
Dubai, x,
United Arab Emirates
Dubai Municipality Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Dubai Municipality and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 11000 Dubai Municipality employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Dubai Municipality has purchased the following applications: Xylem Sensus Analytics for Analytics and BI in 2016, DigitalOcean Droplets for Application Hosting and Computing Services in 2021, AppDynamics APM for Application Performance Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Dubai Municipality is running and its propensity to invest more and deepen its relationship with Xylem , DigitalOcean , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Dubai Municipality revenues, which have grown to $16.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dubai Municipality intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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Analytics and BI
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
Xylem | Legacy | Xylem Sensus Analytics | Analytics and BI | Analytics and BI | n/a | 2016 | 2016 |
|
|
|
Process Mining | Analytics and BI |
|
2018 | 2018 |
IaaS
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
DigitalOcean | Legacy | DigitalOcean Droplets | Application Hosting and Computing Services | IaaS | n/a | 2021 | 2021 |
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
ITSM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
AppDynamics | Legacy | AppDynamics APM | Application Performance Management | ITSM | n/a | 2021 | 2021 |
CRM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Call Center | CRM |
|
2016 | 2016 |
|
|
|
Call Center | CRM |
|
2010 | 2010 |
|
|
|
Citizen Engagement | CRM |
|
2010 | 2010 |
|
|
|
CRM | CRM |
|
2020 | 2020 |
|
|
|
Customer Engagement | CRM |
|
2016 | 2016 |
|
|
|
Interactive Voice Response (IVR) | CRM |
|
2010 | 2010 |
AI-Powered Application
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2016 | 2016 |
|
|
|
Natural Language Processing | AI-Powered Application |
|
2021 | 2021 |
ERP Services and Operations
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Enterprise Asset Management | ERP Services and Operations |
|
2014 | 2014 |
First Name | Last Name | Title | Function | Department | Phone | |
---|---|---|---|---|---|---|
Director of Customer Happiness | Director | Customer Service | ||||
Head Of Customer Happiness Center | Director | Customer Service | ||||
Head of Digital Transformation & Innovation Unit | Director | IT | ||||
General Director Customer Happiness | Director | Customer Service |
Date | Company | Status | Vendor | Product | Category | Market |
---|---|---|---|---|---|---|
No data found |