Milton Keynes, MK9 1EN,
United Kingdom
East West Railway Company United Kingdom Technographics
East West Railway Company United Kingdom Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by East West Railway Company United Kingdom and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 East West Railway Company United Kingdom employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that East West Railway Company United Kingdom has purchased the following applications: SAP Business ByDesign for ERP Financial in 2018, MHR iTrent HR for Core HR in 2018, FullStory for Customer Experience in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems East West Railway Company United Kingdom is running and its propensity to invest more and deepen its relationship with SAP , MHR (formerly MidlandHR) , FullStory or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing East West Railway Company United Kingdom revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for East West Railway Company United Kingdom intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
East West Railway Company United Kingdom Tech Stack and Enterprise Applications
East West Railway Company United Kingdom ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Business ByDesign | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018, East West Railway Company United Kingdom implemented SAP Business ByDesign as its ERP Financial system. SAP Business ByDesign was deployed as the core financial and project accounting backbone for the organization, consolidating transactional finance and program-level cost control.
The implementation encompassed core financial management capabilities and integrated project cost control, together with formalized time, cost and risk processes that were aligned to P3M governance. The program was delivered alongside HR and talent tooling and payroll systems, reflecting a coordinated IT project portfolio approach to enterprise processes.
Integrations tied SAP Business ByDesign to MidlandHR for HR and talent workflows, to iTrent for payroll processing, and to Power BI for reporting and operational dashboards, while CRM and AM&IM Strategy elements were aligned to financial and asset records. Operational coverage included finance, HR, project management and asset management functions across the organization, with configuration focused on financial ledgers, project accounting and time capture workflows.
Governance and rollout were overseen by the Head of IT in London, including policy and procedure design, security and monitoring, and IT portfolio delivery. The Head of IT positioned the ERP Financial deployment to support strategic transformation of the operating model, empowering people and improving the industry standard toolset while aligning with broader objectives across Whitehall.
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East West Railway Company United Kingdom HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MHR (formerly MidlandHR) | Legacy | MHR iTrent HR | Core HR | HCM | n/a | 2018 | 2018 |
In 2018, East West Railway Company United Kingdom implemented MHR iTrent HR as its Core HR application. The IT lead responsible for strategy, people and budget designed and delivered the implementation to align HR processes with the operating model and to raise the organization to industry standard tooling, with explicit objectives to empower people and improve HR and talent workflows.
The implementation configuration emphasized Core HR and HR and talent management capabilities typical of MHR iTrent HR, including centralized employee records, role and position management, and configuration to support payroll processes identified in the IT portfolio. The program also encompassed implementation of time, cost and risk processes tied to project governance, with Power BI deployment used for HR reporting and analytics sourced from the HR application.
The work was delivered as part of a broader IT Project Portfolio that included SAP Business ByDesign ERP, a CRM deployment, payroll iTrent, P3M implementation and Power BI. That combined portfolio created integration and data orchestration requirements across HR, payroll, ERP and reporting systems, and the MHR iTrent HR implementation was positioned to support those cross-system data flows and reporting needs.
Governance and rollout included security and monitoring, policy and procedure design and implementation, and alignment with Whitehall objectives. Project level governance applied P3M practices to the HR deployment, and operational ownership covered IT strategy, people and budget oversight along with documented procedures for ongoing HR system administration.
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Payroll | HCM |
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2018 | 2018 |
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East West Railway Company United Kingdom CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FullStory | Legacy | FullStory | Customer Experience | CRM | n/a | 2020 | 2020 |
In 2020, East West Railway Company United Kingdom deployed FullStory on its public website to capture user interactions and behavioral data. The implementation targeted Customer Experience use cases, embedding the FullStory script in site pages to enable client side session capture, event tracking, and session replay for ticketing and passenger information flows.
Configuration emphasized core Customer Experience capabilities such as session replay, event funnels, aggregated behavioral views, and dashboarding, with recorded sessions and event streams made available to the digital team and customer service staff for issue reproduction and UX investigation. Governance was established around consent and data handling, applying FullStory privacy and redaction settings and role based access for operational visibility, while the scope of the deployment remains focused on the company website and front end user interactions.
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2019 | 2019 |
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East West Railway Company United Kingdom IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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East West Railway Company United Kingdom CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at East West Railway Company United Kingdom
Apps Being Evaluated by East West Railway Company United Kingdom Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-11-25 | East West Railway Company United Kingdom | Evaluated | SAP | SAP S/4 HANA Transportation Management | Transportation Management | SCM |
| 2025-11-25 | East West Railway Company United Kingdom | Evaluated | SAP | SAP S/4 HANA - Plant Maintenance (PM) | Plant Maintenance | ERP Services and Operations |