Fremont, 94555, CA,
United States
EchoFirst Technographics
EchoFirst Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by EchoFirst and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6300 EchoFirst employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that EchoFirst has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2012, Oracle NetSuite CRM for CRM in 2012, DOSarrest for DDoS Protection in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems EchoFirst is running and its propensity to invest more and deepen its relationship with Oracle , Link11 or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing EchoFirst revenues, which have grown to $2.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for EchoFirst intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
EchoFirst Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2012 | 2012 |
In 2012, EchoFirst implemented Oracle NetSuite ERP to establish a unified ERP Financial platform for core accounting and financial reporting. The implementation positioned Oracle NetSuite ERP as the primary system of record for transactional finance and consolidation workflows.
The deployment focused on standard ERP Financial modules including general ledger, accounts payable, accounts receivable, fixed assets, billing and revenue recognition, financial consolidation and multi currency financial management. Configuration emphasized chart of accounts standardization, automated period close sequences and configurable approval workflows to align with corporate accounting policies.
Operational coverage centered on enterprise finance functions, including corporate accounting, revenue accounting, treasury and billing operations, with support for intercompany processing and statutory reporting workflows. The solution was configured to handle multi entity transaction processing and centralized financial data to enable consistent ledgers and controls across business units.
Governance changes included centralizing financial controls, instituting role based access and audit trail requirements, and formalizing change management and release procedures for finance configuration. Rollout was organized around phased module activation and finance process standardization to drive consistent month end and compliance practices.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite CRM | CRM | CRM | n/a | 2012 | 2012 |
In 2012, EchoFirst implemented Oracle NetSuite CRM to centralize customer-facing operations and standardize sales and service processes. The deployment positioned Oracle NetSuite CRM as the primary CRM for sales, marketing, and customer service functions across the firm.
Configuration emphasized core CRM modules including contact and account management, lead and opportunity management, sales pipeline and forecasting, quoting, and case management. Automation was applied to lead assignment, stage progression, and approval workflows, with role based access controls and configurable record types to reflect professional services engagements.
Operational coverage focused on commercial sales teams, client success managers, and marketing campaign teams, aligning CRM records to account based workflows and project oriented service delivery. EchoFirst used the Oracle NetSuite CRM application to unify customer master data and to support opportunity to quote workflows within its professional services sales motions.
Governance for the CRM emphasized standardized opportunity stages, data ownership rules, and periodic data hygiene processes to maintain accuracy across teams. Rollout followed phased waves across business units and incorporated training and change management to embed the new sales and service workflows.
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Link11 | Legacy | DOSarrest | DDoS Protection | CyberSecurity | n/a | 2020 | 2020 |
In 2020, EchoFirst deployed DOSarrest to protect its public website, using DOSarrest as the company's DDoS Protection layer for inbound web traffic on www.echofirst.com. The implementation places DOSarrest at the network edge to filter and mitigate malicious traffic before it reaches origin infrastructure, addressing both volumetric and application layer attack vectors. EchoFirst uses this configuration to preserve web availability and protect customer facing portals and online services.
The deployment implements standard DDoS Protection capabilities including traffic scrubbing, rate limiting, real time attack detection, and mitigation controls with telemetry and alerting for security operations. Operational governance includes mitigation threshold tuning and incident response workflow integration so security teams can validate events and adjust policies, while DNS and traffic routing controls are configured to divert or sinkhole malicious traffic as part of the mitigation path. DOSarrest is therefore the primary network edge defense in EchoFirsts web security architecture.
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IT Decision Makers and Key Stakeholders at EchoFirst
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Apps Being Evaluated by EchoFirst Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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