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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Durham College Of Applied Arts And Technology Data, Technology Stack, and Enterprise Applications
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
D2L Legacy D2L Brightspace LMS Learning and Development HCM n/a 2018 2018
Talent Sourcing HCM 2022 2022
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LiveHelpNow Legacy LiveHelpNow Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LiveHelpNow Legacy LiveHelpNow Help Desk Customer Support CRM n/a 2016 2016
In 2016, Durham College Of Applied Arts And Technology implemented LiveHelpNow Help Desk to support higher education student support and centralized help desk ticketing. The LiveHelpNow Help Desk deployment served Durham College as a Customer Support application to manage inquiries and improve service across student services and campus help desk teams. Implementation focused on standard Customer Support capabilities including ticketing intake, live chat engagement, knowledge base management, automated routing and escalation workflows, and operational reporting for service queues. Configuration emphasized centralized ticket intake and standardized escalation to align campus support workflows and instrument query triage for IT and student services, and governance centered on role based support queues and process changes to consolidate inquiry handling within the LiveHelpNow Help Desk platform.
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cloud Storage IaaS 2018 2018
Content Delivery Network IaaS 2017 2017
IT Decision Makers and Key Stakeholders at Durham College Of Applied Arts And Technology
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Durham College Of Applied Arts And Technology Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Durham College Of Applied Arts And Technology Technographics

Durham College Of Applied Arts And Technology is a Education organization based in Canada, with around 2600 employees and annual revenues of $273.0 million.

Durham College Of Applied Arts And Technology operates a diverse technology stack with applications such as D2L Brightspace LMS, LiveHelpNow Live Chat and LiveHelpNow Help Desk, covering areas like Learning and Development, Chatbots and Conversational AI and Customer Support.

Durham College Of Applied Arts And Technology has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as D2L and LiveHelpNow.

Durham College Of Applied Arts And Technology recently adopted applications including Symplicity CSM in 2022, LiveHelpNow Live Chat in 2021 and D2L Brightspace LMS in 2018, highlighting its ongoing modernization strategy.

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Our research team continuously updates Durham College Of Applied Arts And Technology’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Durham College Of Applied Arts And Technology technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.