AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

DrJays.com Tech Stack and Enterprise Applications

DrJays.com ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle NetSuite ERP ERP Financial ERP n/a 2009 2009
In 2009, DrJays.com implemented Oracle NetSuite ERP in the ERP Financial category to centralize its finance and accounting operations. The deployment targeted foundational ERP Financial capabilities including general ledger, accounts payable, accounts receivable, financial reporting and order to cash accounting workflows to support retail transaction processing. Oracle NetSuite ERP was configured to standardize the chart of accounts, automate recurring journal entries, and streamline month end close and invoicing processes for a 50 employee retail organization. Operational scope emphasized the finance and accounting functions, with governance oriented around process standardization and role based access controls to enforce financial controls and improve transactional reconciliation between sales activity and inventory valuation workflows.
Payment Processing ERP 2020 2020
Payment Processing ERP 2020 2020
DrJays.com AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LiveChat, Inc. Legacy LiveChat Chatbots and Conversational AI AI-Powered Application n/a 2014 2014
In 2014, DrJays.com implemented LiveChat, deploying the LiveChat application in the Chatbots and Conversational AI category on its customer-facing ecommerce website. Deployment used an embedded web chat widget and a cloud-hosted agent console, aligning with lightweight JavaScript provisioning and browser-based agent workflows for a small retail operation. The implementation targeted online customer service and sales support, centralizing real-time visitor messaging on product pages and checkout touchpoints. Functionally, LiveChat provided real-time chat, canned responses, visitor monitoring, conversation transcripts, and routing capabilities to support agent efficiency and consistent customer engagement. Operational governance emphasized agent provisioning, scripted messaging templates, and session handling policies to align chat operations with DrJays.com ecommerce service workflows. The LiveChat application remained deployed sitewide, servicing customer service and ecommerce touchpoints for DrJays.com.
DrJays.com eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Riskified Legacy Riskified Chargeback Guarantee eCommerce Fraud Protection eCommerce n/a 2016 2016
In 2016, DrJays.com deployed Riskified Chargeback Guarantee on its website as a focused eCommerce Fraud Protection implementation to protect online order flows. The Riskified Chargeback Guarantee implementation was positioned to support order fraud decisioning and chargeback management for the retailer, aligning the application with checkout risk assessment and post order dispute handling. The deployment centered on the Riskified Chargeback Guarantee capability set, including automated fraud decisioning, chargeback guarantee coverage, and managed order review workflows common to eCommerce Fraud Protection solutions. Configuration work emphasized rules and risk-policy tuning to match DrJays.com commerce patterns, and site instrumentation to surface order signals for real time decisioning and downstream dispute handling. Operational ownership for the Riskified Chargeback Guarantee implementation targeted core commerce functions, notably order management, payments operations, and customer support, to coordinate acceptance, review, and chargeback processes. Governance included centralized policy configuration and operational procedures for review escalations, preserving continuity across checkout and post order operations without reference to any specific prior platform.
eCommerce eCommerce 2013 2013
Personalization and Product Recommendations eCommerce 2012 2012
DrJays.com CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Advertising Platform CRM 2013 2013
Digital Advertising Platform CRM 2013 2013
Marketing Analytics CRM 2011 2011
Marketing Analytics, Data Management Platform CRM 2022 2022
Marketing Automation CRM 2020 2020
DrJays.com IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2012 2012
Application Hosting and Computing Services IaaS 2016 2016
Content Delivery Network IaaS 2012 2012
Content Delivery Network IaaS 2014 2014
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at DrJays.com

First Name Last Name Title Function Department Email Phone
President CXO Finance
CFO & Co-Founder CXO Finance
COO CXO Finance

Apps Being Evaluated by DrJays.com Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from DrJays.com IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the DrJays.com digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD DrJays.com Technographics
DrJays.com is a Retail organization based in United States, with around 50 employees and annual revenues of $5.0 million.
DrJays.com operates a diverse technology stack with applications such as Oracle NetSuite ERP, LiveChat and Riskified Chargeback Guarantee, covering areas like ERP Financial, Chatbots and Conversational AI and eCommerce Fraud Protection.
DrJays.com has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, LiveChat, Inc. and Riskified.
DrJays.com recently adopted applications including Teads Platform in 2022, PayPal Enterprise in 2020 and Amazon Pay in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of DrJays.com’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates DrJays.com’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete DrJays.com technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.