Stockholm, 112 17,
Sweden
Electrolux Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Electrolux and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50000 Electrolux employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Electrolux has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2015, HITS Solutions Absence and Leave Management for Absence and Leave Management in 2021, IFS Cloud FSM for Field Service Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Electrolux is running and its propensity to invest more and deepen its relationship with SAP , Klarna , HITS Solutions or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Electrolux revenues, which have grown to $13.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Electrolux intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP Financial Management | n/a | 2015 | 2015 |
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ERP Financial | ERP Financial Management |
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2016 | 2016 |
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Expense Management | ERP Financial Management |
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2019 | 2019 |
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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Payment Processing | ERP Financial Management |
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2024 | 2024 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HITS Solutions | Legacy | HITS Solutions Absence and Leave Management | Absence and Leave Management | HCM | n/a | 2021 | 2022 |
In 2021, Electrolux Group implemented HITS Solutions Absence and Leave Management to support its Egypt operations, deploying the application listed by HITS as part of its customer footprint. The HITS Solutions Absence and Leave Management application, categorized as Absence and Leave Management, is identified in HITS client documentation and is associated with HR administration use for leave and absence management at Electrolux Egypt.
The deployment concentrated on the Absence and Leave Management module set, configured to manage time off requests, configurable leave types, accrual and entitlement rules, and multi-level approval workflows. Implementation work included role-based approvals, audit logging, and manager self-service for leave submission and approvals, aligning with standard functional workflows in absence management solutions.
Operational coverage was scoped to Electrolux Egypt HR administration and line managers, supporting localized leave policy mapping and country-specific leave categories. The configuration aligns with common HR system patterns for synchronizing employee master data and entitlement records, while preserving the application as the primary system of record for absence transactions within the Egypt organization.
Governance centered on centralized policy configuration, delegated approval chains, and auditability to support compliance with local regulations and payroll reconciliation processes. Rollout emphasized configuration of entitlement rules and approval matrices, and establishing operational ownership within HR to manage ongoing leave policy updates and workflow adjustments.
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Digital Adoption | HCM |
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2017 | 2017 |
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Digital Coaching | HCM |
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2021 | 2021 |
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Employee Experience | HCM |
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2023 | 2023 |
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Recruiting, Applicant Tracking System | HCM |
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2021 | 2021 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IFS | Legacy | IFS Cloud FSM | Field Service Management | ERP Services and Operations | Accenture | 2021 | 2022 |
In 2021 Electrolux Group deployed IFS Cloud FSM to standardize and optimize its Field Service Management operations across Europe, using IFS Cloud FSM Field Service Management to support installation, repair, and consumer service workflows. The deployment was executed on IFS Managed Cloud and delivered with Accenture as the implementation partner, targeting hundreds of employed technicians, parts planners, resource planners, and back-office staff operating across multiple countries and sites.
The implementation centered on IFS Field Service Management and IFS Planning and Scheduling Optimization capabilities, combining mobile workflow, optimized appointment booking, spare parts planning, and an optimizer-driven resource planning engine. Functional modules and capabilities implemented included technician mobile reporting and automated validation, spare parts and on-van availability planning, automated scheduling and routing, and planner exception handling enabled by real-time technician status feedback.
Electrolux embedded the IFS deployment alongside its Consumer Centric Transformation initiative and CRM work to move toward a 360 degree view of consumers, and the program created a European service template by including country representatives in selection and design activities. The rollout followed a phased approach, with the first phase in 2021 deploying resource planning processes with FSM and PSO, and parts planners, technicians, and back-office teams going live during 2022, supported by pilot engagement, simulation, and training activities.
Governance emphasized stakeholder engagement, user centered design, and a strong pilot to secure adoption, enabling planners to shift focus from manual scheduling to exception management. Electrolux reported explicit operational outcomes from the IFS Cloud FSM Field Service Management deployment including multi-site, multi-country information consolidated in a single system, increased planned visits, reduced average travel per job, reduced back-office administrative time, and an improved ability to focus on exceptions, with the modernization also cited as a positive factor for attracting new field technician talent.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Chatbots and Conversational AI | AI-Powered Application |
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2017 | 2017 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Process Mining | Analytics and BI |
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2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Event Management | Collaboration |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2025 | 2025 |
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Content Management | Content Management |
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2022 | 2022 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Digital Signing | Content Management |
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2020 | 2020 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2023 | 2023 |
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eCommerce | eCommerce |
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2016 | 2016 |
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eCommerce | eCommerce |
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2021 | 2021 |
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eCommerce | eCommerce |
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2021 | 2021 |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Center | CRM |
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2024 | 2024 |
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CRM | CRM |
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2019 | 2019 |
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Customer Data Platform | CRM |
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2023 | 2023 |
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Customer Data Platform | CRM |
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2023 | 2023 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2023 | 2023 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2024 | 2024 |
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Marketing Automation | CRM |
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2023 | 2023 |
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Partner Relationship Management | CRM |
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2024 | 2024 |
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Partner Relationship Management | CRM |
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2023 | 2023 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2024 | 2024 |
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Tag Management | CRM |
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2015 | 2015 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EPM | EPM |
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2016 | 2016 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2021 | 2021 |
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Application Performance Management | ITSM |
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2022 | 2022 |
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IT Service Management | ITSM |
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2021 | 2021 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2024 | 2024 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2016 | 2017 |
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Sourcing | Procurement |
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2016 | 2016 |
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Supplier Relationship Management | Procurement |
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2016 | 2016 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2023 | 2023 |
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Governance, Risk and Compliance | TRM |
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2023 | 2023 |
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Treasury Management | TRM |
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2012 | 2012 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2021 | 2021 |
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CPaaS (Communication Platform as a Service) | PaaS |
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2024 | 2024 |
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Operating System (OS) | PaaS |
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2020 | 2020 |
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Operating System (OS) | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Internet of Things
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IoT Platform | Internet of Things |
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2016 | 2016 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
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