Electricity North West Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Electricity North West and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1700 Electricity North West employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Electricity North West has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2010, triOpsis for Workforce Management in 2023, SAP BusinessObjects for Analytics and BI in 2010 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Electricity North West is running and its propensity to invest more and deepen its relationship with SAP , triOpsis , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Electricity North West revenues, which have grown to $631.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Electricity North West intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | SAP R/3 | SAP ERP ECC 6.0 | ERP Financial | ERP Financial Management | Wipro | 2010 | 2010 |
In 2010, Electricity North West migrated from SAP R/3 to SAP ERP ECC 6.0 for core finance and enterprise resource planning functions. The SAP ERP ECC 6.0 implementation targeted ERP Financial capabilities at Electricity North West, which owns, operates and maintains the North West's electricity distribution network, and was delivered with SI Wipro as the support and implementation partner.
The deployment of SAP ERP ECC 6.0 was executed within a multi-tier SAP landscape that included ERP6, BW 7.0 and Solution Manager 7.0. Configuration work focused on standard ERP Financial capabilities, including Financial Accounting and Controlling workflows, general ledger processing, and accounts payable and receivable processes, aligned to enterprise financial operations and statutory reporting requirements.
Technical integration and platform details were explicit, the SAP landscape ran on Oracle Database 10.2 with UNIX AIX as the operating system, and BW 7.0 and Solution Manager 7.0 were part of the integrated landscape for reporting and application lifecycle management. Wipro provided ongoing SAP and desktop support, sustaining the platform and operational connectivity between core ERP, analytics and system management components.
Governance and operational ownership emphasized SAP BASIS administration and security controls, with responsibilities that included improving system performance, roles and authorization management, tuning Oracle database parameters and SAP application parameters, and leading an offshore technical team. SAP ERP ECC 6.0 therefore served as the centralized ERP Financial platform, supported by dedicated BASIS processes and vendor operations through Wipro.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| triOpsis | Legacy | triOpsis | Workforce Management | HCM | n/a | 2023 | 2023 |
In 2023 Electricity North West deployed triOpsis Schedule Smart to optimise scheduling and routing for its Ground Maintenance teams in the North West of England. The deployment was implemented as a Workforce Management initiative focused on field workforce operations and scheduling across the regional maintenance organization.
triOpsis Schedule Smart was configured to deliver schedule optimisation and route planning, centralized crew assignment capability, and dynamic rescheduling to improve on the day responsiveness of field crews. The implementation used Workforce Management scheduling workflows to tighten appointment windows and reduce travel time between jobs while aligning crew skill sets with task requirements.
Operational coverage concentrated on ground maintenance field teams and dispatch coordination, with workflow changes to daily scheduling and dispatch handoffs to support real time adjustments. Early outcomes reported by the client included reduced travel time and fuel saving benefits, indicating improved scheduling efficiency and enhanced on the day responsiveness following the triOpsis implementation.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP BusinessObjects | Analytics and BI | Analytics and BI | n/a | 2010 | 2010 |
In 2010, Electricity North West implemented SAP BusinessObjects to strengthen financial reporting and analytics. The effort sat squarely in the Analytics and BI category and targeted centralized delivery of finance reports and dashboards for the company finance organization.
Workstreams included administration of ENWL finance systems and interfaces, and SAP BW and SAP BusinessObjects report development. SAP BusinessObjects was used for report authoring, scheduling, and distribution while SAP BW served as the analytical data layer for financial data modeling and delivery of structured datasets.
The implementation covered finance departments and the business and finance support groups, with responsibilities spanning system administration, interface monitoring, and iterative report development. Governance was operationalized through a chaired SAP system business and finance support group to prioritize change requests, coordinate interface updates, and manage ongoing support and release activity.
Operational integration emphasized routine administration of finance interfaces and continuous reporting maintenance, with SAP BusinessObjects delivering Analytics and BI outputs consumed by finance stakeholders.
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Data Warehouse | Analytics and BI |
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2011 | 2011 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Data Platform | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2016 | 2016 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2014 | 2015 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2008 | 2008 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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