Eightfold AI
2625 Augustine Drive Suite 601,
Santa Clara, 95054, CA,
United States
Santa Clara, 95054, CA,
United States
1 888-325-8222
Professional Services
Eightfold AI Technographics
Eightfold AI Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Eightfold AI and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Eightfold AI employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Eightfold AI has purchased the following applications: Appcast Xcelerate for Candidate Relationship Management in 2022, Drift AI Chatbot for Chatbots and Conversational AI in 2019, Google Workspace (Formerly Google G-Suite) for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Eightfold AI is running and its propensity to invest more and deepen its relationship with Appcast , Culture Amp , Drift or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Eightfold AI revenues, which have grown to $189.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Eightfold AI intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Eightfold AI Tech Stack and Enterprise Applications
Eightfold AI HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Appcast | Legacy | Appcast Xcelerate | Candidate Relationship Management | HCM | n/a | 2022 | 2022 |
In 2022, Eightfold AI implemented Appcast Xcelerate on its website to support Candidate Relationship Management for its recruiting and talent acquisition functions. The deployment is surfaced as a website-embedded Appcast Xcelerate layer that captures candidate engagement and drives targeted outreach and campaign delivery across the company career site.
Configuration and functional scope emphasize Candidate Relationship Management capabilities typical for the category, including candidate segmentation, campaign automation, talent pipelining, and engagement workflow orchestration. Appcast Xcelerate is configured to manage sourcing campaigns and nurture talent pools, aligning recruitment marketing activities with internal hiring workflows for recruiters and talent acquisition teams.
Operational coverage centers on recruiting and employer brand activities, with the implementation instrumented on public web pages to capture applicant interactions and prospect signals. Governance focuses on operationalizing campaign workflows and handoff points into recruiter processes, ensuring candidate engagement data is routed into hiring workflows and talent acquisition operations without specifying downstream systems.
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Employee Experience | HCM |
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2019 | 2019 |
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Eightfold AI AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019 Eightfold AI deployed Drift AI Chatbot on its public website, establishing a site-embedded conversational layer under the Chatbots and Conversational AI category. Eightfold AI implemented Drift AI Chatbot to support website-driven lead qualification and visitor engagement, aligning the application to marketing and sales facing business functions while also enabling conversational self-service for prospective customers.
The implementation focused on conversational workflows typical of chatbots, including AI-driven intent detection, scripted playbooks, progressive lead capture, and human handoff triggers. Drift AI Chatbot was configured as an interactive web widget and instrumented to manage session context, track conversation state, and surface conditional responses, with ongoing tuning of conversational copy and routing rules.
Operational coverage centered on the corporate website channel and the teams that manage demand generation and inbound sales qualification. Governance work included establishing conversational content ownership, approval flows for playbook changes, and periodic testing cycles to validate intent classification and response accuracy, creating a repeatable process for updating bot behavior.
The deployment positioned Drift AI Chatbot as Eightfold AI Drift AI Chatbot Chatbots and Conversational AI marketing and sales infrastructure, requiring ongoing monitoring and iterative refinement of dialogue flows. Management responsibilities emphasize conversational governance, continuous model and script updates, and coordination between marketing content owners and sales intake processes.
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Eightfold AI Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Eightfold AI implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The deployment addressed productivity and coordination for a roughly 1,000 employee professional services organization based in the United States.
The implementation concentrated on core collaboration capabilities including enterprise email and calendaring, Drive based file storage and document collaboration with Docs, Sheets, and Slides, and real time video conferencing through Meet. Administrative configuration used the Google Workspace admin console to manage domains, user lifecycle, group based permissions, and enterprise policy settings. Typical functional workflows implemented include shared Drives for project teams, centralized calendar scheduling for go to market and services delivery teams, and collaborative editing for product and marketing workstreams.
Identity and access were aligned with Google directory services and native provisioning to support onboarding and offboarding workflows, with SAML based single sign on patterns available for federated environments. Data governance relied on built in controls for external sharing, retention settings, and audit logging within the admin console. The deployment scope covered core business functions including engineering, sales, marketing, and services, enabling cross functional collaboration through shared Drive and calendar constructs.
Governance centered on delegated administration, policy enforcement for external sharing, and staged configuration updates managed by centralized IT administrators through the admin console. Ongoing operational ownership focused on user provisioning and access controls, with configuration and compliance maintained via Google Workspace administrative tools.
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Eightfold AI Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2022 | 2022 |
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Eightfold AI CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2018 | 2019 |
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Account Based Marketing | CRM |
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2023 | 2023 |
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Customer Experience | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Eightfold AI PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Eightfold AI IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Eightfold AI
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Eightfold AI Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Eightfold AI IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Eightfold AI digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Eightfold AI Technographics
Eightfold AI is a Professional Services organization based in United States,
with around 1000 employees and annual revenues of $189.0 million.
Eightfold AI operates a diverse technology stack with applications such as
Appcast Xcelerate, Drift AI Chatbot and Google Workspace (Formerly Google G-Suite),
covering areas like Candidate Relationship Management, Chatbots and Conversational AI and Collaboration.
Eightfold AI has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Appcast, Drift and Google.
Eightfold AI recently adopted applications including
Zoominfo Platform in 2023, Appcast Xcelerate in 2022 and DocuSign eSignature in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Eightfold AI’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Eightfold AI’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Eightfold AI technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.