Electrolux
S:t Goransgatan 143,
Stockholm, 112 17,
Sweden
Stockholm, 112 17,
Sweden
46 8 738 60 00
Manufacturing
Electrolux Technographics
Electrolux Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Electrolux and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50000 Electrolux employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Electrolux has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2015, HITS Solutions Absence and Leave Management for Absence and Leave Management in 2021, IFS Cloud FSM for Field Service Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Electrolux is running and its propensity to invest more and deepen its relationship with SAP , Klarna , HITS Solutions or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Electrolux revenues, which have grown to $13.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Electrolux intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Electrolux Tech Stack and Enterprise Applications
Electrolux ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, Electrolux implemented SAP ERP ECC 6.0 as its ERP Financial platform to centralize core financial, planning and consolidation workflows. The deployment consolidated multiple SAP HANA-backed applications onto a single global SAP HANA platform to improve analytics performance and operational resilience.
The implementation architecture centered on a central platform built on two IBM Power System E980 servers paired with IBM FlashSystem storage and IBM SAN Volume Controller, each server running IBM POWER9 processors and SUSE Linux Enterprise Server for SAP Applications. Functional coverage included SAP ERP ECC 6.0, SAP Business Planning and Consolidation, and SAP Business Warehouse powered by SAP HANA, with virtualization and private cloud management provided by IBM PowerVC built on OpenStack and storage virtualization managed by IBM Spectrum Virtualize.
Electrolux extended the consolidated SAP HANA footprint from its initial European deployments to support core SAP HANA applications in North America and Asia, making the solution globally operational for finance, planning and analytics functions. IBM Services and IBM Systems Lab Services led the implementation and the build out of a disaster recovery environment, and Electrolux used system replication to bring the SAP ERP environment online, completing the core move in under four weeks while receiving additional training support for internal engineers.
Governance and operational management emphasized private cloud orchestration and administrator productivity through PowerVC, alongside ongoing support for disaster recovery from IBM Services. Electrolux reported improved stability and reliability, enhanced resilience and maximized SAP performance, and used IBM Global Financing payment deferral to spread capital costs by postponing initial payments for up to two months and delaying full repayment by five months.
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ERP Financial | ERP |
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2016 | 2016 |
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Expense Management | ERP |
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2019 | 2019 |
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2024 | 2024 |
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Electrolux HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HITS Solutions | Legacy | HITS Solutions Absence and Leave Management | Absence and Leave Management | HCM | n/a | 2021 | 2022 |
In 2021, Electrolux Group implemented HITS Solutions Absence and Leave Management to support its Egypt operations, deploying the application listed by HITS as part of its customer footprint. The HITS Solutions Absence and Leave Management application, categorized as Absence and Leave Management, is identified in HITS client documentation and is associated with HR administration use for leave and absence management at Electrolux Egypt.
The deployment concentrated on the Absence and Leave Management module set, configured to manage time off requests, configurable leave types, accrual and entitlement rules, and multi-level approval workflows. Implementation work included role-based approvals, audit logging, and manager self-service for leave submission and approvals, aligning with standard functional workflows in absence management solutions.
Operational coverage was scoped to Electrolux Egypt HR administration and line managers, supporting localized leave policy mapping and country-specific leave categories. The configuration aligns with common HR system patterns for synchronizing employee master data and entitlement records, while preserving the application as the primary system of record for absence transactions within the Egypt organization.
Governance centered on centralized policy configuration, delegated approval chains, and auditability to support compliance with local regulations and payroll reconciliation processes. Rollout emphasized configuration of entitlement rules and approval matrices, and establishing operational ownership within HR to manage ongoing leave policy updates and workflow adjustments.
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Digital Adoption | HCM |
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2017 | 2017 |
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Digital Coaching | HCM |
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2021 | 2021 |
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Employee Experience | HCM |
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2023 | 2023 |
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Recruiting, Applicant Tracking System | HCM |
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2021 | 2021 |
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Electrolux ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IFS | Legacy | IFS Cloud FSM | Field Service Management | ERP Services and Operations | Accenture | 2021 | 2022 |
In 2021 Electrolux Group deployed IFS Cloud FSM to standardize and optimize its Field Service Management operations across Europe, using IFS Cloud FSM Field Service Management to support installation, repair, and consumer service workflows. The deployment was executed on IFS Managed Cloud and delivered with Accenture as the implementation partner, targeting hundreds of employed technicians, parts planners, resource planners, and back-office staff operating across multiple countries and sites.
