AI Buyer Insights:

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

DTP Sales and Service Tech Stack and Enterprise Applications

DTP Sales and Service AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zoho Corp. Legacy Zoho SalesIQ Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020, DTP Sales and Service implemented Zoho SalesIQ on their website. The deployment uses Zoho SalesIQ in the Chatbots and Conversational AI category to deliver website-embedded conversational engagement for the companys sales and service functions. Zoho SalesIQ was configured as an embedded chat widget providing live chat, bot-based automated responses, visitor tracking, lead capture workflows, and session transcripts for sales and service follow up. Configuration included proactive chat triggers and routing rules to direct inbound chats to available sales or service staff during published business hours. Operational scope is limited to the customer-facing website and supports sales and service workflows across the United States, administered by internal staff who manage chat scripts, bot flows, and user permissions. The implementation aligns with the scale of a 20 employee professional services firm, focusing on web touchpoints and lead qualification using Zoho SalesIQ.
DTP Sales and Service Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2020 2020
In 2020, DTP Sales and Service implemented Microsoft 365 to provide Collaboration capabilities across the firm. The Microsoft 365 deployment was provisioned as a cloud tenant sized for a 20 person professional services organization, with standard Microsoft 365 components such as Exchange Online for email, Microsoft Teams for synchronous communication, SharePoint and OneDrive for document storage and collaboration, and the Office productivity suite for client deliverables. Microsoft 365 is surfaced on the company website in ways that expose collaboration assets and contact workflows to external users while supporting internal team coordination, reflecting a Company Microsoft 365 Collaboration relationship that spans email, document management, and communications business functions. Operational scope centers on core business units within the U.S. entity, with tenant administration focused on user provisioning, identity and access controls, and basic governance for file sharing and collaboration policies to align security and productivity for a small professional services firm.
DTP Sales and Service CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle NetSuite CRM CRM CRM n/a 2014 2014
In 2014 DTP Sales and Service implemented Oracle NetSuite CRM to centralize customer management and to support core CRM functions for its sales and service operations. The deployment used Oracle NetSuite CRM as a cloud SaaS application, provisioned across the small professional services organization and configured to maintain a single customer master and activity history for account and contact records. Configuration emphasized core CRM modules including contact and account management, opportunity pipeline management, case and service ticket tracking, activity logging, and out-of-the-box reporting and dashboards. Implementation work focused on role-based access for sales and service teams, lightweight workflow automation for lead-to-contract and service escalation processes, and record stewardship policies to govern data quality and approval steps.
Customer Experience CRM 2013 2013
Marketing Analytics CRM 2020 2020
DTP Sales and Service ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2015 2015
DTP Sales and Service IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2019 2019

IT Decision Makers and Key Stakeholders at DTP Sales and Service

First Name Last Name Title Function Department Email Phone
Solutions Specialist Manager IT
Territory Manager Manager Operations
Director Director Finance

Apps Being Evaluated by DTP Sales and Service Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from DTP Sales and Service IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the DTP Sales and Service digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD DTP Sales and Service Technographics
DTP Sales and Service is a Professional Services organization based in United States, with around 20 employees and annual revenues of $2.0 million.
DTP Sales and Service operates a diverse technology stack with applications such as Zoho SalesIQ, Microsoft 365 and Oracle NetSuite CRM, covering areas like Chatbots and Conversational AI, Collaboration and CRM.
DTP Sales and Service has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Zoho Corp., Microsoft and Oracle.
DTP Sales and Service recently adopted applications including Google Cloud Platform (GCP) in 2021, Amazon EC2 in 2021 and Zoho SalesIQ in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of DTP Sales and Service’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates DTP Sales and Service’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete DTP Sales and Service technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.