Burnsville, 55306, MN,
United States
EAC PDS Technographics
EAC PDS Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by EAC PDS and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 EAC PDS employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that EAC PDS has purchased the following applications: Oracle Netsuite OpenAir for Professional Services Automation in 2013, Drift AI Chatbot for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems EAC PDS is running and its propensity to invest more and deepen its relationship with Oracle , Drift , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing EAC PDS revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for EAC PDS intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
EAC PDS Tech Stack and Enterprise Applications
EAC PDS ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Netsuite OpenAir | Professional Services Automation | ERP Services and Operations | n/a | 2013 | 2013 |
In 2013, EAC PDS implemented Oracle Netsuite OpenAir. The rollout established Oracle Netsuite OpenAir as the firm’s Professional Services Automation platform for its United States professional services operations, aligning project delivery and finance around a single PSA system.
The implementation configured core Professional Services Automation capabilities including project management, resource scheduling and optimization, time and expense capture, billing and invoicing, and project accounting. Oracle Netsuite OpenAir was configured with role based access controls, timesheet approval workflows, configurable rate cards and project templates to standardize delivery and billing across engagements.
Operational coverage focused on the professional services and finance departments, using a centralized project and resource master to manage staffing, utilization, and project financials. Governance emphasized standardized approval workflows and change control for project and billing configurations, aligning delivery processes with invoicing and period close activities under the Oracle Netsuite OpenAir implementation.
|
EAC PDS AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, EAC PDS deployed Drift AI Chatbot on its public website. The Drift AI Chatbot is implemented as part of the company s Chatbots and Conversational AI layer to manage inbound web engagement for the professional services firm.
Configuration centers on conversational playbooks and automated qualification flows, using the Drift AI Chatbot widget to capture initial client inquiries and classify intent before routing conversations to internal staff. Operational coverage is the corporate website, supporting sales and client services teams in the United States, with governance oriented around conversational content approval and operator training to ensure consistent qualification and escalation practices.
|
EAC PDS Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, EAC PDS deployed Microsoft 365 as its core Collaboration platform. The Microsoft 365 implementation is used on the company website and provides hosted email, cloud document collaboration, team communication, and centralized content storage to support the firm’s professional services workflows.
The architecture reflects a cloud-first Microsoft 365 tenancy managed through standard administrative controls, with role-based access and identity-managed authentication to govern user access across delivery, sales, and corporate functions within the United States. EAC PDS Microsoft 365 Collaboration is positioned to support business functions including knowledge management, client communications, and internal collaboration, with centralized administration and policy enforcement coordinated through the Microsoft 365 administration and security controls.
|
|
|
|
|
Collaboration | Collaboration |
|
2020 | 2020 |
|
EAC PDS eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2012 | 2012 |
|
EAC PDS CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
CRM | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Automation | CRM |
|
2013 | 2013 |
|
|
|
|
|
Marketing Automation | CRM |
|
2013 | 2013 |
|
|
|
|
|
Marketing Automation | CRM |
|
2014 | 2014 |
|
|
|
|
|
Marketing Automation | CRM |
|
2019 | 2019 |
|
EAC PDS ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Remote Monitoring and Management | ITSM |
|
2020 | 2020 |
|
EAC PDS IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2011 | 2011 |
|
EAC PDS CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2016 | 2016 |
|
IT Decision Makers and Key Stakeholders at EAC PDS
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Vice President of Business Development | VP | Sales | ||||
| President & CEO | CXO | Finance | ||||
| Executive VP of Operations | VP | Finance |
Apps Being Evaluated by EAC PDS Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||