AI Buyer Insights:

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● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

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● Michelin, an e2open customer evaluated Oracle Transportation Management

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

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● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

El Palacio de Hierro
Location
Av Moliere 222, Polanco, Polanco II Secc, Miguel Hidalgo,
Mexico City, 11530,
Mexico
Website
https://www.elpalaciodehierro.com/
Phone
52 55 5283 7200
Artw industry
Retail
Employee
Revenue

El Palacio de Hierro Technographics

El Palacio de Hierro Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by El Palacio de Hierro and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 12461 El Palacio de Hierro employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that El Palacio de Hierro has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2011, AS POS for Point Of Sale in 2002, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems El Palacio de Hierro is running and its propensity to invest more and deepen its relationship with SAP , AS Software Group , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing El Palacio de Hierro revenues, which have grown to $2.62 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for El Palacio de Hierro intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

El Palacio de Hierro Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP ERP ECC 6.0 ERP Financial ERP Financial Management n/a 2011 2011
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
AS Software Group Legacy AS POS Point Of Sale ERP Services and Operations n/a 2002 2003
In 2002, El Palacio de Hierro deployed AS POS as its Point Of Sale application across its department stores in Mexico. The deployment focused on POS and back-office store automation to support retail operations within the Mexican store network. AS POS was configured to deliver core Point Of Sale capabilities including transaction processing, cashier workflows, inventory lookup and back-office reconciliation, aligning terminal functions with store merchandising and sales reporting. The implementation emphasized integration points between in-store POS terminals and store automation workflows to streamline day-to-day retail operations. Rollout governance centered on standardizing checkout processes and operational procedures across department stores, with program-level coordination for store-level adoption and operational training. The initiative aimed to substantially increase productivity, efficiency and customer service.
Retail Management ERP Services and Operations 2015 2015
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Salesforce Chat (formerly Salesforce Live Agent) Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Audio Video and Web Conferencing Collaboration 2021 2021
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2020 2020
Personalization and Product Recommendations eCommerce 2020 2020
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Engagement CRM 2014 2014
Customer Experience CRM 2020 2020
Customer Experience CRM 2021 2021
Marketing Analytics CRM 2019 2019
Marketing Automation CRM 2020 2020
Sales Automation, CRM, Sales Engagement CRM 2020 2020
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2019 2019
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2011 2011
Content Delivery Network IaaS 2020 2020
Database Management IaaS 2017 2017
Database Management IaaS 2011 2011
Servers, Storage and Networking IaaS 2008 2008
IT Decision Makers and Key Stakeholders at El Palacio de Hierro
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by El Palacio de Hierro Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD El Palacio de Hierro Technographics

El Palacio de Hierro is a Retail organization based in Mexico, with around 12461 employees and annual revenues of $2.62 billion.

El Palacio de Hierro operates a diverse technology stack with applications such as SAP ERP ECC 6.0, AS POS and Salesforce Chat (formerly Salesforce Live Agent), covering areas like ERP Financial, Point Of Sale and Chatbots and Conversational AI.

El Palacio de Hierro has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SAP, AS Software Group and Salesforce.

El Palacio de Hierro recently adopted applications including Cisco Webex Meetings in 2021, Contentsquare in 2021 and Salesforce Chat (formerly Salesforce Live Agent) in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of El Palacio de Hierro’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates El Palacio de Hierro’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete El Palacio de Hierro technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.