The implementation centered on IFS Field Service Management and IFS Planning and Scheduling Optimization capabilities, combining mobile workflow, optimized appointment booking, spare parts planning, and an optimizer-driven resource planning engine. Functional modules and capabilities implemented included technician mobile reporting and automated validation, spare parts and on-van availability planning, automated scheduling and routing, and planner exception handling enabled by real-time technician status feedback.
Electrolux embedded the IFS deployment alongside its Consumer Centric Transformation initiative and CRM work to move toward a 360 degree view of consumers, and the program created a European service template by including country representatives in selection and design activities. The rollout followed a phased approach, with the first phase in 2021 deploying resource planning processes with FSM and PSO, and parts planners, technicians, and back-office teams going live during 2022, supported by pilot engagement, simulation, and training activities.
Governance emphasized stakeholder engagement, user centered design, and a strong pilot to secure adoption, enabling planners to shift focus from manual scheduling to exception management. Electrolux reported explicit operational outcomes from the IFS Cloud FSM Field Service Management deployment including multi-site, multi-country information consolidated in a single system, increased planned visits, reduced average travel per job, reduced back-office administrative time, and an improved ability to focus on exceptions, with the modernization also cited as a positive factor for attracting new field technician talent.
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Electrolux AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2017 | 2017 |
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Electrolux Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Process Mining | Analytics and BI |
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2019 | 2019 |
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Electrolux Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Event Management | Collaboration |
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2017 | 2017 |
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Electrolux Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2025 | 2025 |
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Content Management | Content Management |
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2022 | 2022 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Digital Signing | Content Management |
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2020 | 2020 |
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Electrolux eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2023 | 2023 |
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eCommerce | eCommerce |
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2016 | 2016 |
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eCommerce | eCommerce |
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2021 | 2021 |
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eCommerce | eCommerce |
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2021 | 2021 |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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Electrolux CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Center | CRM |
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2024 | 2024 |
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CRM | CRM |
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2019 | 2019 |
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Customer Data Platform | CRM |
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2023 | 2023 |
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Customer Data Platform | CRM |
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2023 | 2023 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2023 | 2023 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2024 | 2024 |
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Marketing Automation | CRM |
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2023 | 2023 |
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Partner Relationship Management | CRM |
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2024 | 2024 |
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Partner Relationship Management | CRM |
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2023 | 2023 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2024 | 2024 |
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Tag Management | CRM |
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2015 | 2015 |
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Electrolux EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2016 | 2016 |
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Electrolux ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Application Performance Management | ITSM |
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2022 | 2022 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Electrolux PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2024 | 2024 |
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Electrolux Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2016 | 2017 |
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Sourcing | Procurement |
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2016 | 2016 |
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Supplier Relationship Management | Procurement |
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2016 | 2016 |
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Electrolux TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2023 | 2023 |
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Governance, Risk and Compliance | TRM |
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2023 | 2023 |
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Treasury Management | TRM |
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2012 | 2012 |
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Electrolux PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2021 | 2021 |
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CPaaS (Communication Platform as a Service) | PaaS |
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2024 | 2024 |
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Operating System (OS) | PaaS |
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2020 | 2020 |
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Operating System (OS) | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Electrolux IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Electrolux CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Electrolux Internet of Things
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IoT Platform | Internet of Things |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Electrolux
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Electrolux Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Electrolux IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Electrolux digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Electrolux Technographics
Electrolux is a Manufacturing organization based in Sweden,
with around 50000 employees and annual revenues of $13.50 billion.
Electrolux operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, HITS Solutions Absence and Leave Management and IFS Cloud FSM,
covering areas like ERP Financial, Absence and Leave Management and Field Service Management.
Electrolux has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, HITS Solutions and IFS.
Electrolux recently adopted applications including
Sanity in 2025, Klarna Payments in 2024 and Phenom Employee Experience in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Electrolux’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Electrolux’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Electrolux technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.