List of Goftino Customers
Tehran, 1343864331,
Iran
Since 2010, our global team of researchers has been studying Goftino customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Goftino for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Goftino for Chatbots and Conversational AI include: Technolife, a Iran based Retail organisation with 450 employees and revenues of $1.74 billion, Ofogh Kourosh Iran, a Iran based Retail organisation with 15000 employees and revenues of $1.58 billion, Post Bank Iran, a Iran based Banking and Financial Services organisation with 8000 employees and revenues of $400.0 million, Jibit, a Iran based Banking and Financial Services organisation with 58 employees and revenues of $300.0 million, AloPeyk Iran, a Iran based Transportation organisation with 300 employees and revenues of $50.0 million and many others.
Contact us if you need a completed and verified list of companies using Goftino, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Goftino customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Abidar Stok | Retail | 10 | $1M | Iran | Goftino | Goftino | Chatbots and Conversational AI | 2022 | n/a |
In 2022, Abidar Stok implemented Goftino on its public website. Goftino is deployed as a Chatbots and Conversational AI solution to handle customer inquiries, product questions, and transactional guidance on the retailer's e-commerce storefront. The deployment explicitly connects Abidar Stok, Goftino, and Chatbots and Conversational AI to the company’s customer service and sales functions.
Operationally the implementation is a website-hosted conversational interface configured for a small retailer footprint and managed by the company’s online operations staff. Implemented capabilities include automated conversational workflows for FAQs, guided product discovery, session-based lead capture, and scripted handoff to human agents where required, aligning with typical Chatbots and Conversational AI functional modules. Configuration and content updates are performed through Goftino’s management interface and the solution is embedded into Abidar Stok’s e-commerce pages, with governance focused on conversational script maintenance and response tuning to reflect the product catalog.
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AloPeyk Iran | Transportation | 300 | $50M | Iran | Goftino | Goftino | Chatbots and Conversational AI | 2023 | n/a |
In 2023, AloPeyk Iran deployed Goftino as its Chatbots and Conversational AI solution on the corporate website. The initiative targeted customer-facing automation to handle booking inquiries, delivery tracking questions, and routine support requests, consolidating front-line inquiry handling under a web chat channel. The deployment was scoped to support customer service and operations teams at the 300-employee transportation operator in Iran.
Goftino was configured with a web chat widget, intent classification and scripted conversation flows, a question and answer knowledge base, session logging, and agent handoff logic to escalate complex cases to human operators. Configuration emphasized conversation workflows aligned to transportation scenarios, including guided booking prompts and delivery status lookup implemented inside the Goftino conversation model. The implementation included analytics instrumentation to monitor conversation volumes and fallback rates for ongoing tuning.
Integration points were limited to the AloPeyk website channel where Goftino handles live customer sessions and routes actionable inquiries into existing customer service workflows, preserving session context during bot to agent transfers. Governance was put in place across customer service and operations, including operator access controls, conversation template management, and a staged rollout approach to validate scripts before full site activation. Goftino remains the primary Chatbots and Conversational AI application in use on AloPeyk Iran's website.
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Chabokan | Communications | 25 | $2M | Iran | Goftino | Goftino | Chatbots and Conversational AI | 2021 | n/a |
In 2021, Chabokan implemented Goftino on its public website. Goftino is a Chatbots and Conversational AI application providing a web-embedded conversational interface to handle inbound customer interactions on chabokan.net.
Deployment is a lightweight site integration that runs the Goftino chat widget within the companys customer-facing domain. Functional configuration emphasizes conversational flow management, intent recognition, FAQ automation, and lead capture workflows consistent with Chatbots and Conversational AI capabilities. Operational scope is focused on customer support and initial sales inquiry handling for the Communications organization, with conversational content and intent taxonomy managed through the Goftino administrative console. No external system integrations are documented beyond the website embedding, and governance centers on iterative content ownership, response script updates, and workflow handoff rules for human escalation.
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Education | 10 | $1M | Indonesia | Goftino | Goftino | Chatbots and Conversational AI | 2020 | n/a |
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Distribution | 150 | $7M | Iran | Goftino | Goftino | Chatbots and Conversational AI | 2020 | n/a |
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Professional Services | 15 | $1M | Iran | Goftino | Goftino | Chatbots and Conversational AI | 2022 | n/a |
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Retail | 12 | $1M | Iran | Goftino | Goftino | Chatbots and Conversational AI | 2023 | n/a |
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Communications | 12 | $1M | Iran | Goftino | Goftino | Chatbots and Conversational AI | 2024 | n/a |
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Banking and Financial Services | 58 | $300M | Iran | Goftino | Goftino | Chatbots and Conversational AI | 2022 | n/a |
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Communications | 10 | $1M | United Kingdom | Goftino | Goftino | Chatbots and Conversational AI | 2022 | n/a |
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Buyer Intent: Companies Evaluating Goftino
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