DS Smith
Level 3, 1 Paddington Sq,
London, W2 1DL,
United Kingdom
London, W2 1DL,
United Kingdom
44 20 7756-1800
Manufacturing
DS Smith Technographics
DS Smith Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by DS Smith and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30168 DS Smith employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that DS Smith has purchased the following applications: SAP Financial Supply Chain Management (SAP FSCM) for AR Automation in 2011, Workday Benefits for Benefits Administration in 2023, SAP S/4 HANA Credit Management (FIN-FSCM-CR) for Credit Union Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems DS Smith is running and its propensity to invest more and deepen its relationship with SAP , Oracle , Epicor or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing DS Smith revenues, which have grown to $10.86 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for DS Smith intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
DS Smith Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Financial Supply Chain Management (SAP FSCM) | AR Automation | ERP Financial Management | n/a | 2011 | 2012 |
In 2011, DS Smith implemented SAP Financial Supply Chain Management SAP FSCM to support accounts receivable automation under the AR Automation category. The deployment focused on enterprise credit control and the operational management of month end close activities for the Industrial Division, establishing SAP Financial Supply Chain Management SAP FSCM as the system of record for credit workflows and transactional AR processing.
Configuration centered on credit control capabilities within SAP FSCM, aligned with the finance team responsibilities for overall transactional processing, credit control and preparation of annual budgets and rolling forecasts. The implementation supported generation of the monthly management pack, including narrative reporting, CAPEX reporting and KPI reporting, and was coordinated with commercial activities such as post cost calculation and margin review under the Commercial Excellence programme.
The SAP Financial Supply Chain Management SAP FSCM instance was integrated into the broader SAP landscape, with explicit operational ties to SAP FI, CO and MM and with the SAP Planned Maintenance PM implementation fully integrated to FI, CO and MM. Operational scope covered finance transactional processing and credit control across the Industrial Division and included streamlining of SAP processes for SCA UK plants and handling of completion accounts following the acquisition of SCA Packaging by DS Smith.
Governance and process transformation accompanied the technical deployment, led by regional SAP key users for FI, CO and MM and supported by a Lean in the Office programme focused on reengineering commercial processes. The rollout included management of fiscal responsibilities such as VAT returns, intrastats, ECSL, PSA returns and P11D filings, and established controls for internal and external audit relationships and ad hoc management reporting.
Project experience recorded in 2011 includes management of transition back to local transactional processing and the implementation of SAP FSCM credit control as part of broader commercial and finance process initiatives. The SAP Financial Supply Chain Management SAP FSCM implementation was positioned to centralize credit control operations within DS Smiths existing SAP governance and finance operating model.
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ERP Financial | ERP Financial Management |
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2012 | 2012 |
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ERP Financial | ERP Financial Management |
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2016 | 2016 |
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ERP Financial | ERP Financial Management |
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2018 | 2018 |
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ERP Financial | ERP Financial Management |
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2018 | 2019 |
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ERP Financial | ERP Financial Management |
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2017 | 2017 |
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Expense Management | ERP Financial Management |
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2013 | 2013 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Benefits | Benefits Administration | HCM | n/a | 2023 | 2023 |
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Compensation Management | HCM |
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2023 | 2023 |
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Core HR | HCM |
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2017 | 2017 |
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Employee Recognition and Rewards Management | HCM |
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2021 | 2021 |
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Payroll | HCM |
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2023 | 2023 |
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Recruiting, Applicant Tracking System | HCM |
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2023 | 2023 |
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Succession and Leadership Planning | HCM |
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2015 | 2015 |
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Time and Attendance | HCM |
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2023 | 2023 |
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Workforce Analytics | HCM |
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2015 | 2015 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA Credit Management (FIN-FSCM-CR) | Credit Union Management | ERP Services and Operations | n/a | 2018 | 2019 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Intelligent Document Processing | Content Management |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Account Based Marketing | CRM |
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2020 | 2020 |
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CRM | CRM |
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2016 | 2016 |
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CRM | CRM |
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2019 | 2019 |
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Customer Engagement | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics, Lead Generation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2022 | 2022 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2012 | 2012 |
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Financial Consolidation and Close | EPM |
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2012 | 2012 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Application Performance Management | ITSM |
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2017 | 2017 |
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IT Service Management | ITSM |
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2017 | 2017 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2017 | 2017 |
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Supplier Relationship Management | Procurement |
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2013 | 2013 |
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Supplier Relationship Management | Procurement |
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2017 | 2017 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2013 | 2013 |
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Treasury Management | TRM |
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2014 | 2014 |
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Treasury Management | TRM |
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2014 | 2014 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2014 | 2014 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at DS Smith
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by DS Smith Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD DS Smith Technographics
DS Smith is a Manufacturing organization based in United Kingdom,
with around 30168 employees and annual revenues of $10.86 billion.
DS Smith operates a diverse technology stack with applications such as
SAP Financial Supply Chain Management (SAP FSCM), Workday Benefits and SAP S/4 HANA Credit Management (FIN-FSCM-CR),
covering areas like AR Automation, Benefits Administration and Credit Union Management.
DS Smith has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and Workday.
DS Smith recently adopted applications including
Workday Benefits in 2023, Workday Compensation in 2023 and Workday Payroll in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of DS Smith’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates DS Smith’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete DS Smith technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.