Luton, LU2 9PF,
United Kingdom
easyJet UK Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by easyJet UK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 12000 easyJet UK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that easyJet UK has purchased the following applications: Klarna Payments for Payment Processing in 2023, Cartrawler for Lease Management in 2019, iAdvize Conversational Platform for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems easyJet UK is running and its propensity to invest more and deepen its relationship with Klarna , CarTrawler , iAdvize or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing easyJet UK revenues, which have grown to $5.82 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for easyJet UK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Klarna | Legacy | Klarna Payments | Payment Processing | ERP Financial Management | n/a | 2023 | 2023 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CarTrawler | Legacy | Cartrawler | Lease Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019 easyJet UK integrated Cartrawler to provide Lease Management capabilities on its website. The implementation positioned Cartrawler as the web-facing lease and vehicle rental service within easyJet's online booking and ancillary sales channels, embedding the Cartrawler application into customer booking workflows and purchase pages.
Functional configuration focused on core Lease Management capabilities common to the category, including inventory aggregation and availability, search and rate shopping, booking and reservation lifecycle management, pricing and fare display, and confirmation and voucher issuance. Cartrawler was configured to operate as the transactional engine for vehicle leases and rentals while maintaining booking state and confirmation data within easyJet's web session context.
Integration scope covered easyJet's public website checkout and ancillary flow, with data exchange linking Cartrawler booking records into easyJet operational workflows for customer service and post sale support. The deployment model reflects a web-integrated service architecture, surfacing Cartrawler functionality through embedded web components and APIs that interact with easyJet customer records and booking references.
Operational governance centered on commerce and ancillary revenue teams, with process changes to incorporate lease reservation handling into existing customer service and booking reconciliation procedures. Rollout and operational ownership remained focused on online sales channels and the contact center integration points, ensuring Cartrawler bookings were processed through easyJet website flows rather than separate offline channels.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iAdvize | Legacy | iAdvize Conversational Platform | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Data Platform | CRM |
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2014 | 2014 |
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Customer Engagement | CRM |
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2022 | 2023 |
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Customer Experience | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2014 | 2014 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2018 | 2018 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2024 | 2024 |
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Governance, Risk and Compliance | TRM |
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2024 | 2024 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2025 | 2025 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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Domain Name System (DNS) | IaaS |
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2025 | 2025 |
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