List of Zapper Customer Loyalty Customers
Durban, 4001,
South Africa
Since 2010, our global team of researchers has been studying Zapper Customer Loyalty customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Zapper Customer Loyalty for Customer Loyalty from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Zapper Customer Loyalty for Customer Loyalty include: Spar UK, a United Kingdom based Retail organisation with 40000 employees and revenues of $4.02 billion, Edgars South Africa, a South Africa based Retail organisation with 2500 employees and revenues of $230.0 million, Yuppiechef Online, a South Africa based Professional Services organisation with 75 employees and revenues of $8.0 million, Cafe Spice Namaste United Kingdom, a United Kingdom based Leisure and Hospitality organisation with 20 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Zapper Customer Loyalty, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Zapper Customer Loyalty customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Cafe Spice Namaste United Kingdom | Leisure and Hospitality | 20 | $1M | United Kingdom | Zapper | Zapper Customer Loyalty | Customer Loyalty | 2014 | n/a |
In 2014, Cafe Spice Namaste United Kingdom implemented Zapper Customer Loyalty to capture diner information and enable targeted offers. The deployment used Zapper's restaurant solution to enable scan to pay workflows and to capture customer contact details at point of sale, with a deployment focus on hospitality payments and guest engagement in the United Kingdom.
Functional capabilities implemented included mobile scan and pay, CRM style customer data capture for guest profiles, and voucher issuance to push personalised promotions, aligning with Customer Loyalty workflows. Operational coverage centered on front of house restaurant payments and marketing for diner engagement, impacting payments operations and guest marketing processes, and the rollout delivered faster checkouts plus the ability to push personalised vouchers to diners.
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Edgars South Africa | Retail | 2500 | $230M | South Africa | Zapper | Zapper Customer Loyalty | Customer Loyalty | 2018 | n/a |
In 2018, Edgars South Africa implemented Zapper Customer Loyalty, a Customer Loyalty solution used to deliver targeted dining and coffee offers to its Edgars Club program. The implementation focuses on Crave Dining and Coffee vouchers that members receive and redeem using the Zapper payment flow.
Zapper Customer Loyalty was configured to manage voucher issuance, voucher inventory, redemption tracking, automated discount application, and cashback workflows tied to member CRM records. Functional capabilities include campaign-driven voucher provisioning, automated validation of redemption conditions, and member benefit mapping so discounts and cashback are applied only when configured criteria are met.
Redemption is executed by members paying with Zapper, which validates transactions and triggers voucher settlement and cashback processing as configured by Edgars Club. Operational scope covers Edgars Club members across South Africa, and the integration binds loyalty benefits to real authenticated payments to ensure benefits are delivered only on completed transactions.
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Spar UK | Retail | 40000 | $4.0B | United Kingdom | Zapper | Zapper Customer Loyalty | Customer Loyalty | 2017 | n/a |
In 2017 Spar UK launched Zapper Customer Loyalty, deploying an all-in-one mobile payment, loyalty and voucher application into convenience stores. The initial pilot went live on November 1 2017 at a selection of Appleby Westward’s Gillett’s SPAR stores around Plymouth and Exeter, with further development and expansion planned across the Spar UK network.
Zapper Customer Loyalty implements functional modules for QR code payment processing, digital voucher issuance and loyalty card updates, where payment, voucher redemption and loyalty updates are processed at the point of sale in seconds. The implementation emphasized rapid provisioning, with stores able to be installed and transacting within hours of deployment.
Operational integration is delivered through QR code interactions at the till, orchestrating payment authorization, voucher redemption and loyalty account updates within the store checkout workflow. The solution also supports brand specific digital vouchers that can be sent to consumers and automatically redeemed in Spar UK convenience stores, aligning promotional and loyalty workflows with in-store transactions.
Governance and operational scope were retail centric, impacting checkout operations, promotions and customer retention programs across convenience store sites. Explicit outcomes cited during the rollout include growing habitual use, with Zapper reporting 46% of its customers completing a loyalty card in convenience stores around the UK since December 2016, and Spar UK leadership noting that mobile payment and rewards encourage repeat visits and faster payment at the till.
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Professional Services | 75 | $8M | South Africa | Zapper | Zapper Customer Loyalty | Customer Loyalty | 2019 | n/a |
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Buyer Intent: Companies Evaluating Zapper Customer Loyalty
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