EMAPTA Versatile Services
5th Floor, Saint Francis Square Corporate Center, Julia Vargas Ave. cor. Bank Drive,
Mandaluyong, 1550,
Philippines
Mandaluyong, 1550,
Philippines
63 2 8540-0026
Professional Services
EMAPTA Versatile Services Technographics
EMAPTA Versatile Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by EMAPTA Versatile Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5000 EMAPTA Versatile Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that EMAPTA Versatile Services has purchased the following applications: Zoho Recruit for Recruiting in 2020, Zoho SalesIQ for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems EMAPTA Versatile Services is running and its propensity to invest more and deepen its relationship with Zoho Corp. , Microsoft , LawVu or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing EMAPTA Versatile Services revenues, which have grown to $550.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for EMAPTA Versatile Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
EMAPTA Versatile Services Tech Stack and Enterprise Applications
EMAPTA Versatile Services HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho Recruit | Recruiting | HCM | n/a | 2020 | 2020 |
In 2020, EMAPTA Versatile Services implemented Zoho Recruit as its Recruiting application, deploying the solution to manage external job posting and candidate intake. The deployment surfaced Zoho Recruit on EMAPTA's public careers site to capture applications and present live openings to candidates.
The implementation used Zoho Recruit's core Recruiting capabilities including applicant tracking, job posting and distribution, resume parsing, configurable hiring pipelines, candidate database management, and interview scheduling. Zoho Recruit was configured to automate status transitions and candidate communications, and to support role based access for recruiters and hiring managers aligned to standard ATS workflows.
Operational coverage focused on HR and Talent Acquisition teams, with the embedded careers portal on careersglobal.emapta.com serving as the primary sourcing channel that feeds applications directly into Zoho Recruit. Governance centered on centralized hiring workflows, pipeline stage standardization, and interviewer assignment policies to enforce consistent hiring process controls.
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EMAPTA Versatile Services AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho SalesIQ | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, EMAPTA Versatile Services implemented Zoho SalesIQ on its website to introduce Chatbots and Conversational AI capabilities for client engagement and lead interaction. The deployment centers on web-embedded conversational interfaces, positioning Zoho SalesIQ as the primary conversational touchpoint for sales, marketing, and customer support interactions.
The Zoho SalesIQ implementation includes standard functional modules typical of the Chatbots and Conversational AI category such as an embedded live chat widget, rule-based chatbot automation for common inquiries, visitor tracking and real-time presence detection, lead capture forms and chat-based routing to internal teams. Configuration work concentrated on chatbot dialogue flows, canned responses, and the application’s analytics and reporting dashboards to surface visitor behavior and conversation logs.
Operational coverage is focused on the corporate website, with the application used by sales development, client services, and marketing teams to capture and respond to inbound requests and site visitors. Zoho SalesIQ is presented as the front-line conversational layer, handling initial qualification and escalation to internal users without documented third-party integrations.
Governance and operationalization emphasized administrative configuration, role-based access for support and sales users, and iterative tuning of chatbot workflows based on conversation analytics. Rollout was oriented to web channel coverage and ongoing refinement of conversational scripts and routing rules to align the Chatbots and Conversational AI deployment with EMAPTA Versatile Services business workflows.
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EMAPTA Versatile Services Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, EMAPTA Versatile Services implemented Microsoft 365 for Collaboration. EMAPTA Versatile Services Microsoft 365 Collaboration was put into production to support internal communication, centralized document management, and website-hosted content across the organization.
The implementation emphasized Collaboration capabilities typical of Microsoft 365, including enterprise email and calendaring, shared document libraries with real-time coauthoring, and productivity applications for knowledge worker collaboration. Microsoft 365 was also surfaced on the company website as part of content and collaboration delivery.
Deployment followed a cloud-first tenant model, providing a centrally managed Microsoft 365 environment for Philippines-based operations and distributed service delivery teams. Operational coverage focused on business functions for client delivery, HR collaboration, and corporate communications.
Governance was organized around centralized tenant administration, role based access controls and content governance to manage user provisioning and policy enforcement. The approach aligned Collaboration tooling with existing operational workflows while maintaining a single Microsoft 365 tenant as the control plane for collaboration and website-hosted content.
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Collaboration | Collaboration |
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2021 | 2021 |
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EMAPTA Versatile Services Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Contract Lifecycle Management | Content Management |
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2023 | 2023 |
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EMAPTA Versatile Services CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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EMAPTA Versatile Services ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2024 | 2024 |
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EMAPTA Versatile Services PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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EMAPTA Versatile Services IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at EMAPTA Versatile Services
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Salesforce Administrator | Manager | Marketing | |
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Apps Being Evaluated by EMAPTA Versatile Services Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from EMAPTA Versatile Services IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the EMAPTA Versatile Services digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD EMAPTA Versatile Services Technographics
EMAPTA Versatile Services is a Professional Services organization based in Philippines,
with around 5000 employees and annual revenues of $550.0 million.
EMAPTA Versatile Services operates a diverse technology stack with applications such as
Zoho Recruit, Zoho SalesIQ and Microsoft 365,
covering areas like Recruiting, Chatbots and Conversational AI and Collaboration.
EMAPTA Versatile Services has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Zoho Corp. and Microsoft.
EMAPTA Versatile Services recently adopted applications including
Freshservice in 2024, LawVu in 2023 and Zoho Mail in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of EMAPTA Versatile Services’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates EMAPTA Versatile Services’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete EMAPTA Versatile Services technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.