Dublin, D02 RX86,
Ireland
Dunnes Stores Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Dunnes Stores and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 18017 Dunnes Stores employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Dunnes Stores has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2022, Oracle E-Business Suite HRMS for Core HR in 2022, Oracle Retail Price Management for Retail Management in 2010 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Dunnes Stores is running and its propensity to invest more and deepen its relationship with Oracle , Amazon Web Services (AWS) , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Dunnes Stores revenues, which have grown to $4.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dunnes Stores intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP Financial Management | n/a | 2022 | 2022 |
In 2022, Dunnes Stores implemented Oracle E-Business Suite. The Senior Analyst role sits in the Corporate Systems Team reporting to the Corporate Systems Team Lead and is embedded within the Business Systems IT Team, focused on delivering ERP Financial capabilities across the retail corporate estate.
The implementation workstream emphasized Oracle financials and HRMS functionality, with explicit development and support responsibilities for Oracle PL/SQL procedures, Oracle Forms, and Oracle BI Publisher reports and utilities. Key program activities included participation in an R12 upgrade and new Payroll and Financials installations, and use of Oracle JDeveloper and Oracle APEX for custom extensions and integrations.
Operational responsibilities centered on developing reports and integration solutions for Oracle Financial and HRMS applications, converting business requirements into detailed functional specifications, and liaising with Oracle Applications counterparts and Oracle technical support through logged SRs. The implementation impacted Finance and HR business functions and was governed from the corporate Business Systems IT Team rather than a single site or region.
Governance and delivery followed a hybrid model, combining close collaboration with Business Analysts, use of project and process tools such as MS Projects and Visio, and shared team ownership of project commitments. The role required flexibility for out of hours work and emphasized cross-team coordination to support ongoing Oracle E-Business Suite operations.
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite HRMS | Core HR | HCM | n/a | 2022 | 2022 |
In 2022 Dunnes Stores implemented Oracle E-Business Suite HRMS to centralize Core HR capabilities for HR and payroll functions. The deployment emphasizes Core HR configuration for employee records, payroll processing, and HR reporting within the Corporate Systems and Business Systems IT Team context.
The implementation workstreams included development and support of PL/SQL procedures and Oracle Forms, production of Oracle BI Publisher reports, and use of Oracle JDeveloper and Oracle APEX for custom interfaces and utilities. The program also referenced participation in an R12 upgrade and new Payroll and Financials installations, indicating concurrent technical and functional configuration activities in Oracle E-Business Suite HRMS.
Integrations focused on Oracle Financial and HRMS application interfaces and reporting pipelines, with the Senior Analyst role responsible for developing reports and integration solutions. Operational collaboration spans Oracle Applications counterparts across different teams and engagement with Oracle technical support for service requests, with development tools such as TOAD and Oracle SQL Developer cited for build and troubleshooting tasks.
Governance and delivery were structured as a hybrid model where the Senior Analyst reports to the Corporate Systems Team Lead and works closely with Business Analysts to convert business requirements into detailed functional specifications. The implementation required cross-team coordination, support for team project commitments, and use of project management and process documentation tools such as MS Projects and Visio, along with flexibility to work outside regular hours when required.
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Payroll | HCM |
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2013 | 2013 |
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Payroll | HCM |
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2022 | 2022 |
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Time and Attendance | HCM |
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2013 | 2013 |
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Workforce Management | HCM |
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2013 | 2013 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Retail Price Management | Retail Management | ERP Services and Operations | n/a | 2010 | 2011 |
In 2010, Dunnes Stores implemented Oracle Retail Price Management. The deployment used Oracle Retail Price Management for Retail Management to centralize pricing and promotion orchestration across merchandising, store operations, and online channels.
Configuration concentrated on canonical price book management, scheduled price change orchestration, rule based price validation, and multi step approval workflows typical of retail price management. Implementation work included mapping product hierarchies, customer segment price lists, and time bound promotion windows into RPM staging and release processes.
The Oracle Retail Price Management deployment was connected to Dunnes Stores Oracle eBusiness Financials and HRMS and to the Oracle Retail suite including RMS and ReIM, enabling price updates to feed merchandising catalogs and financial ledgers. Integrations extended to store systems and point of sale for distributed price deployment and to inventory and assortment feeds for pre release validation.
Governance and process changes established centralized pricing ownership within merchandising, formalized approval gates and audit trail capture, and scheduled releases to stores and online channels to standardize pricing operations. Rollout priorities emphasized operationalizing price governance and coordinating cross functional workflows between merchandising, store operations, and finance.
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Retail Management | ERP Services and Operations |
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2010 | 2011 |
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Retail Management | ERP Services and Operations |
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2022 | 2022 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2015 | 2015 |
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Analytics and BI | Analytics and BI |
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2022 | 2022 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2017 | 2017 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2013 | 2013 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Inventory Management | SCM |
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2010 | 2011 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Support | CRM |
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2018 | 2018 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2022 | 2022 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Database Management, Open-Source Database | IaaS |
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2022 | 2022 |
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