AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Emergia Chile Tech Stack and Enterprise Applications

Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2018 2018
Collaboration Collaboration 2022 2022
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
DotNetNuke Legacy DNN Evoq Content Web Content Management Content Management n/a 2006 2006
Web Content Management Content Management 2015 2015
Web Content Management Content Management 2021 2021
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Nextiva Legacy Nextiva Contact Center Call Center CRM n/a 2023 2024
In 2023, Emergia Chile implemented Nextiva Contact Center as an omnichannel platform to consolidate campaign and contact operations. The deployment centralized voice, WhatsApp, SMS and email campaign management across its Santiago operations and regional customers within its multinational BPO structure. Nextiva Contact Center was configured to operate as a Call Center platform with omnichannel routing, campaign management and reporting capabilities, enabling unified handling of inbound and outbound voice, WhatsApp, SMS and email channels. Configuration work emphasized contact distribution, queueing and campaign orchestration to support high volume campaigns and consistent customer contact workflows. Operational coverage included Emergia Chile sites in Santiago and service delivery to regional customers, with platform level orchestration of campaigns across those accounts. The implementation emphasized centralized campaign control and analytics for contact center teams while aligning campaign execution across customer accounts. The deployment produced explicit volume and efficiency gains, with monthly voice interactions handled rising from approximately 32,478 in Q4 2023 to approximately 82,680 in Q1 2024 and effective contact rates improving as reported. Governance focused on standardized campaign processes and centralized campaign management using Nextiva Contact Center to align contact center operations and campaign execution.
Marketing Analytics CRM 2018 2018
Marketing Automation CRM 2020 2020
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2021 2021
Transactional Email PaaS 2024 2024
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2015 2015
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2025 2025
Domain Name System (DNS) IaaS 2024 2024
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2024 2024
Secure Sockets Layer (SSL) CyberSecurity 2015 2015
Secure Sockets Layer (SSL) CyberSecurity 2017 2017
Secure Sockets Layer (SSL) CyberSecurity 2017 2017
Secure Sockets Layer (SSL) CyberSecurity 2021 2021

IT Decision Makers and Key Stakeholders at Emergia Chile

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Emergia Chile Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Emergia Chile IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Emergia Chile digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Emergia Chile Technographics
Emergia Chile is a Professional Services organization based in Chile, with around 600 employees and annual revenues of $20.0 million.
Emergia Chile operates a diverse technology stack with applications such as Google Workspace (Formerly Google G-Suite), DNN Evoq Content and Nextiva Contact Center, covering areas like Collaboration, Web Content Management and Call Center.
Emergia Chile has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Google, DotNetNuke and Nextiva.
Emergia Chile recently adopted applications including Cloudflare CDN in 2025, Amazon SES in 2024 and Amazon Route 53 in 2024, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Emergia Chile’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Emergia Chile’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Emergia Chile technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.