DuPage County
421 N County Farm Rd,
Wheaton, 60187, IL,
United States
Wheaton, 60187, IL,
United States
1 630-407-6500
Government
DuPage County Technographics
DuPage County Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by DuPage County and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2561 DuPage County employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that DuPage County has purchased the following applications: MHC AP Invoice Automation for AP Automation in 2017, KnowBe4 HRM+ for Learning and Development in 2023, Discover Platform for Digital Banking in 2026 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems DuPage County is running and its propensity to invest more and deepen its relationship with MHC Automation , Infor , Paymentus or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing DuPage County revenues, which have grown to $448.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for DuPage County intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
DuPage County Tech Stack and Enterprise Applications
DuPage County ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MHC Automation | Legacy | MHC AP Invoice Automation | AP Automation | ERP | n/a | 2017 | 2017 |
In 2017, DuPage County implemented MHC AP Invoice Automation, an AP Automation solution for Accounts Payable processing. The deployment centered on document capture and workflow routing to support incoming invoices, expense reports, and other approval-driven documents, integrating the application name MHC AP Invoice Automation with existing imaging capabilities.
The implementation configured workflow routing as the primary functional module, enabling scanned documents to be routed through unlimited workflow routes with an unlimited number of assigned approvers. Approvers receive notification messages with a link to the document, a comprehensive audit trail records each action, and the workflow supports proxy and substitute approver functionality to maintain processing continuity.
Integration architecture included full integration with the base MHC Image Express product and automated creation of image copies and indexes produced by MHC Document Express into MHC Image Express. The AP Invoice Automation extension packages Lawson-sourced GL account distributions and submits them into the AP520 input process automatically, while PO invoice data processed via OCR is packaged and sent into the MA540 process, the AP520 and MA540 integration option was quoted at $39,000 and a Load Copies interface for AP check copies and 1099s is included.
Operational coverage targeted the Accounts Payable function, encompassing invoice approvals, AP check handling, and related document types such as nonnegotiable AP check copies and 1099s. Governance features emphasized workflow-driven approval routing, audit trail retention, and notification-based approver workflows, with the OCR component required when optical character recognition is part of the document intake flow.
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ERP Financial | ERP |
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2012 | 2013 |
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Payment Processing | ERP |
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2018 | 2018 |
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Payment Processing | ERP |
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2022 | 2022 |
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DuPage County HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| KnowBe4 | Legacy | KnowBe4 HRM+ | Learning and Development | HCM | n/a | 2023 | 2023 |
In 2023, Dupage County deployed KnowBe4 HRM+ on its public website to centralize employee training access. KnowBe4 HRM+ is implemented as a Learning and Development application to deliver and manage mandatory training, user enrollment, and learner tracking for county staff. The implementation surfaces training content through the county website, providing a web based entry point for employees and contractors.
The deployment architecture is web based with the application surfaced via the county website and administrative access provided through the KnowBe4 HRM+ management console. Functional capabilities in use align with typical Learning and Development modules, including course catalog management, assignment workflows, reporting and compliance tracking, and learner progress monitoring. Governance and operational ownership are exercised by county HR and training administrators who control user provisioning, training assignments, and ongoing training governance within KnowBe4 HRM+.
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Time Clock (Hardware) | HCM |
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2024 | 2024 |
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Workforce Management | HCM |
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2016 | 2016 |
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DuPage County ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Discover Financial Services | Legacy | Discover Platform | Digital Banking | ERP Services and Operations | n/a | 2026 | 2026 |
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Government ERP | ERP Services and Operations |
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2026 | 2026 |
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DuPage County Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2025 | 2025 |
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DuPage County Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2022 | 2022 |
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Content Management | Content Management |
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2024 | 2024 |
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Digital Signing | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2011 | 2011 |
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Web Content Management | Content Management |
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2022 | 2022 |
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Web Content Management | Content Management |
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2022 | 2022 |
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Web Content Management | Content Management |
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2023 | 2023 |
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DuPage County CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Citizen Engagement | CRM |
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2016 | 2016 |
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Citizen Engagement | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2023 | 2023 |
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Tag Management | CRM |
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2022 | 2022 |
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DuPage County PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Geographic Information System | PLM and Engineering |
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2014 | 2014 |
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Geographic Information System | PLM and Engineering |
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2022 | 2022 |
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DuPage County PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2025 | 2025 |
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DuPage County IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Domain Name System (DNS) | IaaS |
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2022 | 2022 |
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Network Management and Monitoring | IaaS |
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2023 | 2023 |
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DuPage County CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at DuPage County
| First Name | Last Name | Title | Function | Department | Phone | |
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IT Manager | Manager | IT | |
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Payroll & Benefits Specialist | Manager | HR | |
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CIO | CXO | Finance | |
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Director HR | Director | HR | |
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Director of Operations | Director | Finance | |
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CFO | CXO | Finance | |
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Apps Being Evaluated by DuPage County Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from DuPage County IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the DuPage County digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD DuPage County Technographics
DuPage County is a Government organization based in United States,
with around 2561 employees and annual revenues of $448.0 million.
DuPage County operates a diverse technology stack with applications such as
MHC AP Invoice Automation, KnowBe4 HRM+ and Discover Platform,
covering areas like AP Automation, Learning and Development and Digital Banking.
DuPage County has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as MHC Automation, KnowBe4 and Discover Financial Services.
DuPage County recently adopted applications including
Formstack Forms in 2021, Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) in 2020 and Adobe Experience Cloud in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of DuPage County’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates DuPage County’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete DuPage County technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.