Boston, 2134, MA,
United States
EditShare Technographics
EditShare Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by EditShare and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80 EditShare employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that EditShare has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2007, Zendesk Chat for Chatbots and Conversational AI in 2017, Google Workspace (Formerly Google G-Suite) for Collaboration in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems EditShare is running and its propensity to invest more and deepen its relationship with Intuit , Zendesk , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing EditShare revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for EditShare intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
EditShare Tech Stack and Enterprise Applications
EditShare ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2007 | 2007 |
In 2007, EditShare implemented Intuit Quickbooks Enterprise. The deployment targeted core back office accounting for this United States retail business, using Intuit Quickbooks Enterprise in the ERP Financial category, and was structured as a multi user on premise server architecture with a centralized company database and workstation clients to support concurrent transaction processing.
Configuration focused on standard ERP Financial modules including general ledger, accounts payable, accounts receivable, inventory management for retail merchandising, and financial reporting and close workflows. Operational ownership spanned finance and retail operations, with governance activities to centralize the chart of accounts, standardize AP and AR approval routing, enforce role based access controls, and formalize month end close and inventory valuation procedures to align transactional processes with retail accounting requirements.
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EditShare AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017 EditShare deployed Zendesk Chat on its website to introduce Chatbots and Conversational AI for customer-facing web interactions. The deployment used the cloud-hosted Zendesk Chat offering, embedding a web chat widget to provide real-time messaging and visitor engagement on public pages. This implementation targeted customer support and pre-sales inquiry handling as primary business functions.
Configuration emphasized standard chat capabilities including live agent handoff, proactive chat triggers, visitor context capture, and transcript capture for follow-up. Operational scope remained site-level with frontline support and sales staff operating the chat channel and defined workflows for routing and escalation within internal teams. Governance focused on agent routing rules and chat session handling procedures to ensure consistent customer response across the web channel.
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EditShare Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2012 | 2012 |
In 2012, EditShare implemented Google Workspace (Formerly Google G-Suite) to provide centralized Collaboration capabilities across the company, deploying the Google-hosted SaaS application against the editshare.com domain. The deployment is visible on the company website and was provisioned to support corporate identity and domain-bound services under Google as the vendor.
The implementation of Google Workspace (Formerly Google G-Suite) encompassed standard Collaboration modules including corporate email, calendar, shared drive storage, and real-time document collaboration, with Google Sites used for basic site-based content where applicable. Administration and configuration were consolidated through the Google admin console to manage user accounts, group-based access controls, and domain settings consistent with cloud SaaS operation.
Operational scope covered company-wide use across EditShare departments, supporting internal communications, document collaboration, and external domain email routing tied to the website. Governance relied on centralized account administration, domain policy enforcement, and staged user provisioning to align IT controls with business collaboration workflows.
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EditShare CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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EditShare ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2021 | 2021 |
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EditShare TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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EditShare PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2013 | 2013 |
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Transactional Email | PaaS |
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2019 | 2019 |
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EditShare IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at EditShare
Apps Being Evaluated by EditShare Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||