Duarte, Inc. Technographics
Duarte, Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Duarte, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Duarte, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Duarte, Inc. has purchased the following applications: Greenhouse ATS for Applicant Tracking System in 2018, Oracle Netsuite OpenAir for Professional Services Automation in 2013, Drift AI Chatbot for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Duarte, Inc. is running and its propensity to invest more and deepen its relationship with Greenhouse , Docebo , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Duarte, Inc. revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Duarte, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Duarte, Inc. Tech Stack and Enterprise Applications
Duarte, Inc. HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Greenhouse | Legacy | Greenhouse ATS | Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018, Duarte, Inc. deployed Greenhouse ATS as their Applicant Tracking System. The Greenhouse ATS is implemented on Duarte's public careers pages to capture inbound applicants and to standardize hiring workflows across the organization. The deployment covers recruiting and talent acquisition functions within Duarte's HR team and hiring managers in creative and client services.
Implementation of Greenhouse ATS included standard Applicant Tracking System capabilities such as job requisition posting, multi-stage candidate pipelines, interview scheduling and structured scorecards, and offer tracking. Duarte configured Greenhouse ATS to enforce pipelines for specific roles and to automate candidate status notifications, aligning hiring stages with internal approval gates. The Greenhouse ATS configuration emphasizes configurable workflows, centralized candidate records, and searchable applicant data.
The solution is embedded on Duarte's website to surface open roles and capture application data directly into Greenhouse ATS, reducing manual intake. Operational governance centered on centralized recruiter ownership and defined hiring manager permissions inside Greenhouse ATS, with HR responsible for scorecard standardization and pipeline hygiene. The deployment focused on application-level governance and career site integration to centralize candidate intake and routing.
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Learning and Development | HCM |
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2023 | 2023 |
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Duarte, Inc. ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Netsuite OpenAir | Professional Services Automation | ERP Services and Operations | n/a | 2013 | 2013 |
In 2013 Duarte, Inc. implemented Oracle Netsuite OpenAir as its Professional Services Automation platform to centralize project delivery, resource scheduling, and time and expense tracking for its services organization. The deployment positioned Oracle Netsuite OpenAir to serve project managers, account teams, and finance staff within Duarte, Inc., aligning project accounting and billing workflows with a single PSA application.
The implementation focused on core Professional Services Automation capabilities, including project planning and milestone management, resource allocation and utilization planning, time and expense capture, billing and contract accounting, and role based reporting and dashboards. Configuration emphasized task level timesheets, configurable billing rules, project cost tracking, and administrative controls to enforce consistent project templates and rate structures using Oracle Netsuite OpenAir.
Operational scope covered Duarte, Inc. professional services and client delivery functions, with governance centered on standardized timesheet submission cycles, approval workflows for project changes, and centralized project portfolio visibility. Rollout and process changes concentrated on establishing project management discipline, formalizing resource assignment procedures, and creating a single source of record for project financials within the Oracle Netsuite OpenAir Professional Services Automation environment.
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Duarte, Inc. AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Duarte, Inc. deployed Drift AI Chatbot on its public website. The deployment places Drift AI Chatbot into the Chatbots and Conversational AI category for a 150 employee media firm, establishing a customer facing conversational layer on www.duarte.com.
The implementation emphasizes conversational playbooks, automated lead capture, intent detection using natural language understanding, guided workflows, and configured human handoff for complex inquiries. Drift AI Chatbot was configured to qualify inbound visitors, capture contextual conversation data for follow up, and surface relevant content during sessions, aligning with standard Chatbots and Conversational AI functional patterns.
Integration is implemented directly on the corporate website to enable real time chat and conversational forms, with operational scope focused on marketing led engagement and handoff into sales and customer success processes. Governance covers conversation script control, escalation rules, and cadence for updating bot responses and playbooks to keep content aligned with marketing and demand generation workflows.
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Duarte, Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Duarte, Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2024 | 2024 |
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CRM | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Duarte, Inc. ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Duarte, Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Duarte, Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| President | CXO | Finance | ||||
| Vice President of Strategic Accounts | VP | Sales | ||||
| Vice President Operations | VP | Operations |
Apps Being Evaluated by Duarte, Inc. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||