Cumbria, CA11 7QF,
United Kingdom
Eden District Council Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Eden District Council and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Eden District Council employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Eden District Council has purchased the following applications: Totalmobile Total Finance for ERP Financial in 2008, Umbraco CMS for Web Content Management in 2017, Crazy Egg for Marketing Analytics in 2008 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Eden District Council is running and its propensity to invest more and deepen its relationship with Totalmobile , Umbraco , Crazy Egg or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Eden District Council revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Eden District Council intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Totalmobile | Legacy | Totalmobile Total Finance | ERP Financial | ERP Financial Management | n/a | 2008 | 2009 |
In 2008, Eden District Council implemented Totalmobile Total Finance, an ERP Financial application. The deployment targeted the council finance function and statutory accounting processes, establishing Totalmobile Total Finance as the primary finance application for the authority. The system is Total Mobile and was configured to align with public sector financial controls and reporting requirements.
Configuration emphasized core ERP Financial modules including general ledger, accounts payable, accounts receivable, budgeting, and financial reporting, with workflow-driven approvals and role based access controls for finance staff and budget holders. The implementation included chart of accounts configuration, audit trails, and transaction level controls to support governance and compliance, and rollout governance created finance process ownership, change control for configuration, and staged user training across the council finance team.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Umbraco | Legacy | Umbraco CMS | Web Content Management | Content Management | n/a | 2017 | 2017 |
In 2017, Eden District Council deployed Umbraco CMS to power its public website. Umbraco CMS is used by the council as its Web Content Management platform for eden.gov.uk, centralizing online content and public information publishing.
The implementation focuses on typical Web Content Management capabilities, including content authoring, template management, media library support, and publishing workflows to manage service pages and informational content for residents. The deployment is web-facing and configured to support editorial roles and role based access controls, enabling distributed content creation and staged approvals across council teams. Governance emphasizes editorial workflows and permissions, with content owners and editors assigned to maintain site structure and publishing cadence, and the Umbraco CMS instance is the primary system driving the council website's content lifecycle.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Crazy Egg | Legacy | Crazy Egg | Marketing Analytics | CRM | n/a | 2008 | 2008 |
In 2008, Eden District Council deployed Crazy Egg on its public website. The council implemented Crazy Egg as a Marketing Analytics application to capture user behavior across service and informational pages, providing visibility into clicks, scroll behavior, and navigation flows that inform online form design and content priorities.
Deployment used the Crazy Egg JavaScript tracking snippet embedded in site templates to generate heatmaps, click maps, scroll maps, session recordings, and per page snapshots. Configuration focused on snapshot schedules and funnel instrumentation to observe common user journeys and identify friction points, with account-level settings controlling sampling and recording periods.
Operational ownership rested with the website and digital services teams for ongoing snapshot management and analysis. Governance incorporated cookie consent controls and data retention settings appropriate for a United Kingdom public sector website, and findings from Crazy Egg were used to guide content adjustments and usability refinements.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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SD-WAN | IaaS |
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2015 | 2016 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Next Generation Firewall | CyberSecurity |
|
2015 | 2015 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2013 | 2013 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2015 | 2016 |
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