Elemica
550 E Swedesford Road Suite 310,
Wayne, 19087, PA,
United States
Wayne, 19087, PA,
United States
1 484-253-4674
Professional Services
Elemica Technographics
Elemica Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Elemica and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 230 Elemica employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Elemica has purchased the following applications: Sage Intacct for ERP Financial in 2016, Tawk.to for Chatbots and Conversational AI in 2019, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Elemica is running and its propensity to invest more and deepen its relationship with Sage , Tawk.to , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Elemica revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Elemica intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Elemica Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Microsoft Dynamics NAV | Sage Intacct | ERP Financial | ERP Financial Management | n/a | 2016 | 2016 |
In 2016, Elemica implemented Sage Intacct as its ERP Financial system, migrating from Microsoft Dynamics NAV. The deployment aimed to centralize financial management for Elemica's finance and accounting organization in the United States and provide consolidated financial reporting across legal entities.
Configuration centered on Sage Intacct core financial modules including general ledger, accounts receivable, accounts payable, cash management, and multi entity consolidation, with automation of order to cash processes and cash application workflows to reduce manual effort and improve receivables control. Implementation work emphasized configurable workflows, automated posting rules, and consolidated reporting capabilities native to Sage Intacct to support month end close and revenue recognition requirements.
Operational scope covered corporate finance, accounting, and revenue recognition processes, aligning chart of accounts and accounting policies across business units. The implementation applied ERP Financial category practices for workflow automation and internal controls to standardize close, billing, and collections procedures.
Governance changes included centralized financial controls, standardized accounts receivable collections policies, and role based access controls within Sage Intacct to enforce process discipline. Elemica reported a 28% improvement in days sales outstanding while achieving strong EBITDA growth following the Sage Intacct deployment.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Elemica deployed Tawk.to on its website. Tawk.to is used as a Chatbots and Conversational AI solution to provide website-based customer engagement, live support, and lead capture for Elemica's commercial and support functions.
The implementation centers on embedding the Tawk.to live chat widget across public site pages and configuring conversational workflows, canned responses, and presence indicators to streamline inquiry handling. Functional capabilities implemented reflect common Chatbots and Conversational AI patterns, including real-time messaging, session handoff to human agents, chat transcripts for follow-up, and automated responses for frequent questions.
Operational ownership is positioned with customer support and sales teams, with governance focused on chat routing rules, scripted response libraries, and escalation procedures to ensure consistent handling of inbound conversations. The deployment is scoped to the company website and is instrumented to surface conversation logs for downstream commercial workflows, aligning Elemica Tawk.to Chatbots and Conversational AI with frontline customer engagement processes.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Elemica deployed Cisco Webex Meetings as its Audio Video and Web Conferencing solution. The deployment is surfaced on the company website, where Cisco Webex Meetings is used to host client-facing sessions and support remote collaboration for professional services engagements.
The implementation leverages standard Cisco Webex Meetings capabilities such as multi-party video conferencing, screen sharing, meeting scheduling, and meeting recording, aligning with common Audio Video and Web Conferencing functional workflows. Configuration emphasis is on web-embedded meeting flows and browser-accessible join paths to minimize friction for external customers and partners.
Integration scope centers on the public web presence, enabling meeting initiation from site pages and routing participants into Cisco Webex Meetings sessions, while aligning with internal calendaring and corporate communications processes. Operational coverage is focused on client engagement and collaboration functions within Elemica, supporting sales demos, customer meetings, and internal teamwork.
Governance and rollout prioritized standardizing conferencing usage and account provisioning for client-facing teams, establishing meeting scheduling patterns and usage policies for consistent external interactions. The narrative links Elemica, Cisco Webex Meetings, Audio Video and Web Conferencing and business functions of collaboration and client engagement to provide a clear implementation signal for demand generation and go to market planning.
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Collaboration | Collaboration |
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2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2014 | 2014 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2020 | 2020 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Cloud Storage | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Extended Detection and Response (XDR) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Elemica
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Elemica Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Elemica IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Elemica digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Elemica Technographics
Elemica is a Professional Services organization based in United States,
with around 230 employees and annual revenues of $50.0 million.
Elemica operates a diverse technology stack with applications such as
Sage Intacct, Tawk.to and Cisco Webex Meetings,
covering areas like ERP Financial, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Elemica has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, Tawk.to and Cisco Systems.
Elemica recently adopted applications including
Craft CMS in 2021, Lotame DMP in 2021 and Eyeota DMP in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Elemica’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Elemica’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Elemica technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.