Concord, 01742, MA,
United States
Earthsoft Technographics
Earthsoft Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Earthsoft and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Earthsoft employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Earthsoft has purchased the following applications: UserEcho for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2015, Wingify VWO for Marketing Analytics in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Earthsoft is running and its propensity to invest more and deepen its relationship with UserEcho, LLC , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Earthsoft revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Earthsoft intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Earthsoft Tech Stack and Enterprise Applications
Earthsoft AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UserEcho, LLC | Legacy | UserEcho | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Earthsoft deployed UserEcho on its public website to add an on-site conversational layer for customer interactions. The implementation uses UserEcho in the Chatbots and Conversational AI category, positioning the UserEcho widget as the primary web-facing conversational interface for the company, which operates as a 10-employee distribution firm in the United States.
The deployment was executed as an embedded web widget on the corporate site and configured through the UserEcho console, with conversational flows built to surface FAQ content, capture user feedback, and persist session transcripts. Configuration focused on lightweight dialog trees and knowledge base mapping consistent with Chatbots and Conversational AI functionality, with content and conversation templates maintained by internal staff rather than custom back-end extensions.
Operational ownership rests with the customer-facing team, who manage conversation content, moderation, and transcript review inside UserEcho. Rollout scope was limited to the public website, with no external system integrations documented in the available source, and ongoing administration handled through UserEcho’s management interface.
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Earthsoft Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Earthsoft CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Wingify | Legacy | Wingify VWO | Marketing Analytics | CRM | n/a | 2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2018 | 2018 |
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Earthsoft ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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Earthsoft IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Cloud Storage | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2011 | 2011 |
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IT Decision Makers and Key Stakeholders at Earthsoft
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Earthsoft Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||