Emburse
1701 N Market St #330,
Dallas, 75202, TX,
United States
Dallas, 75202, TX,
United States
1 877-362-8773
Professional Services
Emburse Technographics
Emburse Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Emburse and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 870 Emburse employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Emburse has purchased the following applications: Mastercard Open Finance (formerly Finicity) for Payment Processing in 2022, Docebo LMS for Learning and Development in 2023, LiveChat for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Emburse is running and its propensity to invest more and deepen its relationship with Mastercard , Docebo , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Emburse revenues, which have grown to $290.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Emburse intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Emburse Tech Stack and Enterprise Applications
Emburse ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mastercard | Legacy | Mastercard Open Finance (formerly Finicity) | Payment Processing | ERP | n/a | 2022 | 2022 |
In 2022, Emburse implemented Mastercard Open Finance (formerly Finicity) to support its Payment Processing needs for expense management and finance automation products. The implementation established secure OAuth based transaction and account aggregation to ingest consumer and business account data for customers in the United States and globally.
The deployment focused on real time data connections and account verification capabilities, embedding Mastercard Open Finance data feeds into Emburse workflows to replace manual file ingestion. Functional capabilities implemented include OAuth authentication, transaction aggregation, account aggregation, and real time connection orchestration to normalize transaction data for expense processing and reconciliation.
Integration work centered on embedding Mastercard Open Finance data connections directly into Emburse’s expense management and finance automation products, creating an automated ingestion pipeline that feeds expense capture, reconciliation, and reporting modules. Operational coverage included finance and expense teams across customer accounts in the United States and international markets served by Emburse.
Governance and rollout prioritized secure token based access and data reliability controls, with automated data import routines to reduce manual interventions and support rapid customer growth. Outcomes reported include improved data reliability and timeliness and more up to date financial insights for clients through Mastercard Open Finance connectivity.
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Emburse HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Docebo | Legacy | Docebo LMS | Learning and Development | HCM | n/a | 2023 | 2023 |
In 2023 Emburse implemented Docebo LMS to support its Learning and Development needs, deploying the Docebo LMS on the company website to centralize training access for an 850 person professional services organization. The implementation positions Docebo LMS as the primary web-accessible learning hub for employee training and competency tracking across the company.
The Docebo LMS deployment covers core learning management capabilities typical of the Learning and Development category, including course catalog and content delivery, learner enrollment and profiles, progress tracking and assessments, and reporting for administrators. Configuration focused on course lifecycle, role‑based administration, and content organization to support HR and People Operations training workflows and internal compliance learning programs.
Operationally the solution is surfaced through Emburses website to provide direct access to learning resources, and it is used by internal learning administrators and managers to provision courses and monitor completion. Governance was established around content ownership, administrator roles, and learner provisioning to maintain course quality and access controls, enabling centralized management of learning assets via the Docebo LMS.
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Emburse AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Emburse implemented LiveChat. The deployment uses the LiveChat web-embedded widget on the corporate website to provide real-time conversational interfaces, aligning with the Chatbots and Conversational AI category. The architecture is vendor-hosted and configured through the LiveChat admin console, with session management and agent routing implemented to handle inbound web chat traffic.
LiveChat at Emburse is configured to support customer support and sales engagement workflows, using agent group routing, canned responses, transcript capture, and the platform reporting capabilities typical of Chatbots and Conversational AI applications. The implementation is scoped to customer-facing web properties and impacts support, sales, and marketing functions, centralizing conversational engagement under LiveChat. Governance is enforced through administrative role controls and conversational policy settings managed in the LiveChat console during rollout to ensure consistent handling of website inquiries.
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Chatbots and Conversational AI | AI-Powered Application |
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2022 | 2022 |
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Emburse Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Event Management | Collaboration |
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2021 | 2021 |
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Emburse Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2022 | 2022 |
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Web Content Management | Content Management |
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2021 | 2021 |
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Emburse CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Account Based Marketing | CRM |
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2020 | 2020 |
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Account Based Marketing | CRM |
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2024 | 2024 |
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Account Based Marketing, Sales Engagement | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2022 | 2022 |
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Customer Support | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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Sales Engagement | CRM |
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2020 | 2020 |
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Emburse ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incident Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2020 | 2020 |
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Emburse PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2022 | 2022 |
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Emburse TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Emburse PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2015 | 2015 |
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Emburse IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Emburse CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Emburse
| First Name | Last Name | Title | Function | Department | Phone | |
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Vice President, Customer Success | VP | Customer Service | |
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Senior Vice President, Global Services | VP | Operations | |
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Chief Experience Officer | CXO | Finance | |
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Manager Customer Success | Manager | Customer Service | |
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Senior Director, Quality Engineering | Director | IT | |
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Apps Being Evaluated by Emburse Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Emburse IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Emburse digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Emburse Technographics
Emburse is a Professional Services organization based in United States,
with around 870 employees and annual revenues of $290.0 million.
Emburse operates a diverse technology stack with applications such as
Mastercard Open Finance (formerly Finicity), Docebo LMS and LiveChat,
covering areas like Payment Processing, Learning and Development and Chatbots and Conversational AI.
Emburse has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Mastercard, Docebo and LiveChat, Inc..
Emburse recently adopted applications including
Zoominfo Platform in 2024, Docebo LMS in 2023 and Mastercard Open Finance (formerly Finicity) in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Emburse’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Emburse’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Emburse technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.