Tehran, x,
Iran
Elm Sanat Iran Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Elm Sanat Iran and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Elm Sanat Iran employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Elm Sanat Iran has purchased the following applications: Goftino for Chatbots and Conversational AI in 2020, Joomla 3.9 for Web Content Management in 2014, WooCommerce for eCommerce in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Elm Sanat Iran is running and its propensity to invest more and deepen its relationship with Goftino , Joomla , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Elm Sanat Iran revenues, which have grown to $7.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Elm Sanat Iran intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Goftino | Legacy | Goftino | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Elm Sanat Iran deployed Goftino on its website. Elm Sanat Iran implemented Goftino, a Chatbots and Conversational AI application, to provide a public-facing conversational interface for customer inquiries, product information, and basic lead capture aligned with its distribution business objectives.
The deployment used an embedded web widget architecture, with Goftino delivering conversational flows, intent classification, FAQ automation, slot filling for contact and inquiry data, and escalation paths to human agents. Configuration emphasized industry-specific conversation scripts and rule-based fallbacks, while the Goftino conversational engine was tuned to the company vocabulary and typical customer queries.
Operational coverage was focused on the corporate website and targeted the customer service and sales functions for front-line triage. Governance established content ownership and training responsibilities with customer service, and sales maintained lead qualification and escalation rules. The implementation prioritized on-site embedding and operational control of conversational content, with no named back-office system integrations documented.
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Joomla | Legacy | Joomla 3.9 | Web Content Management | Content Management | n/a | 2014 | 2014 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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