Educators Credit Union
1326 Willow Road,
Mt. Pleasant, 53177, WI,
United States
Mt. Pleasant, 53177, WI,
United States
1 262-886-5900
Banking and Financial Services
Educators Credit Union Technographics
Educators Credit Union Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Educators Credit Union and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 450 Educators Credit Union employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Educators Credit Union has purchased the following applications: Fiserv First Data Credit Card Processing and Payment Solution for Payment Processing in 2019, ADP Workforce Now for Core HR in 2021, Mews Property Management for Hotel Property Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Educators Credit Union is running and its propensity to invest more and deepen its relationship with Fiserv , ADP , Rival (formerly SilkRoad Technology) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Educators Credit Union revenues, which have grown to $74.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Educators Credit Union intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Educators Credit Union Tech Stack and Enterprise Applications
Educators Credit Union ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv First Data Credit Card Processing and Payment Solution | Payment Processing | ERP | n/a | 2019 | 2019 |
In 2019, Educators Credit Union implemented Fiserv First Data Credit Card Processing and Payment Solution to handle online card acceptance. The rollout focused on Payment Processing and was instrumented on the credit union's public website to capture member credit card transactions through the site checkout flow.
The Fiserv First Data Credit Card Processing and Payment Solution configuration emphasized core Payment Processing capabilities, including real-time authorization, transaction settlement, chargeback management, tokenization of cardholder data, and consolidated transaction reporting. Configuration work concentrated on web gateway integration and PCI-aware tokenization to minimize exposure of cardholder data while enabling end-to-end transaction flows.
Operational coverage centers on the online channel and member-facing payment workflows, integrating transaction routing from the website directly into Fiserv processing. The implementation ties into card operations, customer service intake, and back-office reconciliation processes, providing a single source for card transaction records and settlement feeds used by finance and operations teams.
Governance shifted toward a consolidated card operations workflow that coordinates web checkout handling, dispute resolution procedures, and reconciliation cycles. Day-to-day operational responsibilities include monitoring transaction feeds, managing token lifecycles, and coordinating service updates with Fiserv to maintain payment continuity.
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Payment Processing | ERP |
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2021 | 2021 |
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Educators Credit Union HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Workforce Now | Core HR | HCM | n/a | 2021 | 2021 |
In 2021, Educators Credit Union implemented ADP Workforce Now as its Core HR platform. The deployment surfaces ADP Workforce Now on the company website to provide employee self service access and to centralize HR and payroll administration for its 450 person operation in the United States.
Configuration focuses on core Core HR capabilities including HRIS, payroll processing, time and attendance, benefits administration and employee self service, reflecting standard ADP Workforce Now functional modules. Operational ownership rests with HR and finance teams for employee record management and payroll workflows, with governance enforced through ADP Workforce Now role based permissions and administrative workflows.
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Recruiting | HCM |
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2015 | 2015 |
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Educators Credit Union ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mews Systems | Legacy | Mews Property Management | Hotel Property Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Educators Credit Union implemented Mews Property Management, deploying the Hotel Property Management application on its public website. The deployment exposes Mews Property Management through ECU’s web booking flows to manage online reservations, guest profiles, front-desk operations and billing workflows consistent with Hotel Property Management functional capabilities. The full application name Mews Property Management is used to surface availability and reservation workflows directly in the digital customer experience.
Operational scope covers customer-facing reservations and back-office reservation lifecycle management, aligning web booking engines with inventory control and guest record maintenance. Integrations are implemented at the website level to embed booking and checkout experiences, and standard category-aligned connections for payment processing and reporting feed data support finance and operations. Governance and operational ownership are centered on web operations and customer service teams, who manage booking lifecycle, front-desk orchestration and ongoing configuration of the Hotel Property Management system.
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Educators Credit Union AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2011 | 2011 |
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Educators Credit Union Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Educators Credit Union Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Educators Credit Union CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Educators Credit Union ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2011 | 2011 |
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IT Service Management | ITSM |
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2020 | 2020 |
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Educators Credit Union PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2015 | 2015 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Educators Credit Union IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2011 | 2011 |
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Educators Credit Union CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Educators Credit Union
| First Name | Last Name | Title | Function | Department | Phone | |
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Senior Vice President Human Resources | VP | HR | |
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HR Manager | Manager | HR | |
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Manager of Talent | Manager | HR | |
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Apps Being Evaluated by Educators Credit Union Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Educators Credit Union IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Educators Credit Union digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Educators Credit Union Technographics
Educators Credit Union is a Banking and Financial Services organization based in United States,
with around 450 employees and annual revenues of $74.0 million.
Educators Credit Union operates a diverse technology stack with applications such as
Fiserv First Data Credit Card Processing and Payment Solution, ADP Workforce Now and Mews Property Management,
covering areas like Payment Processing, Core HR and Hotel Property Management.
Educators Credit Union has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Fiserv, ADP and Mews Systems.
Educators Credit Union recently adopted applications including
Fiserv Dovetail in 2021, ADP Workforce Now in 2021 and Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Educators Credit Union’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Educators Credit Union’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Educators Credit Union technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.