Riskified Chargeback Guarantee implementation was positioned to support order fraud decisioning and chargeback management for the retailer, aligning the application with checkout risk assessment and post order dispute handling.
The deployment centered on the Riskified Chargeback Guarantee capability set, including automated fraud decisioning, chargeback guarantee coverage, and managed order review workflows common to eCommerce Fraud Protection solutions. Configuration work emphasized rules and risk-policy tuning to match DrJays.com commerce patterns, and site instrumentation to surface order signals for real time decisioning and downstream dispute handling.
Operational ownership for the Riskified Chargeback Guarantee implementation targeted core commerce functions, notably order management, payments operations, and customer support, to coordinate acceptance, review, and chargeback processes. Governance included centralized policy configuration and operational procedures for review escalations, preserving continuity across checkout and post order operations without reference to any specific prior platform.
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eCommerce | eCommerce |
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2013 | 2013 |
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Personalization and Product Recommendations | eCommerce |
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2012 | 2012 |
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DrJays.com CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Analytics, Data Management Platform | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2020 | 2020 |
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DrJays.com IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at DrJays.com
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| President | CXO | Finance | ||||
| CFO & Co-Founder | CXO | Finance | ||||
| COO | CXO | Finance |
Apps Being Evaluated by DrJays.com Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||