Bristol, BS1 4AA,
United Kingdom
DWCC Technographics
DWCC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by DWCC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40 DWCC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that DWCC has purchased the following applications: Oracle NetSuite CRM for CRM in 2014, Host Europe for Application Hosting and Computing Services in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems DWCC is running and its propensity to invest more and deepen its relationship with Oracle , Host Europe or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing DWCC revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for DWCC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
DWCC Tech Stack and Enterprise Applications
DWCC CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite CRM | CRM | CRM | n/a | 2014 | 2014 |
In 2014, DWCC implemented Oracle NetSuite CRM to centralize customer and sales operations. The deployment established a CRM foundation for the UK-based manufacturing company, aligning core front office workflows around a single customer record.
The Oracle NetSuite CRM configuration emphasized contact and account management, opportunity and pipeline tracking, lead capture, activity logging, and standard sales reporting and dashboards. Configuration focused on structured sales stages, activity-based workflows, and email synchronization to enforce follow up and record communications for a 40-person organization. The implementation used built-in CRM functionality to instrument sales pipeline management and routine customer service case tracking.
Operational coverage concentrated on DWCC's sales and customer service teams within the United Kingdom, consolidating customer data and supporting the sales process from lead through opportunity management. Governance centered on centralized record ownership and process rules for lead qualification and pipeline hygiene to improve data consistency. Oracle NetSuite CRM served as the primary application for sales and service business functions at DWCC.
|
DWCC IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Host Europe | Legacy | Host Europe | Application Hosting and Computing Services | IaaS | n/a | 2016 | 2016 |
In 2016, DWCC implemented Host Europe as its Application Hosting and Computing Services provider for its corporate website. Host Europe delivers the hosting and compute layer for the DWCC website, providing web server provisioning, DNS and domain management, and standard application hosting capabilities consistent with Application Hosting and Computing Services. The deployment supports the company's external facing site and product information pages used by sales and marketing.
Operational ownership is centralized within DWCC's small IT function, with Host Europe responsible for server provisioning, software stack provisioning and basic patch management as part of the hosting arrangement. The implementation impacts customer facing digital channels and marketing operations, and it aligns with typical hosting governance including account access controls, billing and domain administration for a United Kingdom based manufacturer with 40 employees.
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IT Decision Makers and Key Stakeholders at DWCC
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Managing Director | Director | Finance | ||||
| Commercial Director | Director | Finance | ||||
| Commercial Director | Director | Finance |
Apps Being Evaluated by DWCC Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||