Vienna, A-1020,
Austria
Edenred Austria Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Edenred Austria and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Edenred Austria employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Edenred Austria has purchased the following applications: UKG Great Place to Work Emprising for Employee Experience, Employee Engagement in 2024, Moveo.AI for Chatbots and Conversational AI in 2024, Google Tag Manager for Tag Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Edenred Austria is running and its propensity to invest more and deepen its relationship with UKG , Moveo.AI , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Edenred Austria revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Edenred Austria intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Great Place to Work Emprising | Employee Experience, Employee Engagement | HCM | n/a | 2024 | 2024 |
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Moveo.AI | Legacy | Moveo.AI | Chatbots and Conversational AI | AI-Powered Application | n/a | 2024 | 2024 |
In 2024, Edenred Austria deployed Moveo.AI on its public website, using Moveo.AI within the Chatbots and Conversational AI category to provide conversational assistance to site visitors. The deployment places a customer-facing conversational widget on edenred.at to support discovery of services and common user queries.
Configuration emphasized core Chatbots and Conversational AI capabilities, including intent recognition, FAQ automation, guided workflows for form capture, and multilingual response handling tuned for German language traffic. Moveo.AI was implemented with scripted dialogue flows and machine learning driven intent models to standardize responses and manage session context and fallback behavior. The implementation uses the application's conversational modules to retain context across interactions and surface guided answers to common inquiries.
Operational scope is limited to the public website for Austria, aligning the Moveo.AI deployment with Edenred Austria customer engagement and self-service functions. Ongoing content governance and conversational model tuning are assigned to the digital and customer service teams, who maintain the intent catalog, update dialogue scripts, and oversee escalation criteria.
Monitoring and iteration are instrumented through Moveo.AI analytics and conversational logs to track interaction patterns and prioritize content updates. The production configuration emphasizes on-site self-service with defined handoff paths to human support when intents are unresolved, and a cadence for model retraining and content refreshes.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Tag Manager | Tag Management | CRM | n/a | 2016 | 2016 |
|
TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2020 | 2020 |
|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2020 | 2020 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Sockets Layer (SSL) | CyberSecurity |
|
2024 | 2024 |
|
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