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● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

El.Co. Elettronica
Location
Viale Italia 108 Conegliano,
Venice, 31015,
Italy
Website
https://www.elcoteam.com/
Phone
39 438 864637
Artw industry
Retail
Employee
Revenue

El.Co. Elettronica Technographics

El.Co. Elettronica Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by El.Co. Elettronica and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 El.Co. Elettronica employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that El.Co. Elettronica has purchased the following applications: LiveHelp LiveChat for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2021, OroCommerce for eCommerce in 2020 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems El.Co. Elettronica is running and its propensity to invest more and deepen its relationship with LiveHelp , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing El.Co. Elettronica revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for El.Co. Elettronica intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

El.Co. Elettronica Tech Stack and Enterprise Applications

El.Co. Elettronica AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LiveHelp Legacy LiveHelp LiveChat Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
In 2019, El.Co. Elettronica deployed LiveHelp LiveChat on its website. The LiveHelp LiveChat deployment functions as the company's Chatbots and Conversational AI layer for front-line customer support and sales inquiry handling on the public site. The implementation is centered on a website-embedded real-time chat widget, with configuration aligned to small retail operations. Functional capabilities implemented include live agent chat, scripted message templates, and visitor session context capture, features commonly provided by Chatbots and Conversational AI platforms and appropriate for a company of approximately 20 employees. Operational ownership is held by El.Co. Elettronica customer service and sales personnel in Italy, with governance focused on staffing the chat channel, maintaining response templates, and routing inbound conversations into existing inquiry handling workflows. LiveHelp LiveChat is embedded in the public website, positioning the application to support customer engagement and inquiry resolution for the retailer.
El.Co. Elettronica Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2021 2021
Collaboration Collaboration 2022 2022
El.Co. Elettronica eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oro Legacy OroCommerce eCommerce eCommerce n/a 2020 2020
In 2020, El.Co. Elettronica implemented OroCommerce as its eCommerce platform on its public website. The deployment of OroCommerce provides a web storefront for the Italy-based retail company, enabling product catalog presentation, customer account management, and online ordering workflows. Configuration centered on standard eCommerce modules, including catalog management, storefront content management, pricing and checkout workflows, and order management, with administrative access provisioned for sales and marketing staff. Governance focused on web content owners and catalog stewards within the small retail team, using iterative configuration and template-based theming to align the OroCommerce implementation with the company website. El.Co. Elettronica uses OroCommerce to run its eCommerce business function across product display, customer interactions, and order capture.
El.Co. Elettronica CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Automation CRM 2020 2020
Tag Management CRM 2020 2020
El.Co. Elettronica PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2016 2016
El.Co. Elettronica IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017

IT Decision Makers and Key Stakeholders at El.Co. Elettronica

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by El.Co. Elettronica Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from El.Co. Elettronica IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the El.Co. Elettronica digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD El.Co. Elettronica Technographics
El.Co. Elettronica is a Retail organization based in Italy, with around 20 employees and annual revenues of $5.0 million.
El.Co. Elettronica operates a diverse technology stack with applications such as LiveHelp LiveChat, Microsoft 365 and OroCommerce, covering areas like Chatbots and Conversational AI, Collaboration and eCommerce.
El.Co. Elettronica has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as LiveHelp, Microsoft and Oro.
El.Co. Elettronica recently adopted applications including Slack Connect in 2022, Microsoft 365 in 2021 and OroCommerce in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of El.Co. Elettronica’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates El.Co. Elettronica’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete El.Co. Elettronica technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.