Elior Group
Tour EgEe 11, allEe de lArche Cedex,
Paris, 92032,
France
Paris, 92032,
France
33 1 71 06 70 00
Leisure and Hospitality
Elior Group Technographics
Elior Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Elior Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 133156 Elior Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Elior Group has purchased the following applications: SAP Concur Expense for Expense Management in 2011, Microsoft 365 for Collaboration in 2016, Adobe Audience Manager for Data Management Platform in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Elior Group is running and its propensity to invest more and deepen its relationship with SAP , Microsoft , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Elior Group revenues, which have grown to $6.78 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Elior Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Elior Group Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Expense | Expense Management | ERP Financial Management | n/a | 2011 | 2011 |
In 2011, Elior Group implemented SAP Concur Expense to centralize employee expense report processing for its Services division, addressing core Expense Management needs across submission, approval, and policy enforcement. The deployment of SAP Concur Expense was positioned within a larger finance and procurement modernization program at Elior Group and aligned with the company wide Expense Management objectives.
The SAP Concur Expense implementation included standard Expense Management capabilities such as electronic expense report submission, receipt imaging and capture, configurable policy controls, multi level approval routing, and mobile entry for employees. Configuration work focused on expense type mapping, validation rules, and approval hierarchies to match Elior Group operational controls for the Services function.
Concur was deployed alongside complementary projects that reshaped accounting and transactional flows. Those parallel interventions included an overhaul of the accounting process for supplier invoices referenced to the purchasing office, migration of the SAP ECC Oracle system to HANA, implementation of sending customer invoices in EDI and PDF signed via the CEGEDIM service provider, and delivery of accounting interfaces for the INGENICO payment flow and the DIAPASON tool. A workflow solution for supplier invoice validation and participation in the setup of new companies were also delivered as part of the same program.
Governance emphasis for the SAP Concur Expense rollout targeted alignment between expense policy enforcement and accounting interface requirements, with implementation scoped to the Services division and coordinated with the broader accounts payable and purchasing teams. The program integrated approval workflows and accounting mappings to ensure expense transactions could be validated and reconciled within the refreshed financial architecture at Elior Group.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Elior Group implemented Microsoft 365 as its primary Collaboration platform. The Microsoft 365 deployment was positioned to provide enterprise collaboration and workplace productivity services across the organization.
Deployment included typical Microsoft 365 components such as Exchange Online for corporate email, SharePoint Online for intranet and document management, OneDrive for personal file synchronization, and Microsoft Teams for real-time collaboration and meetings, reflecting standard Collaboration category capabilities. Configuration emphasis was on cloud-hosted document collaboration, shared intranet sites, and unified team communication to support corporate communications and operational coordination across business units.
Governance and operational controls focused on centralized identity and access management, information classification, and content provisioning workflows to standardize collaboration practices. Site source references indicate Microsoft 365 artifacts are present on Elior Group's corporate website, confirming visible adoption of Microsoft 365 services within the group.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Audience Manager | Data Management Platform | CRM | n/a | 2017 | 2017 |
In 2017, Elior Group implemented Adobe Audience Manager, a Data Management Platform, on their website. The deployment centralized web event and cookie based signals to construct audience profiles and segment definitions, aligning audience data to marketing and digital advertising functions.
The implementation configured core Data Management Platform capabilities including audience segmentation, real time profile stitching, and segment taxonomy for activation. Adobe Audience Manager was instrumented on Elior Group's site to capture page views, behavioral events, and customer attributes, mapping them into persistent profiles and reusable segments. Operational governance was established with digital marketing owning segment definitions, data collection rules, and consent controls to support activation and personalization across digital channels, while the deployment remained focused on web property integration and audience orchestration rather than transactional system processing.
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Treasury Management | TRM |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Elior Group
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Elior Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Elior Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Elior Group digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Elior Group Technographics
Elior Group is a Leisure and Hospitality organization based in France,
with around 133156 employees and annual revenues of $6.78 billion.
Elior Group operates a diverse technology stack with applications such as
SAP Concur Expense, Microsoft 365 and Adobe Audience Manager,
covering areas like Expense Management, Collaboration and Data Management Platform.
Elior Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Microsoft and Adobe Systems.
Elior Group recently adopted applications including
Dstillery Audiences (exMedia6Degrees) in 2021, Cloud IKOULA One in 2021 and Xandr Invest (ex AppNexus DSP) in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Elior Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Elior Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Elior Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.