Johannesburg, 2092,
South Africa
Edgars South Africa Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Edgars South Africa and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 Edgars South Africa employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Edgars South Africa has purchased the following applications: Zapper Customer Loyalty for Customer Loyalty in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Edgars South Africa is running and its propensity to invest more and deepen its relationship with Zapper , Klaviyo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Edgars South Africa revenues, which have grown to $230.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Edgars South Africa intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zapper | Legacy | Zapper Customer Loyalty | Customer Loyalty | CRM | n/a | 2018 | 2018 |
In 2018, Edgars South Africa implemented Zapper Customer Loyalty, a Customer Loyalty solution used to deliver targeted dining and coffee offers to its Edgars Club program. The implementation focuses on Crave Dining and Coffee vouchers that members receive and redeem using the Zapper payment flow.
Zapper Customer Loyalty was configured to manage voucher issuance, voucher inventory, redemption tracking, automated discount application, and cashback workflows tied to member CRM records. Functional capabilities include campaign-driven voucher provisioning, automated validation of redemption conditions, and member benefit mapping so discounts and cashback are applied only when configured criteria are met.
Redemption is executed by members paying with Zapper, which validates transactions and triggers voucher settlement and cashback processing as configured by Edgars Club. Operational scope covers Edgars Club members across South Africa, and the integration binds loyalty benefits to real authenticated payments to ensure benefits are delivered only on completed transactions.
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Marketing Automation | CRM |
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2024 | 2024 |
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