Elcometer USA
1893 Rochester Industrial Dr.,
Rochester Hills, 48309, MI,
United States
Rochester Hills, 48309, MI,
United States
1 248-650-0500
Manufacturing
Elcometer USA Technographics
Elcometer USA Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Elcometer USA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120 Elcometer USA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Elcometer USA has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2014, Ruby Live Chat for Chatbots and Conversational AI in 2015, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Elcometer USA is running and its propensity to invest more and deepen its relationship with Oracle , Ruby , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Elcometer USA revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Elcometer USA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Elcometer USA Tech Stack and Enterprise Applications
Elcometer USA ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2014 | 2014 |
In 2014 Elcometer USA implemented Oracle NetSuite ERP. Elcometer USA is using Oracle NetSuite ERP as an ERP Financial system exposed on their public website to connect front end order activity with back office financial records.
The implementation centers on cloud hosted Oracle NetSuite ERP functionality, with configuration focused on core financial workflows consistent with ERP Financial deployments, including general ledger, accounts payable, accounts receivable, billing and financial reporting. Configuration likely emphasizes order to cash continuity for a manufacturing firm, aligning sales order capture from the website with invoicing and cash application workflows.
Architecturally the deployment is presented as a SaaS instance of Oracle NetSuite ERP surfaced on the corporate website, providing unified transactional data for finance, accounting and sales order management. Governance and process changes emphasize centralized financial controls, role based access and standard month end close and invoicing processes to create consistent operational workflows across corporate finance and customer facing commerce functions.
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Elcometer USA AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015, Elcometer USA implemented Ruby Live Chat on its public website, deploying the application categorized as Chatbots and Conversational AI to handle real-time visitor engagement. The Ruby Live Chat deployment is web‑facing and centered on an embedded chat widget hosted on the company site, providing immediate conversational access for prospects and customers.
The implementation includes the standard functional components of a modern chat solution, namely the browser chat widget, an agent console for customer service and sales staff, canned response and routing capabilities, and session transcript capture for follow up. Configuration focused on widget placement, availability rules, presence and routing logic, and agent role provisioning to align with support and sales workflows.
Operationally the deployment is scoped to the corporate website and staffed by Elcometer USA customer service and sales teams, with administrative controls managed through the Ruby Live Chat dashboard. Governance emphasis centered on operator access, response templates, and chat handling procedures to integrate conversational handling into existing lead capture and support processes.
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Elcometer USA Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Elcometer USA implemented Microsoft 365 as its primary Collaboration platform. The deployment is referenced on the company website, and it was provisioned to address corporate productivity and collaboration needs across manufacturing operations, sales, engineering, and customer support.
The Microsoft 365 deployment emphasizes core Collaboration capabilities including Exchange Online for email, SharePoint Online for document and intranet content, Microsoft Teams for synchronous collaboration, and OneDrive for user file storage. Implementation activities included tenant provisioning, user account and license management, security and access control configuration, and structuring of mailboxes and document libraries to map to departmental workflows, with administrative governance and centralized policy controls for identity and content access while local IT retained tenant administration and ongoing user provisioning and support.
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Elcometer USA CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2020 | 2020 |
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Elcometer USA IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Elcometer USA
| First Name | Last Name | Title | Function | Department | Phone | |
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VP Operations | VP | Operations | |
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Outside Sales Manager | Manager | Sales | |
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Inside Sales Manager | Manager | Sales | |
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Office Manager | Manager | Finance | |
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NetSuite eCommerce Administrator | Manager | Sales | |
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Apps Being Evaluated by Elcometer USA Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Elcometer USA IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Elcometer USA digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Elcometer USA Technographics
Elcometer USA is a Manufacturing organization based in United States,
with around 120 employees and annual revenues of $15.0 million.
Elcometer USA operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Ruby Live Chat and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Elcometer USA has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Ruby and Microsoft.
Elcometer USA recently adopted applications including
Oracle NetSuite Commerce in 2020, Oracle NetSuite CRM in 2020 and Akamai CDN in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Elcometer USA’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Elcometer USA’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Elcometer USA technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.