Du Serve Facilities Management LLC
Office No. 211-212, 2nd Floor, HQ Building, Dubai South Business Park,,
Dubai, x,
United Arab Emirates
Dubai, x,
United Arab Emirates
971 4 814-1200
Professional Services
Du Serve Facilities Management LLC Technographics
Du Serve Facilities Management LLC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Du Serve Facilities Management LLC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 Du Serve Facilities Management LLC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Du Serve Facilities Management LLC has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2015, IBM Maximo for Enterprise Asset Management in 2012, Concrete CMS for Web Content Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Du Serve Facilities Management LLC is running and its propensity to invest more and deepen its relationship with Oracle , IBM , Concrete CMS or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Du Serve Facilities Management LLC revenues, which have grown to $180.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Du Serve Facilities Management LLC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Du Serve Facilities Management LLC Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP Financial Management | n/a | 2015 | 2016 |
In 2015, Du Serve Facilities Management LLC implemented Oracle E-Business Suite to support core procurement and financial operations, deploying an ERP Financial solution. The deployment focused on transactional procurement workflows, ensuring Purchase Requisitions and RFIs were processed within the Oracle E-Business Suite environment and governed by corporate policy.
The implementation configured Oracle R12 procurement modules to manage purchase requisitions, requisition approvals, and RFI handling, with transaction validation rules mapped to the company Procurement Policy. Approval routing and SLA-driven workflow automation were instrumented to enforce timely processing and to provide audit trails consistent with ERP Financial controls.
Integration work connected Maximo to Oracle R12 so that Purchase Requisitions and RFIs initiated in Maximo reconciled to Oracle E-Business Suite, enabling a single source of record for procurement transactions. Operational scope centered on the procurement team executing day to day functions and on end user SLA compliance, impacting procurement, accounts payable, and operations functions.
Governance emphasized policy enforcement and workflow change control, with configured approval matrices, audit logging, and user training to align operational behavior to the Procurement Policy and agreed SLAs. The Oracle E-Business Suite implementation standardized procurement processing within the ERP Financial landscape while maintaining an integrated handoff from asset and maintenance requests managed in Maximo.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Maximo | Enterprise Asset Management | ERP Services and Operations | n/a | 2012 | 2012 |
In 2012, Du Serve Facilities Management LLC deployed IBM Maximo as its Enterprise Asset Management application. The deployment targeted facilities and MEP operations across Dubai and the United Arab Emirates residential portfolio, covering pump rooms, sewage lifting stations, park areas, street lighting and feeder pillars within community and residence buildings.
The implementation configured core work management and preventive maintenance modules to schedule and execute planned preventive maintenance for pump rooms and building HVAC assets including FCUs, AHUs and FAHUs, and to record thermographic and earthing test results. Configuration included an asset register and inspection workflows, service request and snag management for daily snag reporting and closeout, and material estimation capabilities to support quotations and BOQ preparation for variable jobs in Master Community and Pulse residence building. IBM Maximo was used alongside CAFM to document PPM reports and site activity updates.
Operational governance emphasized daily coordination between MEP supervisors, Assistant Managers and Facilities Engineers for site activities and PPM report submission, and walkaround inspection processes to generate snag lists and proposals. The implementation supported both reactive maintenance and scheduled workflows, with field personnel executing and updating tasks in the system to close out snags and record maintenance interventions. Role based work assignment and inspection records in IBM Maximo established a centralized operational record for facilities maintenance and engineering functions.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Concrete CMS | Legacy | Concrete CMS | Web Content Management | Content Management | n/a | 2018 | 2018 |
In 2018, Du Serve Facilities Management LLC deployed Concrete CMS to manage its public website. The Concrete CMS implementation functions as the organization’s primary Web Content Management platform, supporting corporate site publishing and content operations for the UAE professional services firm.
The deployment leverages Concrete CMS core capabilities including template-driven page building, WYSIWYG content authoring, media library management, and role based editorial permissions, enabling marketing and corporate communications teams to create, update, and publish site content. The implementation uses Concrete CMS theme and block architecture to provide reusable design components and content modularity, and it implements standard Web Content Management workflows such as staged editing and publishing under defined editorial controls.
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2016 | 2016 |
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Procurement | Procurement |
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2016 | 2016 |
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Supplier Relationship Management | Procurement |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Du Serve Facilities Management LLC
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Du Serve Facilities Management LLC Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Du Serve Facilities Management LLC IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Du Serve Facilities Management LLC digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Du Serve Facilities Management LLC Technographics
Du Serve Facilities Management LLC is a Professional Services organization based in United Arab Emirates,
with around 1500 employees and annual revenues of $180.0 million.
Du Serve Facilities Management LLC operates a diverse technology stack with applications such as
Oracle E-Business Suite, IBM Maximo and Concrete CMS,
covering areas like ERP Financial, Enterprise Asset Management and Web Content Management.
Du Serve Facilities Management LLC has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, IBM and Concrete CMS.
Du Serve Facilities Management LLC recently adopted applications including
Concrete CMS in 2018, OVHcloud in 2018 and SAP Ariba in 2016,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Du Serve Facilities Management LLC’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Du Serve Facilities Management LLC’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Du Serve Facilities Management LLC technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.