Abidjan, n/a,
Ivory Coast
Ecart Services Ivory Coast Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Ecart Services Ivory Coast and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Ecart Services Ivory Coast employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ecart Services Ivory Coast has purchased the following applications: GumGum for Artificial Intelligence Marketing in 2022, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013, Accengage for Customer Engagement in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ecart Services Ivory Coast is running and its propensity to invest more and deepen its relationship with GumGum , Google , Accengage or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ecart Services Ivory Coast revenues, which have grown to $53.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ecart Services Ivory Coast intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GumGum | Legacy | GumGum | Artificial Intelligence Marketing | AI-Powered Application | n/a | 2022 | 2022 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Accengage | Legacy | Accengage | Customer Engagement | CRM | n/a | 2016 | 2016 |
Ecart Services Ivory Coast implemented Accengage in 2016 to support Customer Engagement for marketing and customer communications on its website. The Accengage deployment is embedded on the Jumia.ci web properties and is configured as a web-first engagement layer to manage site-level messaging and lifecycle interactions, aligning with the companys communications industry operations and digital customer touchpoints.
Accengage is used to orchestrate campaign management, audience segmentation, real-time messaging and onsite notification capabilities common to Customer Engagement platforms, with configurations focused on targeted campaigns, consent management and message frequency controls. Operational ownership is centered in marketing and digital teams, the implementation relies on front-end site integration and centralized campaign workflows, and governance includes approval and segmentation rules to control customer messaging.
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Tag Management | CRM |
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2013 | 2013 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2013 | 2013 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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