EF Johnson Technologies
1440 Corporate Drive,
Irving, 75038, TX,
United States
Irving, 75038, TX,
United States
1 800-328-3911
Communications
EF Johnson Technologies Technographics
EF Johnson Technologies Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by EF Johnson Technologies and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 EF Johnson Technologies employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that EF Johnson Technologies has purchased the following applications: Hubspot Live Chat for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2015, ProteusCMS for Content Management in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems EF Johnson Technologies is running and its propensity to invest more and deepen its relationship with HubSpot , Microsoft , Proteus or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing EF Johnson Technologies revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for EF Johnson Technologies intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
EF Johnson Technologies Tech Stack and Enterprise Applications
EF Johnson Technologies AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018 EF Johnson Technologies deployed Hubspot Live Chat on its public website as a Chatbots and Conversational AI implementation to support website customer engagement and lead capture. The Hubspot Live Chat deployment is positioned to service marketing, sales inquiry intake, and customer support workflows, centralizing inbound conversational traffic through the website chat channel.
The implementation uses the embedded Hubspot Live Chat widget configured in the company Hubspot portal, with standard conversational modules such as real time messaging, predefined response templates, and automated contact capture. Routing and assignment rules were configured to direct conversations to marketing and support inboxes, with conversation transcripts retained for follow up and qualification workflows. Governance focused on chat handling processes and team inbox ownership to operationalize response workflows across the company website, aligning the Chatbots and Conversational AI capability with EF Johnson Technologies business functions.
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EF Johnson Technologies Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, EF Johnson Technologies implemented Microsoft 365 for Collaboration. The deployment surfaces Microsoft 365 capabilities on the company website and establishes a cloud collaboration layer for the communications equipment manufacturer.
Configuration centered on Microsoft 365 core collaboration services, including cloud hosted email, Office productivity applications, document collaboration and cloud document libraries, aligned with the Collaboration category. Microsoft 365 was used to host and publish authenticated content on the corporate site while enabling centralized document storage and collaboration workflows for product and corporate information.
Operational implementation emphasized tenant level administration and site content governance to control user provisioning, access and publishing rights. The EF Johnson Technologies Microsoft 365 Collaboration implementation therefore tied corporate website content delivery to internal collaboration and document management processes across the organization.
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EF Johnson Technologies Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Proteus | Legacy | ProteusCMS | Content Management | Content Management | n/a | 2023 | 2023 |
In 2023, EF Johnson Technologies implemented ProteusCMS to centralize content for product marketing and customer support across its manufacturing and marketing operations in the United States. ProteusCMS is a Content Management solution that provided a global content and data management platform to support product pages, technical documentation, and dynamic web experiences.
The implementation focused on ProteusCMS for content management and dynamic web experiences, with configuration around content modeling, editorial workflows, and role based publishing to support marketing assets and support content. The deployment established a centralized content repository and structured data model to enable consistent content reuse and channel specific rendering.
Operational coverage targeted marketing, product support, and the company digital presence in the United States, aligning content operations with product catalogs and support portals. Governance and process changes emphasized editorial ownership, approval workflows, and content lifecycle controls to standardize publishing and reduce variation across digital channels.
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EF Johnson Technologies CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2022 | 2022 |
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CRM | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2014 | 2014 |
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EF Johnson Technologies IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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EF Johnson Technologies CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at EF Johnson Technologies
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by EF Johnson Technologies Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from EF Johnson Technologies IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the EF Johnson Technologies digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD EF Johnson Technologies Technographics
EF Johnson Technologies is a Communications organization based in United States,
with around 300 employees and annual revenues of $50.0 million.
EF Johnson Technologies operates a diverse technology stack with applications such as
Hubspot Live Chat, Microsoft 365 and ProteusCMS,
covering areas like Chatbots and Conversational AI, Collaboration and Content Management.
EF Johnson Technologies has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as HubSpot, Microsoft and Proteus.
EF Johnson Technologies recently adopted applications including
ProteusCMS in 2023, Zoominfo Platform in 2022 and ZoomInfo Chorus in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of EF Johnson Technologies’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates EF Johnson Technologies’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete EF Johnson Technologies technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.